Talent & Culture Agent

4 weeks ago

Jeddah, Saudi Arabia AccorHotel Full time

Company Description
**“A passion for perfection”**

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

**Swissôtel** **Makkah description**:
Swissôtel Makkah is Swissotel’s first hotel to open in Saudi Arabia. The hotel offers 1500 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.

Swissôtel Makkah is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for pilgrims to reach Al Masjid Al Haram.

**Job Description**:
You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.

**Summary of Responsibilities**:

- Ensure the smooth operation of Talent & Culture Department in its day-to-day activities as required by Department.
- Assists with recruitment, including posting of positions, screening CV’s, and contacting applicants.
- Foster and promote positive Colleague relations through an environment that encourages open communication, trust and mutual respect.
- Ensure the Talent & Culture department complies with all corporate, regional and hotel policies and procedures; and governmental regulations pertaining to all colleagues.
- Handle the calendar and administration assistance for the Talent & Culture Leaders.
- Schedule and arrange appointments as required.
- Prioritize all telephone calls and in-person external and internal visitors.
- Handle locker requests, name badges, ID’s, colleague letters, purchase requisitions, expense reports as necessary.
- Compose correspondence for the T&C Department, such as letters, contracts, etc.
- Support internal T&C projects, tracking necessary action and updating reports as progress is made.
- Responsible for employees files (hard and soft versions), by making sure they are up to date and completed as per the standards and T&C policies & procedures.
- Handle all office administration duties such as faxes, mail, phones, photocopying, and office supplies.
- Assist with and support colleague events as appropriate, such as leadership meetings, colleague receptions, and annual events.
- Assist with scheduling of interviews.
- Prepares Offer Letters and Recognition letters for internal promotions and transfers.
- Manage the Talent & Culture Information System ensuring data integrity and proper documentation (adding new colleagues, salary, designation changes).
- Manage Employee Action Forms, ensuring accuracy with regards to vacation entitlements and promotions and salary changes.
- Works closely with the group T&C and its shared services including and not limited to housing, transportation, and cafeteria, etc.
- Other duties as assigned.

**Qualifications**:

- Must be Saudi.
- Similar HR role or related administrative role is preferred.
- Previous Human Resources experience is an asset.
- Minimum of 1 year administration experience, preferably within a hotel environment. Ability to develop and encourage an open, stimulating and trusting environment that reflects our company mission, brand promise and values.
- Highly responsible and able to handle confidential information with the utmost discretion.
- Highly organized and able to prioritize and meet deadlines in a fast-paced environment.
- Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone.
- Excellent interpersonal, written and verbal communication skills University/College degree or diploma, preferably with a formal education in Human Resources Management.
- Computer literacy is a must.
- Proficiency in English.

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