Service Sales Engineer

2 weeks ago

Dhahran, Saudi Arabia Yokogawa Full time

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

**Responsibilities**:

- Preparation of Techno-Commercial Proposal for Service Jobs (Service Project, LCA, Training etc.)
- Achieve assigned sales targets for all Yokogawa Automation products in identified regions and segments.
- Recognize sales opportunities and develop new accounts with key customers.
- Sales & Marketing Activities for Systems (DCS, ESD, SCDA) which mainly includes.
- Technical Discussions with Customer & End User
- Technical Clarifications to Customer’s Queries on Proposal
- System Presentations (DCS & Safety Systems)
- Interactions with RSC for Additional Support (Technical as well as Commercial).
- Review Service projects Contractual, Technical, product Specification, and Standard requirements.
- Works diligently to achieve the Sales & Marketing objectives and targets of Sales team.
- Overall co-ordination with Customers, Clients, Vendors for the Service opportunity.
- Responsible for Coordination with vendors and subcontractors for technical and other issues.
- Co-ordination with sourcing, logistics, order handling in the context of the Service
- Responsible for Enhance LCA, training & Service project business to meet the Co. OI/ST Target.
- Demonstrates a deep understanding of the customers’ needs, directs the customer relationship with C-level, proposal, pricing and negotiating the deal to completion.
- Developing and maintaining good relationships with clients like Saudi Aramco, SABIC, etc. especially with local Saudi nationals.

Qualification and Experience:

- Minimum 5 Years’ experience in Industrial Automation Control systems. Knowledge on Yokogawa system (DCS &ESD) preferred
- Graduate in Engineering - Process Control Systems / Instrumentation / Electrical & Electronics.
- Knowledge of greenfield and large brownfield and after-sales service
- Prior experience in Saudi Arabia with Saudi Aramco and/or SABIC will be an advantage.
- Field and site experience will be additional advantage.

Competencies/ Skills:

- Knowledge of Yokogawa DCS system CS3000/CVP, & ESD system ProsafeRS.
- Technical background control systems (Engineering knowledge will be added advantage)
- Preparation of Techno-Commercial Proposal for Service or brown field related jobs.
- Identify the SOW and risk during proposal stages.
- Strong sales drive and ability to negotiate at all levels of customer organizations.
- Target oriented, committed to long-span work
- Computer skills: MS Office, MS Visio, MS Project, Outlook, CRM, SAP etc.
- Ability to work under pressure.
- Knowledge and understanding of organizational policy and procedures.
- Good communication and presentation skill.
- Atitude to learn new technologies. Energetic, self-motivated, dependable, challenged by multi-disciplined problems.
- Good Problem solving, strong Negotiation and reporting skills.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

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