Country Technology Manager
3 weeks ago
**Job Summary**
- Responsible for the availability, performance and security of Applications in the production environment for business and other functions.
- Responsible for implementation and maintenance of all in-country data centers and infrastructure such as servers, Networks, storage devices, external connectivity gateways, Telephony systems etc.
- Engage with various teams on new initiatives/rollouts/problem resolutions.
- Participate in all forums requiring technology presence. Be an interface between business/operations stakeholders and all other technology domains.
**Key Responsibilities**
- Country technology budget management
- Enable support for key Technology initiatives/risks in the Country
- Drive the country agenda Technology product launches, system enhancements, problem/risk resolutions etc.
- Coordinate with Vendors and other parties as essential to ensure the local systems and infrastructure are kept updated.
- Conduct service review meetings with ITSC, PSS and other domains as and when needed.
- Advise on potential technology risk areas and work out action plans to address them.
- Own and implement the Service Improvement initiatives for systems performance and stability
- Be the single management point of contact for high severity incidents and ensure issues are resolved promptly. Coordinate with ITSC, PSS networks as appropriate.
- Ensure root cause analysis is completed for all high severity incidents and preventative actions are defined and implemented.
- Review change requests made by business and approve and progress them with appropriate teams.
- Review and manage implementation of all changes to ensure no risk to stability of systems / infrastructure.
- Participate in PSCs, ICS forums, risk forums etc as applicable and required
- Comply with the Policies and Risk guidelines as applicable in Technology.
- Be the central point of contact for any Audits surrounding technology / systems to ensure they are facilitated well and are satisfactory.
- Strategy- Tighten controls on production changes and improve change quality which will help to reduce severity incidents caused by changes
- Availability, performance, and security of Applications in the production environment for business and other functions.
- Maintenance of all in-country data centres and infrastructure such as servers, Networks, storage devices, external connectivity gateways, Telephony systems etc.
- Engage with various teams on new initiatives/rollouts/problem resolutions.
- Participate in all forums requiring technology presence. Be an interface between business/operations stakeholders and all other technology domains.
- Engage with TSM/PSS/TechOps/ITSC and other IT streams to better manage incidents and escalate to appropriate levels for faster resolution.
- Follow up on RCAs for high severity incidents.
- Reduce recovery time for HIGH and CRITICAL incidents.
- Pursue Cloud transformation opportunities.
- Manage service levels with business and Ops units for critical services.
- Participate in resolutions of high severity incidents and ensure issues are resolved promptly to mitigate adverse impacts.
- Provide first line support to in country users.
- Provide advice and suggest action points to address issues and provide solutions to Business and Ops teams.
- Review and approve critical system changes and enhancements to make sure they are implemented with no risks to stability of production systems.
- Review and approve Service Request Management raised by business and approve / progress them with appropriate teams.
- Participate effectively in service review meetings.
- Commitment to be fully digital eliminating the use of papers across different workflows, including customer communications like statements, advices,..etc.
- Hybrid working that enables a reduction in real estate, energy, and personal travel, both intra and inter country.
- Participate in cloud providers’ carbon reduction commitments, offering standard solutions to clients.
**Business**
- Will help in providing service to users according to the current technology standards.
- This relationship reduces the gap between business and technology, by understanding business requirements and providing them within the agreed timelines.
- This will help the project team to manage the users effectively for UAT, production release etc
- This relationship with the vendor helps the bank to get the services quickly and efficiently.
- Help business to follow up on their requests and incidents making sure they are delivered satisfactorily.
- Keep Business / stakeholders updated on the scheduled / unscheduled service down times.
- Support technology/business projects, initiatives, products and services. Provide suggestions and ideas to achieve project objectives.
- Help Business and Operations to maximize on digitization and simplification of processes.
**Processes**
- Successful running of IT services for Saudi Arabia
- Monitor and manage IT risks efficiently.
-
-
Technology Strategy Manager
2 months ago
الرياض, Saudi Arabia Flow Financial & Technology - Flow Talent Full timeThe Role **Company Overview**: Flow Talent is working with a leading technology company who are recruiting a Technology Strategy Manager to be based in Riyadh. **Key aspects of the role include**: - Translate and align the company strategy into transformation initiatives and develop a strategic plan to achieve objectives. - Build and maintain good working...
-
Country Manager
2 months ago
الرياض, Saudi Arabia Visa Full time**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
-
Manager Country Sales
1 month ago
الرياض, Saudi Arabia Steel Force Building Materials Trading Full time**Position Title**:Manager Country Sales **Company Overview**: Join a reputable trading company renowned for specialising in hardware, building materials, and construction materials. We offer a dynamic environment where your skills will help drive our national sales strategies. **Key Responsibilities**: - Lead and manage the overall sales strategy for the...
-
Brand Technology Sales Manager
2 months ago
الرياض, Saudi Arabia IBM Full timeIntroduction Excellent onboarding training will set you up for positive impact and success, whilst ongoing development will continue to advance your career through its upward trajectory. Our sales environment is fast-paced and supportive. Always connected to a wider team, you’ll be surrounded by other leaders and colleagues. People who are always willing...
