Comprehensive Service Quality Specialist

CCDS is a trusted leader in providing comprehensive cybersecurity solutions tailored to meet the unique needs of businesses. We are currently seeking a highly skilled and motivated Senior Saudi Comprehensive Service Quality Specialist to join our team. As a Senior Saudi Comprehensive Service Quality Specialist at CCDS, you will play a critical role in...

**About the Company**: Marcom Comprehensive Arabia DMCC is a leading marketing and communications agency in the Middle East, providing comprehensive solutions to clients across various industries. Our team is dedicated to delivering exceptional results and we are now seeking an Office Admin Specialist to join our growing team. **Job Summary**: As an Office...

JASARA PMC is seeking a highly motivated Quality Compliance Specialist to join our team and contribute to our mission of delivering exceptional project outcomes in Saudi Arabia's rapidly evolving infrastructure market. As a Quality Compliance Specialist, you will be focus on Compliance and Quality Systems requirements specific to the Directorate of...

The Quality Control Specialist ensures exceptional customer service by monitoring agent interactions and providing feedback. This role focuses on enhancing performance, improving customer satisfaction, and implementing quality assurance initiatives for continuous improvement **Key Accountabilities**: - Monitor and evaluate customer interactions across...

**About Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role overview** To function as a Quality Specialist who will be responsible for monitoring the receivings for Calo’s...

We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our Customer Care Department. Key Responsibilities: Review and evaluate customer interactions (chats) to ensure Compliance with company standards and policies. Develop and implement quality assurance processes and metrics. Provide constructive feedback to customer care...

Parsons is looking for an amazingly talented **Quality Specialist **to join our team! **What You'll Be Doing**: - Provides Quality Systems support using the ISO 9001 Standard as the basis for process development and optimization, procedure development, data collection and reporting and Quality Systems training. - Plans and executes required audit...

Parsons KAFD is looking for an amazingly talented **Quality Specialist - Monorail **to join our team! In this role, you will join a leading professional engineering, construction, and cost management team working on multiple projects in the King Abdullah Financial District (KAFD). KAFD is a master plan development positioned to become Riyadh’s new Central...

**Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...

Hello from OTO, your passport to seamless shipping in the dynamic MENA landscape! As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast network of 200+ shipping companies, both locally and globally. In the quest to...

**Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...

Overview: GovCIO is currently hiring for a RSNF Quality and Evaluation Specialist to perform the work and practices of quality systems at all administrative, educational, training, and professional levels and contribute to development plans, and monitor performance, thus overcoming obstacles and advancing progress as an integrated work team. This position...

**Company** Pharma services company with international clients in Saudi Arabia. Based in Riyadh. Small company (staff between 15-25). **Job Summary** **Duties** - Maintain high standard quality system - Staff records - Manage received audits. - Conduct quality control checks on our services - Analyse data to identify areas for improvement - Communicate...

Senior Manager - Service Design & Quality **Responsibilities** - Manage E2E design of service of all products and services whether in-app or out-of-app, to ensure all consistency and customer centricity across journeys, as well as alignment to the bank policies and risk appetite - Creating and managing all customer journeys, service blueprints, and...

**IT Service Specialist, Riyadh**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a dedicated and enthusiastic Customer Service Specialist to join our team. With our innovative smart locker solutions and commitment to delivering exceptional service, RedBox is transforming the way parcels are sent, received, and returned, ensuring a seamless experience for our...

JASARA PMC is searching for a highly skilled Senior Specialist in SFX & Specialist Systems to join our innovative team. This role focuses on the design, development, and execution of special effects (SFX) and specialized systems across various projects, with a particular emphasis on thematic and entertainment environments. You will play a key role in...

Our client is a renowned food & Beverage company with chain restaurants all over Saudi, looking to fill this vacancy in multiple locations within the kingdom. **Job Summary**: The Food Safety & Quality Specialist supports the implementation and maintenance of food safety and quality assurance programs. This role involves assisting with inspections,...

Service Assurance; Reporting & Analysis; Quality & Process Improvement Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of...

Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...