Call Center

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Manage...

Role Purpose: Handle inbound and outbound customer service calls and provide world-class service in every interaction for optimal call center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high level of...

Role Purpose: Handle inbound and outbound customer service calls and provide world-class service in every interaction for optimal call center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high level of...

We are looking for an exceptional Call Center Team Lead to join our team at 2P Perfect Presentation in Jiddah.About UsWe are a leading provider of IT services and consulting solutions, committed to delivering outstanding results to our clients.About the JobThe successful candidate will be responsible for managing day-to-day call center operations, developing...

Job Opportunity in Call Center OperationsWe are currently hiring a Call Center Operator to join our team at Abroad Work. This role is ideal for individuals who are seeking a challenging and rewarding career opportunity.In this position, you will be responsible for handling customer inquiries and complaints via telephone, email, or other electronic means.Key...

Role Purpose: To provide a competent, courteous, efficient and proactive response to all calls that come to BUPA Arabia internally and externally, with a high level of quality that is in line to the image & standards of BUPA. Key Accountabilities: 1- Calls handling - Provide a high level of customer service and professional communication skills - Keep...

Call Center Representative Job DescriptionWe are hiring a Part-Time Call Center Agent to work in our Jeddah office. The successful candidate will have excellent communication skills and be able to provide top-notch customer service.This is a great opportunity for individuals looking for part-time work while studying in Jeddah. Our company offers a supportive...

About the JobBUPA Arabia seeks an experienced Senior Associate – Call Center to provide high-level customer service and professional communication skills to internal and external customers.Job DescriptionProvide accurate information on Bupa Arabia network, treatments, paperwork requirements, and general queries to customers.Identify recurring problems and...

Arab National Bank is seeking a highly motivated and results-driven Contact Center Specialist to join our team. As a key member of our contact center, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.About the RoleThis is an exciting opportunity to join a leading financial institution and contribute to...

**Company description** Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them. Do you value simplicity, cost-consciousness, a humble attitude and willpower? Then an IKEA...

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. - Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Ensure...

Job DescriptionThe Data Center Facility Engineer will operate and maintain AWS DCs' world-class mechanical and electrical infrastructure following a process-oriented approach.This is a hands-on role that requires the ability to troubleshoot and resolve complex issues with electrical and mechanical equipment, including UPS's, Switchgear, Circuit Breakers,...

Job OverviewWe are seeking a highly skilled Data Center Facility Engineer to join our team. The successful candidate will be responsible for operating and maintaining AWS DCs' world-class mechanical and electrical infrastructure.This is a hands-on role that requires the ability to troubleshoot and resolve complex issues with electrical and mechanical...

**Job Requirements**: - Contact customers and receive their questioners. القيام بالاتصالات الهاتفية مع العملاء واستقبال إستفساراتهم - Saudi National سعودية الأصل و المنشأ - Secondary Certificate is the minimum الحصول على شهادة الثانوية كحد أدنى - Sound and...

**Job Requirements**: - **Job Summary** - Contact customers and receive their questioner. اجراء الاتصالات الهاتفية بالعملاء واستقبالها منهم - Enter the required information into the system correctly. إدخال المعلومات المطلوبة الى نظام إدارة خدمة العملاء بشكل...

Key ResponsibilitiesCustomer Service: Respond to customer inquiries via phone, email, or in-person, providing accurate information and resolving issues promptly.Communication: Collaborate with healthcare providers to ensure seamless communication and resolve any issues that may arise.Problem-Solving: Identify and resolve customer complaints and concerns in a...

We are seeking a highly skilled and customer-focused Phone Support Agent to join our team at Arab National Bank. As a key member of our contact center, you will be responsible for providing exceptional service to our customers via phone calls and other communication channels.Job DescriptionIn this role, you will be the primary point of contact for customers,...

At 2P Perfect Presentation, we are seeking a highly experienced and dynamic Customer Service Operations Manager to lead our call center operations in Jiddah.About the RoleThe ideal candidate will possess a strong background in managing call center projects, ensuring the delivery of excellent customer service, and implementing quality assurance processes.You...

Job DescriptionWe are seeking a highly skilled Quality Assurance Specialist to join our team at Emdad Al Khebrat.About the JobThe ideal candidate will have a strong background in quality assurance and customer service.A minimum of 1-3 years of experience in a similar role is required.The selected candidate will be responsible for ensuring high-quality...

Job SummaryWe are seeking a highly skilled Call Center Quality Assurance Specialist to join our team at Emdad Al Khebrat.About the RoleThe ideal candidate will have 1-3 years of experience in quality assurance and customer service, with a strong focus on delivering exceptional results.The selected candidate will be responsible for reviewing and evaluating...