-
الرياض, Saudi Arabia Novartis Full time**Summary**: Job Purpose: The SSO Country Manager is accountable for all country clinical operation activities related to the allocation, initiation, conduct (recruitment, quality data collection) and timely completion of Phase I-IV Oncology and Pharma clinical trials. The SSO Country Manager is responsible for implementing the Study & Site archetype and...
-
Country Sales Manager Ksa
2 months ago
الرياض, Saudi Arabia Hager Middle East FZE Full timeIs Sales your expertise and passion? Are you ready to take your career to the next step? We are looking for our future **Country** **Sales Manager** **based in** **KSA, responsible for the overall sales targets and business growth in Saudi Arabia, under a permanent contract and reporting to the Managing Director Hager Middle East. As a Country Sales...
-
Autodesk Business Country Manager
3 months ago
الرياض, Saudi Arabia Computer Network Systems Full time**Company Description** CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security,...
-
Country Manager
3 months ago
الرياض, Saudi Arabia Payfort Saudi Closed JSC Full time10+ years of developing, negotiating and executing business agreements experience - 10+ years of business development, partnership management, or sourcing new business experience - 10+ years of IT sales experience - Experience managing P&L - MBA - Native Arabic Speaker - Experience in payments/Fintech or Consumer Finance businesses and relevant experience in...
-
Consulting - Technology - Cloud Architecture
3 months ago
الرياض, Saudi Arabia Talent Pal Full time**Description**: Established in the region for 40 years, PwC has around 8,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within...
-
Technology Expert Labs
2 months ago
الرياض, Saudi Arabia IBM Full timeIntroduction A Technology Sales Specialist role (what we internally call a, 'Brand Sales Specialist') within Automation means working for a leader in AI-Powered products. Envision helping clients create a world with less repetitive work and more innovative decisions. Less unplanned downtime and more proactive insight. And less waiting on systemsSo that their...
-
Global Sales Manager
2 weeks ago
الرياض, Saudi Arabia OQ Technology Full timeNov 12, 2024 Fixed **Global Sales Manager - Saudi Arabia**: With our groundbreaking satellite 5G constellation, OQ Technology is a global leader in the domain of IoT communication connectivity and associated services. We are a venture capital backed company with a successful track record of satellite launches and the first company in the world to disrupt...
-
Sr. Director, Technology and Business Enablement
2 months ago
الرياض, Saudi Arabia Super Micro Computer Full timeSr. Director, Technology and Business Enablement **Date**:Sep 9, 2024 **Location**: Saudi Arabia - Riyadh **Company**:Super Micro Computer **Job Req ID: 25295** **About Supermicro**: - Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale,...
-
Country Sales Leader
2 months ago
الرياض, Saudi Arabia IBM Full timeIntroduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...
-
Technology Architect
2 months ago
الرياض, Saudi Arabia Müller`s Solutions Full timeAs a Technology Architect at Müller's Solutions, you will be key in designing and managing cutting-edge technology solutions that drive our business forward. Your role will involve collaborating with technical teams and business stakeholders to create architecture solutions that align with organizational goals while fostering innovation and ensuring...
-
Cao - Country Head of Compliance, Afc & Country
2 weeks ago
الرياض, Saudi Arabia Deutsche Bank Full time**What we will offer you**: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. **You can expect**: - Life Insurance - Accidental Death...
-
Vice President
6 days ago
الرياض, Saudi Arabia JPMorgan Chase Full timeJoin our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Infrastructure Platforms International Services, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services in Saudi Arabia. Critical thinking...
-
Water Harvesting Technologies and Irrigation
3 months ago
الرياض, Saudi Arabia FAO Full timeJob Posting: 27/Aug/2024 Closure Date: 17/Sep/2024, 4:59:00 PM Organizational Unit: PMUSA Job Type: Non-staff opportunities Type of Requisition: Consultant / PSA (Personal Services Agreement) Grade Level: N/A Primary Location: Saudi Arabia-Riyadh Duration: Up to 11 months Post Number: N/A IMPORTANT NOTICE: Please note that Closure Date and Time...
-
Production Engineer
3 months ago
الرياض, Saudi Arabia Alrajhi Building & Construction Full timeProduction engineer (steel structure)/country sales manager/sales engineer/cost controller position at Al-Rajhi Building & Construction
-
Technology Transfer Supervisor
4 weeks ago
الرياض, Saudi Arabia Alfaisal University Full time**Overview**: - Department** Office of Research and Innovation** - Division** Research** - Job Family** Administrative Professional** - Reports to** Vice President for Research, Innovation, and Graduate Studies** - Location**Alfaisal University - Riyadh** **Job Summary**: **Primary Duties & Responsibilities** - Establishes and manages the TTO’s...
-
Technology Manager
3 months ago
الرياض, Saudi Arabia A Leading Holding Company In UAE Full timeThe Role At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business we harness our unique combination...