E2e Network Performance Consultant

2 days ago

Riyadh, Saudi Arabia Ericsson Full time

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

**Our Exciting Opportunity**

We are now looking for a Solution Architect, who will be responsible for analyzing, designing and developing commercially viable end-to-end technical solutions based on the customer specifications and business needs. Responsible for short and long-term profitable business for Ericsson by being part of or working closely with the Core team to translate the customer need and technology opportunities into detailed technical offerings, solutions and proposals. Supports the Consultants during requirement analysis and high-level design phases.

**You will**:

- Provide Technical expertise and support GPP Engagement leaders during pre-sales phase.
- E2E Solution architect is a professional who is able to lead a team of multi-domain system experts to deliver aforementioned services successfully.
- Provide technical details and support discussion with Senior Management providing the link between the Operator’s requirements, acceptance criteria and Ericsson’s Service portfolio for End to End Optimization wherever possible.
- Support if needed lead guideline documentation for Network Audit and Optimization service portfolio.
- Support and Provide Product management with relevant inputs from field experiences to innovate and improve Ericsson optimization and Analytical Tools (BUGS-NDO and BUSS).
- Develop and update the technical process and procedures to (Data collection (probes), Measurement, Testing E2E-correlation / improve service performance (place requirements on tools, etc.)
- Expected to fully support GPP lead engagements with customers in order to tailor solutions to address their business needs beyond what exists in the current portfolio. For example but not limited to, services focusing on improving network performance and end user experience but also linking it to the customer´s business objectives such as reduced customer churn, improved NPS or increased revenue.
- Take the lead in developing a customized services solution for the operators.
- To support local EP or GPP Engagement lead to build up the Organization Structure from the different domains in order to deliver the optimization services in the best and most cost efficient way.

**To be successful in the role you must have**:

- End to End knowledge of Services, covering devices, Applications, RAN, Transport, Packet Core domains and IMS.
- Experience in delivering E2E network Audit design & optimisation services.
- Having the skills to highlight and correlate technical performance measurements of different functional areas of the network to the end-user perception.
- Deep knowledge in Telecommunication and IT standardization: Vast experience in problem solving by Facilitation and Collaboration of expertise in Multivendor environment.
- Demonstrated skills to lead and resolve E2E network problems/Issues by collaborating efforts from multidisciplinary/ cross domain experts
- Deep data analytics knowledge (statistical analysis, statistical tools, probe data analysis Tools, methods/processes to analyse data, data correlation).
- Deep technical knowledge in RAN and/or Core (The skills necessary if dropped in a “fire” to be capable of finding solutions to solve the issue).
- E2E Troubleshooting and correlation of domain level analysis in a network for Root cause analysis.
- Very good knowledge in Service KPI acceptance criteria
- Able to move away from the technical comfort zone (App. experience will force people to think in new ways and enter areas maybe outside of the technical expertise)
- Ability to communicate, articulate, present and influence the C-Level by knowing the impact of any action/service on their business. (Not only CNO and CTO but also CMO, CFO and even CEO).
- Able to understand customers business objectives and pain points and able to link them to service proposal.
**What happens next once you apply?**

Read about the next steps here. For your preparation and reference, here is our overall Brand video and some insights about our innovations in 5G

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

**What´s in it for you?**

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no long

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