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Train Commercial Operator
2 weeks ago
Customer assistance, information, and management in Stations.
Customer queries and claims management regarding:
- Schedules and prices.
- Types of trains/Cabin.
- Fare conditions.
- Services on board the trains.
- Services in the stations.
- Others.
- Customer flows and access control management and supervision.
- Incident Management in Stations.
- Station Passenger assistance systems operation: PAS, PIS, AFC; etc.
- General customer service administration duties.
- Report on places and events both of local interest and related to the service.
- The Station Commercial Operator in charge of sales performs the operations with tickets at the Ticketing Desk mainly equipped with a Ticket Office Machine (TOM).
- At the sale ticket stands are made the operations of sales, changes and cancellations of transport tickets, by the Station Commercial Operator in a face-to-face manner with the customer.
Any other commercial and customer assistance tasks in the stations and/or on the trains.
**Skills**:
1 year of Experience required.
High-School Level.
Requires intermediate English
**Job Details**:
- Job Location Mecca, Saudi Arabia
- Company Industry Metro & Rail Passenger Transport
- Company Type Employer (Private Sector)
- Job Role Logistics and Transportation
- Employment Type Full Time Employee
- Monthly Salary Range $3,000 - $4,000
- Number of Vacancies 1
- Years of Experience Min: 1
- Residence Location Saudi Arabia
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