Call Center

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Manage...

Role Purpose: Handle inbound and outbound customer service calls and provide world-class service in every interaction for optimal call center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high level of...

Role Purpose: Handle inbound and outbound customer service calls and provide world-class service in every interaction for optimal call center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high level of...

**Location: Jeddah, Jeddah, Saudi Arabia** **Requisition ID: 74177** Schindler stands for mobility. Mobility needs experts. Join our team in Jeddah. Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the...

Role Purpose: To provide a competent, courteous, efficient and proactive response to all calls that come to BUPA Arabia internally and externally, with a high level of quality that is in line to the image & standards of BUPA. Key Accountabilities: 1- Calls handling - Provide a high level of customer service and professional communication skills - Keep...

Role Purpose: To provide a competent, courteous, efficient and proactive response to all calls that come to BUPA Arabia internally and externally, with a high level of quality that is in line to the image & standards of BUPA. Key Accountabilities: 1- Calls handling - Provide a high level of customer service and professional communication skills - Keep...

Position title: **Agent, Call Center (Saudi National)** Reports to: **Customer Quality Manager** Department: **Dealer Network Development, CQ & Training KSA NSC** **JOB PURPOSE**: The Call Center Agent will play a vital role in enhancing the overall customer experience by providing exceptional service and support to inbound callers. The individual will be...

**Company description** Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them. Do you value simplicity, cost-consciousness, a humble attitude and willpower? Then an IKEA...

Job Description: - Supervising the telemarketing team and following up on the work entrusted to him - Follow-up the daily report of telemarketing officials on calls, follow-ups, and visits. - Monitoring and following up the plans and policies established by the company for dealing with customer data - Follow up on the report of phone calls to the...

**Job Requirements**: - **Job Summary** - Contact customers and receive their questioner. اجراء الاتصالات الهاتفية بالعملاء واستقبالها منهم - Enter the required information into the system correctly. إدخال المعلومات المطلوبة الى نظام إدارة خدمة العملاء بشكل...

Data Center Facility Engineer, Data Center Engineering OperationsAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our...

Job DescriptionWe are seeking a highly skilled Quality Assurance Specialist to join our team at Emdad Al Khebrat.About the JobThe ideal candidate will have a strong background in quality assurance and customer service.A minimum of 1-3 years of experience in a similar role is required.The selected candidate will be responsible for ensuring high-quality...

**إعلان توظيف: تسويق هاتفي- كول سنتر** **وصف الوظيفة**: **المسؤوليات الرئيسية**: - إجراء مكالمات هاتفية للترويج لمنتجات وخدمات الشركة. - تقديم معلومات وتفاصيل عن المنتجات والعروض بشكل مفصل وجذاب. - تحقيق...

Job SummaryWe are seeking a highly skilled Call Center Quality Assurance Specialist to join our team at Emdad Al Khebrat.About the RoleThe ideal candidate will have 1-3 years of experience in quality assurance and customer service, with a strong focus on delivering exceptional results.The selected candidate will be responsible for reviewing and evaluating...

المهام الوظيفية: - القيام بالمكالمات المطلوبة للعملاء. - استقبال مكالمات العملاء والرد عليها بشكل جيد. - الحرص على الحفاظ على عملاء الشركة وزيادتهم. - محاولة تقدم معلومة مفيدة للعميل أو تحويله للقسم...

المهام الوظيفية: - القيام بالمكالمات المطلوبة للعملاء. - استقبال مكالمات العملاء والرد عليها بشكل جيد. - الحرص على الحفاظ على عملاء الشركة وزيادتهم. - محاولة تقدم معلومة مفيدة للعميل أو تحويله للقسم...

عمليات إجراء المكالمات، وعمليات استقبال والرد على الاتصالات الهاتفية، والإبلاغ عن المشكلات، وعمليات تسجيل الرسائل الموجهة إلى الموظفين أو العملاء وترحيلها. **المهام الرئيسية** - الرد على...

We are UAE's top third party training ( HSE, Safety, Food Safety ) center. The position is for Jeddah KSA Branch. We are looking for who will be in charge of marketing and managing training. Previous experience in the corporates training is mandatory. Skill required: Excellent Convincing skills Previous experience in the training center is...

**موظف\ة كول سنتر - التسويق عبر الاتصال** **مهام الوظيفة** التسويق عبر الاتصال تتصلي على 100+ رقم يوميًا و تسوقي لمشاريع عقارية خراج المملكة **الشروط** للسعوديين فقط في مدينة جدة للنساء فقط نوع الوظيفة:...

Medical Center located in Dammam looking for Clients Relations Officer**: Job Descriptions** Welcoming custome_rs tactfully and responding to their requirements._ - Booking appointments & follow up_ - Answering phone calls and taking the required actions_ - Daily response and follow-up to customer inquiries on all deferent platforms_ - Write the daily...