Service Engineer

2 weeks ago

Dhahran, Saudi Arabia Emerson Full time

Service Engineer should have workshop/Field service background and to have previous experience in servicing Emerson Final Control products, Such as: Control valve, Automated, Pressure Management, Actuation and Isolation valves and associated equipment. With a knowledge of the various types of international standards and testing criteria and general knowledge in system and communication used in plant.

Travel within KSA will be required to complete the roles and responsibilities outlined for this position.

Travel outside of KSA may be required on occasion to support the regional service team or to complete training and education requirements

**Responsibilities**:

- Perform routine service maintenance tasks in accordance with customer requirements and as directed by designated service lead.
- Calibration, testing and trouble-shooting of Emerson products related to the business unit.
- Perform system start-up and commissioning services as required.
- Assembly of new equipment or repaired equipment in workshop as well field.
- Conduct Customer Service guiding and take ownership for customer co-ordination.
- Complete documentation of repair, testing, assembly activities - cause of failure, actions taken etc.
- Proactively identify Service / Product opportunities and assist the sales pursuit
- Adhere to local and international Emerson trade compliance procedures in connection with all transactions and business practices
- Adherence to all safety, quality, company rules and regulations.
- Participation and involvement in Safety, Quality and Activities Committees where requested.
- Perform any other tasks as and when assigned by the designated local service lead or by any member of the MEA service management team.

**Basic Qualifications**
- Qualified in Instrumentation or Mechanical Engineering with a minimum of 5 years of experience at valves industry.
- Solid technical skills and self-manage to make experienced-based decisions on the job
- Clear and effective written and spoken communications in English with ability to deal with all levels in the organization
- Willing to travel extensively within KSA and occasionally within the MEA region when requested to do so.
- Good documentation & writing skills
- Good personal discipline.
- Preferred Qualifications
- Prefer to have experience in fisher valve and Emerson final control products.
- Experience with HART and Fieldbus protocol.

**KFLA Competencies**
- Customer Focus
- Communicates Effectively
- Action Oriented
- Collaborates
- Decision Quality

**Health & Safety**
- Recognize and accept HSE Roles & Responsibilities as defined in Emerson’s Company Procedures.
- Ensure effective leadership in HSE, leading by example and setting the direction for a successful health and safety program and creating a foundation for a positive safety culture.
- Discuss Health and Safety first or at least early on the agenda of every meeting.
- Ensure effective management of HSSE risks and impacts. Report all hazards, incidents and Near Misses in line with the MEA Emerson HSE incident policy. Active involvement in the investigation of accidents, near misses, incidents and ill health where required.
- Conduct all HSE training assigned to you as an employee
- 100% utilization of the Emerson Safety App.

About Emerson

Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal—to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure. A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in

11. Customer Focus 7. Communicates Effectively 2. Action Oriented 6. Collaborates 12. Decision Quality

sales and 155 manufacturing locations worldwide. Together, we’re changing the world, and we have all the resources to help you achieve your professional goals. Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.

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