Mini Bar Attendant

3 weeks ago

Riyadh, Saudi Arabia AccorHotel Full time

**Company Description**
Fairmont Riyadh is luxurious five-star hotel where Fairmont renowned brand embraces the local culture of Saudi Arabia.
Our luxury hotel located in the Business Gate Complex with direct access to more than 60 corporates. Fairmont Riyadh is the nearest luxury hotel from King Khaled international airport (Riyadh Airport) with an easy access to Riyadh Front, Granada Business Park,“KAFD” King Abdullah Financial District, Riyadh International Convention & Exhibition Center "RICEC" & Princess Nora University.

Fairmont Riyadh comprises of spacious 298 Rooms and suites, selection of 5 world-class dinning options, convention center with 4,500 sqm of meeting spaces completed with sophisticated events and wedding facilities. The hotel features an array of lifestyle choices to men, offered by Gentlemen’s Tonic Spa and Fairmont Riyadh Fitness center including indoor pool.
Ladies are also invited to escape the routine and treat themselves with our Ladies Lounge; spa, pampering beauty salon and boutique gym.

The Mini Bar Attendant at Fairmont Riyadh is responsible for ensuring the seamless operation of the mini bar services within the guest rooms. This role involves maintaining inventory, restocking items, and ensuring guest satisfaction by providing prompt and courteous service.

**Key Responsibilities**:

- ** Inventory Management**:

- Regularly check and restock mini bar items in guest rooms.
- Monitor inventory levels and report shortages to the supervisor.
- Ensure all mini bar items are properly labeled and priced.
- ** Guest Service**:

- Provide excellent service to guests, responding promptly to any requests or issues.
- Handle guest inquiries regarding mini bar services and charges.
- Ensure guest rooms are supplied with requested items in a timely manner.
- ** Quality Control**:

- Maintain cleanliness and organization of mini bar areas.
- Check expiry dates and quality of all mini bar items.
- Report any maintenance issues or discrepancies to the supervisor.
- ** Billing and Reporting**:

- Accurately record and report consumption of mini bar items for billing purposes.
- Prepare daily reports on mini bar activities and submit to the supervisor.
- Ensure proper billing of mini bar charges to guest accounts.
- ** Compliance and Safety**:

- Adhere to all hotel policies and procedures, including health and safety regulations.
- Follow proper hygiene and sanitation standards.
- Ensure the mini bar operations comply with Fairmont Riyadh's standards.
- ** Physical Requirements**:

- Ability to lift and carry items up to 25 lbs.
- Ability to stand, walk, and reach for extended periods.
- Comfortable with repetitive tasks and maintaining a high level of physical activity.

**Qualifications** Qualifications**:

- High school diploma or equivalent.
- Previous experience in hospitality or customer service, preferably in a similar role.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic knowledge of inventory management and billing procedures.
- Flexibility to work various shifts, including weekends and holidays.

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