Cp Business Manager

2 weeks ago


المملكة العربية السعودية, Saudi Arabia CP Common KSA Full time

Sl. No. Owner (Indicative Title) Classification in Score Card JOB ROLE ASSOCIATED KPIS Is it a Shared Responsibility or
Direct Responsibility with Concept In-Charge
1 CP Store Manager Financial
- Review Daily Trading and take Corrective Action.
- Dive Sales and Controllable costs to achieve store P&L Targets
- Liaise with Concept In-charges to review Sales and jointly formulate actions
- Store P&L Target/Growth Achievement
- Achievement of CP and each concept's sales budget and growth on LY
- Achievement against Controllable cost % (Overtime/Casual/Utilities) against sales
- Achievement of Omni Channel/Ecom Sales Budgets (% of Sales) for CP
- Retail Productivity metrics for the store (Sales per staff, Staff per sq. Ft, etc.)
- Concept wise Retail KPIs such as UPTand ATV
- Drive 'x' Mn Counter Sales (Concept wise)
- Achievement of Cross Selling Target Shared

2 CP Store Manager Store Experience &
Service
- Manage instore Customer Service and Queries
- Manage Queues as per CP Benchmarks
- Manage Availability of trolley, shopping bag, staff, security & house keeping
- Support in Driving Concept Specific Service Model
- Managing process of Customer returns (cash counter and fiiting rooms) properly tagged and return to each concept for trading
- KPI for Mystery Shopping report of 90%
- Benchmark targets for Queuing times as per CP Strategy.
- Achievement on target % Customer Feedback Score (NPS, C-Sat)* Avg Queue time/Customer Direct

3 CP Store Manager Process Goods Receiving, Goods Out.
- Manage Stockroom Standards for all concepts with the Inventory supervisors and Concept In-charges
- Work closely with the Inventory Team to ensure that the SAHLA binning is in place and managed within timeframes
- Manage Good Receiving from Warehouse
- Manage inward and outward transfer of goods as per defined SOP
- All the GITs must be cleared from SIM on time as per defined SOP
- Ensure timely display of products and replenishment
- Time taken to process delivery (items per person per day in the Inventory Team)
- Stock accuracy levels of each Concept
- Achievement on target areas of impact of process improvement initiatives (Consolidation, Reverse Logistics.

RTW)
- Reduce lead time in 'Backstore to Floor' by 'X' mins Direct

4 CP Store Manager Internal
Process/Operation
Excellence
- Manage Shrink, Audit and Stock take / Stock counting processes
- Manage Stock take SOP
- Managing Shrinkage and ensure that each concept has a proper action-plan. Drive Loss Prevention Awareness with all staff.
- Ensures that everyone at the store understands their role in minimizing risk and complying with the audit requirements
- Reduction in Shrinkage % (Achievement within Stock Loss Target in x % of sales (< 'X%') and by Value in AED mn)
- BOE Audit Scores %
- Stock take accuracy
- RFID Frequency and Accuracy achievement%
- % damage reduction in comparison to LY Shared

5 CP Store Manager Product
- Manage and Replenish Queue Rails
- Manage Clearance and Exit of Queue rail products.
- Monitor Queue rails 'x' times a day at the store for availability and replenishment
- Achievement of sales budgets for Queue rails
- Reduction in the number of instances of stock outs in Queue Rails* T90 on Weekly Availability Direct

6 CP Store Manager People
- Staff Training & Development
- Make sure at all staff, including required Generalist staff are trained on how to sell as per the Concept Service Model.
- Enroll staff on relevant Learning and Development courses
- Carry out regular trainings as required
- Create successions within the Generalist team for Specialist
- Create Successions for Management
- Review and provide regular feedback on staffs performance against expectations
- Maintain training plan for all Generalist and Specialist staff at the store and create a tracker to make sure that the training actually happens
- Ensure staff development and career plans are tracked and nominated
- Drive common CP Staff engagement activities
- Improvement in Staff Productivity post Training
- Number of Training Manhours per staff
- % number of employees trained during the year on specific areas
- % of staff ready for next level.
- Number of "Ready Now" and "Ready in 'X' Year(s)" successors available
- Salah adoption Usage %
- LMS

Training modules completion as per guidelines
- Engagement Scores/ Year on year % increase in engagement/employee satisfaction* Compliance to Performance Review Guidelines
- Voluntary Attrition % Shared

