Deputy Delivery Director, Pds Projects

2 weeks ago

Riyadh, Saudi Arabia JLL Full time

JLL supports the Whole You, personally and professionally.

**Job Overview**:
The Deputy Delivery Director is responsible for overseeing the successful delivery of projects and services to clients in the Kingdom of Saudi Arabia. This role requires a strong focus on client satisfaction, relationship management, and the ability to drive project delivery excellence. The Delivery Director will collaborate closely with clients, ensuring their needs are met, and delivering exceptional client experiences.

**Duties and Responsibilities**:
**Client Engagement and Relationship Management**:
Act as the primary point of contact for clients, building and nurturing strong relationships.
Understand client objectives, goals, and requirements for the projects or services being delivered.
Proactively communicate with clients to provide updates, address concerns, and manage expectations.

**Project Delivery Oversight**:
Oversee the successful delivery of projects and services to clients in KSA.
Collaborate with project managers and teams to ensure projects are executed on time, within budget, and to client satisfaction.
Monitor project progress, risks, and issues, and implement necessary corrective actions.

**Resource Planning and Allocation**:
Collaborate with project managers to plan and allocate resources effectively.
Ensure the right talent and skills are deployed for projects, matching client requirements.
Optimize resource utilization to meet client needs and deliver projects efficiently.

**Budget and Financial Management**:
Manage project budgets and financials, ensuring alignment with client requirements and profitability targets.
Review and approve project financials, tracking costs, revenues, and invoicing.
Collaborate with the finance team to ensure accurate financial reporting and forecasting.

**Quality Control and Compliance**:
Implement quality control measures to ensure projects and services meet or exceed client expectations.
Ensure compliance with relevant regulations, standards, and contractual obligations.
Conduct regular quality audits and inspections to maintain high delivery standards.

**Relationship and Account Development**:
Identify opportunities to expand relationships and business with existing clients.
Collaborate with business development teams to generate new leads and opportunities.
Participate in client meetings, presentations, and negotiations to drive client satisfaction and growth.

**Team Leadership and Development**:
Provide leadership and guidance to project managers and delivery teams.
Foster a collaborative and client-centric culture within the delivery organization.
Coach and mentor team members, fostering their professional growth and development.

**Qualifications and Skills**:
Bachelor's or Master's degree in Business, Engineering, or a related field.
Minimum of 10+ years of experience in project delivery, client relationship management, or related roles.
Proven track record of successfully delivering projects and services to clients in the Kingdom of Saudi Arabia.
Strong understanding of local market dynamics, culture, and business practices in KSA.
Exceptional client relationship management skills, with the ability to build and maintain strong client partnerships.
Excellent communication, negotiation, and interpersonal skills.
Strong analytical and problem-solving abilities.
Proficient in project management methodologies and tools.
Familiarity with relevant regulatory and compliance requirements in KSA is advantageous.
Fluency in English and Arabic is preferred.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and persp

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