Desktop Support Engineer

4 months ago


جدة, Saudi Arabia Sharp Brains Ltd Full time

Job description
- **Position**: IT Support Level-1
- **Location**: Jeddah, Saudi Arabia
- **Working Days: 5** Day every week(on-site)
- **Working Hours**:Full-Time, Standard Business Hours
- **Start Date**: As soon as possible
- **Employment Type**: Fixed Term Contract
- **Preferred Contract**: B2B with Sharp Brains Limited (UK) - you should be eligible to contract/file your taxes yourself. (As Self Employed / Contractor or through an Umbrella company)
- **Language**: Bilingual (English + Local Language)

**Note: This is not remote job opportunity.**

**Summary**:
**Responsibilities**:

- Provide technical support to employees on hardware, software, and network related issues
- Install, configure and maintain hardware and software components
- Troubleshoot and resolve technical issues in a timely manner
- Collaborate with IT team to identify and implement solutions
- Document all technical issues and resolutions
- Perform routine maintenance on IT systems and networks
- Stay current on emerging technologies and trends in the IT industry

**Requirements**:

- Proven experience as an IT Support Level or similar role
- Strong knowledge of Windows and Mac operating systems
- Familiarity with network protocols and technologies
- Excellent troubleshooting and problem-solving skills
- Strong communication and interpersonal abilities
- Ability to work independently and as part of a team

**Job Type**: Contract

Application Question(s):

- It's backfill position. Backfill means full time engineer is not available or on leaves then our Backfill engineer would cover his position.

It's some kind of part time job. Are you interested in this role?

It's in Jhilava, Czech Republic



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