Field Service Engineer
3 days ago
**Overview**:
**Position Summary**:
- A Field Service Engineer (FSE) II with Raspiscan | AS&E has the primary responsibility of ensuring the users of Rapiscan | AS&E equipment are satisfied with its performance. This is an intermediate level position that will require advanced troubleshooting and diagnostic skills and the ability to think independently and operate with mínimal instruction. This position may also be relied upon to assist FSE I’s & peers with troubleshooting and diagnostic skills. In this position you can expect up to 100% travel (International and Domestic). It is not uncommon to incur work days in excess of 8 hours. Tasks that will routinely be performed include Emergency Service, Contract Service, New Product Support, Maintenance, Customer Training, in addition to Sales Support. An FSE II will be expected to assist in the field training of new FSE I & FSE II’s. Potential for long term overseas deployments / assignments may apply. Other duties as required or directed.**Responsibilities**:
- Perform service and maintenance for Rapiscan | AS&E systems, as requested by Field Service Managers.
- Follow Field Service contract requirements for response time, information reporting and customer management.
- Communicate with customer up to and during system corrective and preventative visits to ensure work is executed according to plan and in alignment with Rapiscan | AS&E business objectives.
- Communicate with Customer Service Coordinators to ensure on time delivery of parts and materials.
- Maintain and carry Field Service Tool Set.
- Assist FSE I’s or peers when needed or requested.
- Complete timely Oracle reporting of labor, expense and materials to support relevant service contract requirements and Rapiscan | AS&E policy.
- Complete and ensure proper distribution and storage of all required Work Order forms, Site Acceptance Test documentation, radiation survey documentation and other documents per Rapiscan | AS&E policy, including any specific customer contractual requirements (as needed).
- Follow company safety program requirements.
- Provide system status updates via Oracle reporting and use of mobile devices to management team as well as communicating areas of customer concern and other agreed upon status items.
- Carry company provided cell phone and laptop and be on call.
- Maintain positive control of tools, meters and test equipment and manage the timely return of equipment due calibration as required.
- Maintain a safe/clean work environment and ensure company safety procedures and product workmanship procedures are adhered to:
**Qualifications**:
- Minimum 5 years (or equivalent experience) of supporting complex capital equipment in a service capacityprevious X-Ray experience a plus, prior Field Service experience preferred.
- B.S. in Electronic Technology or Engineering with Mechanical Engineering experience.
- Technical degree or, demonstrable mechanical ability and knowledge.
- Previous experience may be substituted for the Technical Degree.
- Strong knowledge / skills of Analog, Digital, and Mechanical systems.
- Database management and programming, software / firmware protocols.
- Ability to effectively manage both technical and administrative functions.
- Strong written and verbal communication skills (multi-lingual is a plus).
- Good working knowledge of Microsoft Office suite.
- Working knowledge of Oracle/Navision workflow management systems, or similar ERP system.
- Must be able to work independently and make logical decisions based upon Rapiscan | AS&E’s guidelines.
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Philips Full time**Job Title**: Field Service Engineer **Your role**: - Install Philips Healthcare (PH) equipment according standards with respect to quality and installation time as set by PH - Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH - Perform corrective maintenance, supported when necessary...
-
Field Service Engineer
6 months ago
Riyadh, Saudi Arabia Radiometer Full timeIn our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating...
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Eaton Full timeAt Eaton Arabia, we care about our customers at every step of their passage towards the best solutions. Some call it ‘providing services’, we call it ‘nourishing customer journeys'. we recognize that the dynamic business environment of today creates the need for them to be competitive and operationally efficient. In this context, we maximize our...
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Johnson & Johnson Full timeAttend service calls independently, effectively and on time by recognizing customers’ needs and adding value to gain customers loyalty. - Perform in-field service activities such as installations, periodic maintenance, upgrades and repairs. - Coordinate the flow of equipment received at Technical Service Center (TSC) from the region for repairs and return;...
-
Field Service Engineer
6 months ago
Riyadh, Saudi Arabia BD Full time**Job Description Summary**: A phenomenal opportunity to join the Technical Service team in Riyadh to support BD diagnostics customers in the Central & Northern region. **We are the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes...
-
Field Services Engineer
7 months ago
Riyadh, Saudi Arabia BD SELECT Full timeThe FSE is responsible in visiting client sites to carry out routine service visits, attend breakdowns and installing new equipment. **Responsibilities**: - Field troubleshooting, including analysis of problems / recommendation and implementation of appropriate solutions - Detailed failure analysis activities, including investigation / reporting /...
