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East Region Manager
2 months ago
James is recruiting for TAWAL, and is looking for an East Region Manager position based in the KSA.
**Job Description**:
- Manage the available resources to ensure the proper and correctness of delivering the contractual obligations and achieve the desired PODs.
- Put the general guidelines and governing rules for the team & ASPs to have smooth and effective O&M work.
- Facilitate and standardize teams & ASPs work by providing the needed templates and reporting forms.
- Monitor PIN monthly PMR progress concerning its various aspects (physical, WFMS and PIN visibility) and take the corrective actions whenever any deviation is noticed.
- Monitor TTs resolution to ensure the contractual SLA is being met as well as other network KPIs. - Perform periodical analysis of TTs to review the quality of RTTS inputs (Root Cause & Repair Details), also to find out the repetitive equipment faults and plan for the repair.
- Follow up the repetitive failure’s permanent solutions with teams & ASPs.
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