7 CP Store Manager Retail Outlet
- Execute VM for campaigns & events, incl. mannequins and store fronts.
- Daily review through Floorwalk or Pictures
- Maintain high standards of visual appearance & merchandise standards (as per CP

Guidelines) throughout the store including all non-retail areas
- 100% implementation of the CP VM Guideline for all events and campaigns in the defined timelines
- % achievement on Season Launch & Event Compliance Audit Direct

8 CP Store Manager Omni/Digital *Manage Omni operations
- Drive one, holis


  • Supply Chain Manager

    2 months ago


    المملكة العربية السعودية, Saudi Arabia Alshaya Full time

    **Supply Chain Manager - Hospitality - KSA CP**: Job Number: - 4013907 Work type: - Permanent - Full Time **Location**: - Central Province Categories: - Food, Mid-Senior Level **The Role**: You will manage a team and work closely with the brands and Group Logistics to implement clear and understandable processes, procedures and systems, using volume...


  • المملكة العربية السعودية, Saudi Arabia Alshaya Full time

    **Technical Supervisor - Hospitality Division - KSA CP**: Job Number: - 572731 Work type: - Permanent - Full Time **Location**: - Central Province Categories: - Food, Mid-Senior Level **Role Profile**: To supervise a function within the eGroup Department to achieve business goals and objectives. **The below Key Performance Areas include but are not...


  • المملكة العربية السعودية, Saudi Arabia Alshaya Full time

    **Assistant Store Manager - Charlotte Tilbury - KSA CP**: Job Number: - 4048360 Work type: - Permanent - Full Time **Location**: - Central Province Categories: - Fashion, Mid-Senior Level **The Role**: You will work with the Store Manager to achieve objectives, ensuring the highest levels of customer service are provided by staff and that they have...


  • المملكة العربية السعودية, Saudi Arabia Alshaya Full time

    **People Support Services Manager - HR - KSA CP**: Job Number: - 575956 Work type: - Permanent - Full Time **Location**: - Central Province Categories: - Human Resource, Mid-Senior Level - **This role is open to Saudi nationals only.** **Role Profile**: > Responsible of managing the Onboarding and Offborading team in their AOR. > Support in the...


  • المملكة العربية السعودية, Saudi Arabia Alshaya Full time

    **Assistant Store Manager - Bath & Body Works - KSA CP**: Job Number: - 3973899 Work type: - Permanent - Full Time **Location**: - Central Province Categories: - Health & Beauty, Mid-Senior Level **The Role**: You will work with the Store Manager to achieve objectives, ensuring the highest levels of customer service are provided by staff and that...

  • Lab Technician

    4 weeks ago


    المملكة العربية السعودية, Saudi Arabia Alshaya Full time

    **Lab Technician - Le Labo - KSA CP**: Job Number: - 4314198 Work type: - Permanent - Full Time **Location**: - Central Province Categories: - Entry Level, Fashion **The Role**: We are seeking a retail driven, dynamic, positive and professional lab technician with a passion for scents, art, design and craftsmanship. Due to the location, we're only...


  • المملكة العربية السعودية, Saudi Arabia Via Medica Intl Full time

    **Via Medica International Healthcare** is looking for a **Navigator **to join our team for our upcoming project in **KSA.** **Qualifications**: Database management. Recordkeeping, report preparation, filing, and records management techniques. Techniques for problem-solving and effective customer service. **Responsibilities**: - Works with Connecting...


  • المملكة العربية السعودية, Saudi Arabia Colgate-Palmolive Full time

    Relocation Assistance Offered Globally 160572 - Jeddah, Jeddah, Kingdom of Saudi Arabia **Who We Are** Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200...

  • Business Unit Manager

    1 month ago


    المملكة العربية السعودية, Saudi Arabia Top Business Human Resources Full time

    **Job Description**: A multinational railway infrastructure company in Saudi Arabia is seeking a Business Unit Manager to oversee and drive the commercial and operational aspects of their business. The main objective of the role is to maximize in-year performance in terms of profit, cash flow, and safety targets while ensuring long-term success and...

  • Business Unit Manager

    2 weeks ago


    المملكة العربية السعودية, Saudi Arabia Top Business Human Resources Full time

    Job Description:A multinational railway infrastructure company in Saudi Arabia is seeking a Business Unit Manager to oversee and drive the commercial and operational aspects of their business.The main objective of the role is to maximize in-year performance in terms of profit, cash flow, and safety targets while ensuring long-term success and development of...