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia OSI Systems, Inc. Full time**Overview**: **Position Summary: Saudi National Required** A Field Service Engineer (FSE) II with Raspiscan | AS&E has the primary responsibility of ensuring the users of Rapiscan | AS&E equipment are satisfied with its performance. This is an intermediate level position that will require advanced troubleshooting and diagnostic skills and the ability to...
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Talent Pal Full time**Job Title**: Field Service Engineer **Your role**: - Install Philips Healthcare (PH) equipment according standards with respect to quality and installation time as set by PH - Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH - Perform corrective maintenance, supported when necessary...
-
Utilities Field Engineer Wet Services
7 months ago
Riyadh, Saudi Arabia JASARA PMC Full timeJASARA PMC, a leading engineering and project management company, is seeking a skilled Utilities Field Engineer specializing in Wet Services to join their team. As a Utilities Field Engineer - Wet Services at JASARA PMC, you will be responsible for overseeing and managing wet utility construction projects in the field. You will work closely with project...
-
Utilities Field Engineer Dry Services
7 months ago
Riyadh, Saudi Arabia JASARA PMC Full timeJASARA PMC is currently seeking a talented Utilities Field Engineer specializing in Dry Services, with a focus on Electrical and Telecom, to join our team. As a Utilities Field Engineer - Dry Services Electrical/Telecom, you will be responsible for overseeing and managing dry utility construction projects in the field, specifically in the areas of electrical...
-
Senior Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Leica Biosystems Full timeLeica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our...
-
Field Service Engineer
2 days ago
Riyadh, Saudi Arabia AS&E Full timeOverview: **Position Summary**: A Field Service Engineer (FSE) II with Raspiscan | AS&E has the primary responsibility of ensuring the users of Rapiscan | AS&E equipment are satisfied with its performance. This is an intermediate level position that will require advanced troubleshooting and diagnostic skills and the ability to think independently and operate...
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Philips Full time**Job Title**: Field Service Engineer (SW Solutions) **Job title**: As a Field Service Technician (SW Solutions) you will be working on-site customer incidents and support our customers in META region remotely **Your role**: - Work on customer incidents on-site in the central region in Saudi Arabia. - Support the rest of our Middle East Turkey and Africa...
-
Field Service Manager
6 months ago
Riyadh, Saudi Arabia Trapeze Group Limited Full timeJob Summary: The Field Service Manager Role is part of Customer Support Team to provide SLA and technical support for a transportation Hardware Product that is in use by Large Government Organization at Riyad, KSA. To support Trapeze Saudi Arabia customers by maintaining SLA deliverables and managing field support team to provide day to day support; analyse,...
-
Field Service Coordinator Trainee
7 months ago
Riyadh, Saudi Arabia Bühler Full timeIntroduction Bühler Group in Riyadh, Saudi Arabia is looking for a passionate individual to join our team as Field Service Coordinator Trainee. This is a fixed two years on the job-training program to develop you to a fully trained Bühler Field Service Coordinator with exciting and rewarding career opportunities. Diversity Tasks - Organize the...
-
Field Engineer
6 months ago
Riyadh, Saudi Arabia Bechtel Full time**Requisition ID**:271328** - ** Relocation Authorized**:None**: - ** Telework Type**:Full-Time Office/Project**: - ** Work Location**:Riyadh** **Project - Area : New Murabba** **Position Title as per SS : Field Engineer** **Working Title : Field Engineer (Civil)** **Grade : 25** **Job Architecture Grade : Not shown at Smart Staff** **Budgeted Living...
-
Field Service Team Leader
6 months ago
Riyadh, Saudi Arabia Leica Biosystems Full timeLeica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our...
-
Field Service Engineer Specialist
7 months ago
Riyadh, Saudi Arabia Lucid Motors Full time**Leading the future in luxury electric and mobility** At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this...
-
Field Sales Engineer
7 months ago
Riyadh, Saudi Arabia AL HADA CONTRACTING COMPANY Full timeWe are seeking a dynamic and results-driven Field Sales Engineer to join our team. The Field Sales Engineer will be responsible for identifying new business opportunities, selling technical products or services, and providing technical support to customers. Key Responsibilities: - Develop and implement sales strategies to drive revenue growth - Identify...
-
Field Service Engineer X-ray
7 months ago
Riyadh, Saudi Arabia Agfa Full time**Field Service Engineer X-Ray - Middle East and North & Central Africa** This position performs technical service support on Agfa and 3rd party products, for end customers and service channels, in Middle East and North and Central Africa. This person is based in Middle-East. He/she reports to the Team Lead Middle East and North & Central...