Customer Service Coordinator
4 days ago
Customer Service Coordinator
**Responsibilities**
- Follows all relevant Administration instructions so that work is carried out in a controlled and consistent manner.
- Follows the day-to-day operations related to own jobs in the Administration to ensure continuity of work.
- Undertakes a range of established standardized office routines and activities under direction and guidance to support the activities of the departments.
- Enters or extracts specified information or data using standard codes and databases to ensure the availability of information when needed.
- Exchanges information and/or clarifies facts by telephone or in person, acting as the contact point for enquiries to ensure that the questions are answered or referred to the relevant area.
- Prepares and produces standard letters/documents to ensure that all queries are answered and dealt with.
- Receives and registers incoming and outgoing mail to ensure that the mail is distributed to the concerned party.
- Monitors office stationary usage and initiate replenishment action to maintain supply levels.
**Qualifications**
- High School degree or Diploma degree in Administration.
- 2-4 years of experience required for high school degree holders or 0-2 years of related experience for diploma holders.
- English Language Skills.
- Professional Writing Skills.
- IT & Computer Literacy.
Job ID 300000218908810
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