Customer Experience Consultant

Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...

We are seeking a skilled and experienced Customer Care Consultant to join our team in Riyadh Jeddah Saudi Arabia. As a Customer Care Consultant you will be responsible for providing exceptional customer service and support to our clients. You will serve as the main point of contact for customers ensuring their needs are met and issues are resolved in a...

**About Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **What you’ll be working on** - Communicating with customers over live chat and phone calls to answer their questions and...

We are seeking askilled and experienced Customer Care Consultant to join our teamin Riyadh Jeddah Saudi Arabia. As a Customer Care Consultant youwill be responsible for providing exceptional customer service andsupport to our clients. You will serve as the main point of contactfor customers ensuring their needs are met and issues are resolvedin a timely and...

Interact with Breadfast customers over system, phone and email messagesDetermine customer needs and provide appropriate solutionsEmpathize with and prioritize customer needsRespond to customer inquiries on Breadfast social media channelsReview customers’ feedback and order reviews on daily basis and resolve any issues in a timely manner.Periodically...

**Join the Sweater Revolution as our Head of Customer Experience (CX)** **Location**: Riyadh, Saudi Arabia **Employment Type**: Full-time **Who We Are**: At Sweater, we're redefining car care in Riyadh with a focus on quality, convenience, and sustainability. Our mission is to deliver top-tier car care experiences that not only meet but exceed customer...

Interact with Breadfast customersover system, phone and email messagesDeterminecustomer needs and provide appropriatesolutionsEmpathize with and prioritizecustomer needsRespond to customer inquiries onBreadfast social media channelsReviewcustomers’ feedback and order reviews on daily basis andresolve any issues in a timelymanner.Periodically test Breadfast...

Make a difference every day Job Opportunity Aligned to KSA’s vision on Tourism, Serco is partnering with our prestigious client to enhance the tourism experience across all key customer touchpoints at selected destinations. This opportunity allows you to make a real impact by bringing national visions to life to enhance and attract tourists to the...

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values.Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain points and areas for improvement.

Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

**Responsibilities**: - Handle customer inquiries and provide professional assistance. - Schedule appointments and coordinate meetings with clients. - Communicate effectively with customers, understanding their needs and requirements. - Provide guidance and support in business setup processes. - Conduct research and analysis to identify potential...

Our client is actively seeking candidates who possess skills and experience in a range of solutions, particularly those who have applied these skills within specific segments such as Basic Chemicals, Petrochemicals, Specialty Chemicals, Plastics & Composites, CASE, and Construction materials.Responsibilities:Conduct business-to-business research using...

Job Title: Project Manager Bachelor's degree (business administration/training/human resources or related disciplines) Experience in set up training plans Experience in the industrial field Export Experience Minimum years of 3 years' experience in the same field Coordination with trainers and trainees prior to the implementation of training programs...

Our client is actively seeking candidates who possess skills and experience in a range of solutions, particularly those who have applied these skills within specific segments such as Basic Chemicals, Petrochemicals, Specialty Chemicals, Plastics & Composites, CASE, and Construction materials.Responsibilities: Conduct business-to-business research using...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting.Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction.Has managed enterprise requests for proposals (RFP) for 1000+ user accounts including working...

Analytix Arabia Management Consultant LLC is a premier financial services and management consultancy firm dedicated to delivering innovative solutions to our clients. We excel in providing a broad spectrum of services, including wealth management, investment management, and financial planning. Our commitment to excellence and customer satisfaction drives us...

We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in **Riyadh, Saudi Arabia**, to assess the customer service standards in several interesting venues. ** This is a Part-Time Job ** Your main task will be to pose as a real customer and...

Techno Functional Consultant (EPICOR ERP) **What you will be doing**: - Estimates scope of work for solutions from requirements. - Develop solutions (both internal and external to Epicor ERP). - Investigate and resolve reported issues. - Designs solutions. - Upgrades are released periodically. - Builds trusted relationships with our customers to have a...

Techno Functional Consultant (EPICOR ERP) **What you will be doing**: - Estimates scope of work for solutions from requirements. - Develop solutions (both internal and external to Epicor ERP). - Investigate and resolve reported issues. - Designs solutions. - Upgrades are released periodically. - Builds trusted relationships with our customers to have a...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Do...