Multi-property Director of Learning and Development

6 months ago

المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

**Job Number** 24079253

**Job Category** Human Resources

**Location** The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the Executive Committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

**CORE WORK ACTIVITIES**

**Managing and Administering Employee Training**
- Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.
- Ensures participants receive the appropriate property and company orientation, understand program materials and build relationships with property leadership team.
- Promotes and informs employees about all training programs.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Ensures adult learning principles are incorporated into training programs.
- Develops, implements and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).

**Managing Employee Development programs**
- Provides additional training to participants to increase skills (e.g., HR skills).
- Helps employees identify specific behaviors that will contribute to service excellence.
- Oversees the Management Development Program.
- Coaches managers to enhance own performance and to improve the performance of employees.
- Develops specific training to improve service performance.
- Works with leadership team to determine development needs of managers.
- Designs, develops and delivers a supervisory development program to build effective supervisory skills.
- Drives brand values and philosophy in all training and development activities.

**Developing Training Program Plans**
- Develops and maintains an annual or quarterly training calendar.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Develops implements and maintains a property orientation program for employees to introduce the company and the culture.
- Selects, trains and develops an internal training cadre to support delivery of technical skills training programs.

**Evaluating Training Program Effectiveness**
- Aligns current training and development programs to effectively impact key business indicators.
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
- Measures transfer of learning from training courses to the operation.
- Tracks key business indicators (employee and guest satisfaction, retention and financial results) to determine the effectiveness of current training and development programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Combining timeless glamour with a vanguard spirit, St. Regis Ho

  • Multi Property Director or Rooms

    7 months ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23158204 **Job Category** Rooms & Guest Services Operations **Location** The Luxury Collection Red Sea (NEOM) Sindalah Island, One Marriott Drive, Red Sea (NEOM), Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Reporting to the General...

  • Multi-property Director of Engineering

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24092783 **Job Category** Engineering & Facilities **Location** The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Provides a high level of property maintenance knowledge. Position...

  • Multi Property Marketing Manager

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24070662 **Job Category** Sales & Marketing **Location** Nujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The Marketing and Communications Manager is part of an important team...

  • (Multi Property

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23071886 **Job Category** Sales & Marketing **Location** The Luxury Collection Red Sea (NEOM) Sindalah Island, One Marriott Drive, Red Sea (NEOM), Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management - Join our pre-opening team for 3 of our Luxury Brand...

  • Multi-property Director of Food

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23181411 **Job Category** Food and Beverage & Culinary **Location** The Luxury Collection Red Sea (NEOM) Sindalah Island, One Marriott Drive, Red Sea (NEOM), Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic...

  • Multi Property Director of Sales

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23071818 **Job Category** Sales & Marketing **Location** The Luxury Collection Red Sea (NEOM) Sindalah Island, One Marriott Drive, Red Sea (NEOM), Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management - Join our pre-opening team for 3 of our Luxury Brand...

  • Multi Property Ass. Director of Reservation

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24072605 **Job Category** Reservations **Location** The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...

  • Multi Property Revenue Manager

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24072596 **Job Category** Revenue Management **Location** The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages rooms and function space inventory and ensures inventory is...

  • Multi-property Recreation Director

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24105527 **Job Category** Golf, Fitness, & Entertainment **Location** The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Department leader for all aspects of the pool and beach...

  • Inside Sales Representative

    7 months ago

    المملكة العربية السعودية, Saudi Arabia Property Finder Full time

    Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and...

  • Cluster Director of Human Resources

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Grand Hyatt The Red Sea Full time

    Summary The 430-room luxury resort Grand Hyatt The Red Sea on Shura Island will occupy a prime position within the innovative tourist development by the Red Sea. Grand Hyatt The Red Sea will be the second Grand Hyatt hotel in the Kingdom and the seventh Grand Hyatt hotel in the Middle East, marking an important milestone in Hyatt’s growth strategy in the...

  • Project Feasibility and Development Director

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Manhattan Group Full time

    **Position: Project Feasibility and Development Director** **Location**:Middle East **Experience**:Minimum 5 years in hotel and hospitality feasibility and development **Language**:Arabic speaking not necessary, but must have Middle Eastern experience **Company**:International Hotel, Resort and Hospitality entity **Responsibilities**: Lead project...

  • Learning and Development Assistant Manager

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Talent Pal Full time

    **Job Number** 23170345 **Job Category** Human Resources **Location** JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** Y **Position Type** Management **JOB SUMMARY** Assists with identifying and addressing employee and organizational development...

  • Head of Property

    6 months ago

    المملكة العربية السعودية, Saudi Arabia The Global Search Company Full time

    International retail group currently in the market to appoint a leader to head up their property portfolio. You are accountable for delivering new locations to the business. As a member of the development team you will cover the disciplines of property acquisition, property development, estate management, asset management, town planning and...

  • Director of Engineering

    7 months ago

    المملكة العربية السعودية, Saudi Arabia MOVENPICK Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Learning and Development Manager

    6 months ago

    المملكة العربية السعودية, Saudi Arabia MOVENPICK Full time

    **Company Description** The Movenpick Hotel Waad Al Shamal is a luxury 5-star hotel located in the stunning Northern Province of Saudi Arabia. Boasting a total of 243 rooms, guests can indulge in unparalleled comfort and opulence during their stay. The hotel offers a wide range of amenities, including five exquisite food and beverage venues, providing guests...

  • Regional Business Development Director

    7 months ago

    المملكة العربية السعودية, Saudi Arabia Ciena Full time

    **Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

  • Learning and Development Partner

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Assystem Full time

    Cross sector Fixed-Term Contract / Support Functions Al Khobar 24/01/24 On site **ROLE PURPOSE**: The learning and development partner is responsible for improving the productivity of the organization’s employees by support their skills enhancement with the proper training. Main role to assess company-wide developmental needs, to drive training...

  • Learning & Development Specialist

    6 months ago

    المملكة العربية السعودية, Saudi Arabia Almarai Full time

    Learning & Development Specialist | Riyadh, Saudi Arabia **The Company**: An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. **About the Role**: The Learning & Development Specialist will be...

  • Executive Director of Retail Delivery

    7 months ago

    المملكة العربية السعودية, Saudi Arabia Talent Pal Full time

    **Executive Director, Retail Development** **Riyadh, Saudi Arabia** **Permanent, full-time** **About the role** On behalf of our client, The Management Recruitment Group have been retained exclusively to appoint to the post of Executive Director, Retail Development for a giga-project based in Saudi Arabia. Based in Riyadh but with travel across the...