General Manager

1 week ago

Riyadh, Saudi Arabia Gulf Business Solutions Full time

Company Description

Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to end-to-end digital transformation solutions.

GBS enables organizations and businesses in their journey to a digitalized business environment with cutting edge Information and Technology Solutions. We source and select only the most advanced products and solutions through the many strategic partnership we’ve developed over the years with some of the world’s leading technology companies. GBS represents GCG-Enterprise Solutions and CNS Middle East, operating as an umbrella company for both brands in KSA.

We are a Part of the Ghobash Group of Companies.

**Job Description**:

- Manage sales and operation, responsible for revenue and profitability.
- Build and maintain relationships with customers, partners, and other stakeholders in the technology industry to drive business growth.
- Handle different verticals and large business customers, leading senior level negotiations..
- Work with Board members and major consultants driving business strategy and turning around organizations.
- Lead identification of new markets and make strategic investment and resourcing decisions to grow and develop the new markets working closely with product units.
- Formulate strategy to remove entry barriers into new accounts, and territories, by using either direct sales approach, or building strategic partnership with distribution, and local players for faster entry to market.
- Manage large teams in hierarchical setup, and in direct or matrix reporting.
- Acquire deep domain knowledge in large spectrum of technology Products & customized Solutions, having worked, sold and implemented customer’s technology projects.
- Develop Executive presence, knowledge base and contacts at CXO level with major telecom/IT organizations, also public and private Enterprise Segments
- Build strategic partnerships with local players and push the right product mix in new markets.
- Manage relationships with government, industry associations, media and PR agencies to build a favourable image of the organization.
- Conduct regular governance meetings with customers to understand customer challenges/pain points and ensure high CSAT for all customers across geographies and product lines.
- Set strategic objective and direction for the company and get it approved by the Board.
- Drive overall company strategy and vision.
- Align all company team members toward the same objective and monitor execution.
- Maintain a deep understanding of the local regulatory environment and ensure compliance with all relevant laws and regulations.
- Represent the company in public forums, conferences, and other events, and act as a spokesperson for the company in the region.
- Provide regular reports on business performance, including financial results, sales pipeline, and customer feedback.

**Qualifications**:

- A Bachelor's degree in a Business-related field.
- A proven track record of successfully managing a company.
- 10+ years’ experience in a similar role.
- A high level of business awareness and acumen.
- Understanding the intricacies of financial management and management.
- Excellent Leadership, communication and organisational skills.
- Excellent analytical and problem-solving skills.
- Strong crisis management and conflict mediation skills.

Additional Information
- Successfully build and manage a diverse group of employees.
- Achieve company growth projections and targets in a dynamic and competitive environment.
- Manage operations and adapt processes within time and budgets.
- Be a strong team leader with a pragmatic approach in getting the best out of your talent.
- Build and nurture trust with teams, customers and external suppliers.

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