  • المملكة العربية السعودية, Saudi Arabia Saudi Telecom Full time

    هدف الوظيفة:The role holder is responsible for developing a competency framework governance model including tools, guidelines, as well as developing policies, frameworks, guidelines and authorities for Graduate Talent Development programs to be followed by Business Partners and related stakeholders. The role also will manages & periodically review...

  • HR Generalist

    2 weeks ago


    المملكة العربية السعودية, Saudi Arabia aramcoservices Full time

    Job Req ID: 9957- Description: - **Aramco energizes the world economy.** Aramco occupies a unique position in the global energy industry. We are the world's largest producer of hydrocarbons (oil and gas), with the lowest upstream carbon intensity of any major producer. With our significant investment in technology and infrastructure, we strive to maximize...


  • المملكة العربية السعودية, Saudi Arabia Saudi Telecom Full time

    **هدف الوظيفة**: **المسؤليات**: **المؤهلات**: **الدرجة العلمية**: Bachelor Degree **التخصص**: Business Administration, Engineering, HR **سنوات الخبرة**: 5-8 سنوات **طبيعة الخبرة**: minimum of 5 years of relevant experience **مستوي اللغة الإنجليزية**:...


  • المملكة العربية السعودية, Saudi Arabia Saudi Telecom Full time

    هدف الوظيفة: المسؤليات: المؤهلات: الدرجة العلمية : Bachelor Degree التخصص : Business Administration, Engineering, HR سنوات الخبرة : 5-8 سنوات طبيعة الخبرة : minimum of 5 years of relevant experience مستوي اللغة الإنجليزية : بطلاقة الشهادات...


  • المملكة العربية السعودية, Saudi Arabia Alshaya Full time

    Loss Prevention Manager - Audit & Asset Protection - KSA CP:Job Number:Work type: Permanent Full TimeLocation: Central ProvinceCategories: Mid-Senior LevelRequirements: IT literate skills Numerical skills Analytical skills Advanced Investigatory skills Advanced Questioning skills Business Reporting skills Leadership skills Project management skillsKnowledge...


  • المملكة العربية السعودية, Saudi Arabia Saudi Telecom Full time

    هدف الوظيفة: المسؤليات: المؤهلات: الدرجة العلمية : Bachelor Degree التخصص : Business Administration, Engineering, HR سنوات الخبرة : 5-6 سنوات طبيعة الخبرة : Prior experience in telecom industry as the HR business Support role with exposure to areas like internal recruitment, performance...


  • المملكة العربية السعودية, Saudi Arabia Saudi Telecom Full time

    هدف الوظيفة: المسؤليات: المؤهلات: الدرجة العلمية : Bachelor Degree التخصص : Business Administration, Engineering, HR سنوات الخبرة : 5-8 سنوات طبيعة الخبرة : Experience in Human Resources and Organizational Development preferably in technology/telecommunication industry. مستوي...


  • المملكة العربية السعودية, Saudi Arabia Saudi Telecom Full time

    هدف الوظيفة: المسؤليات: المؤهلات: الدرجة العلمية : Bachelor Degree التخصص : Business Administration, Engineering, HR سنوات الخبرة : 5-8 سنوات طبيعة الخبرة : Experience in Human Resources and Organizational Development preferably in technology/telecommunication industry. مستوي...


  • المملكة العربية السعودية, Saudi Arabia Saudi Telecom Full time

    هدف الوظيفة: المسؤليات: المؤهلات: الدرجة العلمية : Bachelor Degree, Masters Degree التخصص : Business Administration, HR سنوات الخبرة : 8-10 سنة طبيعة الخبرة : minimum of 8 years of relevant experience with at least 3-4 years in a similar role, with progressively 2 years’ experience in a...

  • Corrosion Engineer

    4 weeks ago


    المملكة العربية السعودية, Saudi Arabia PE Global Full time

    **The role** PE Global are seeking a Corrosion Engineer to join the Global Manufacturing team of a large client based in Saudi Arabia **Duties of the role** - Implement corrosion management program and on-stream monitoring. - Troubleshoot and provide technical support for running HC facilities - Conduct risk-based inspection based on API-580 methodology. -...