Call Center

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Manage...

Role Purpose: Handle inbound and outbound customer service calls and provide world-class service in every interaction for optimal call center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high level of...

Role Purpose: Handle inbound and outbound customer service calls and provide world-class service in every interaction for optimal call center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high level of...

Job Opportunity in Call Center OperationsWe are currently hiring a Call Center Operator to join our team at Abroad Work. This role is ideal for individuals who are seeking a challenging and rewarding career opportunity.In this position, you will be responsible for handling customer inquiries and complaints via telephone, email, or other electronic means.Key...

Role Purpose: To provide a competent, courteous, efficient and proactive response to all calls that come to BUPA Arabia internally and externally, with a high level of quality that is in line to the image & standards of BUPA. Key Accountabilities: 1- Calls handling - Provide a high level of customer service and professional communication skills - Keep...

Call Center Representative Job DescriptionWe are hiring a Part-Time Call Center Agent to work in our Jeddah office. The successful candidate will have excellent communication skills and be able to provide top-notch customer service.This is a great opportunity for individuals looking for part-time work while studying in Jeddah. Our company offers a supportive...

**Company description** Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them. Do you value simplicity, cost-consciousness, a humble attitude and willpower? Then an IKEA...

Job Description: - Supervising the telemarketing team and following up on the work entrusted to him - Follow-up the daily report of telemarketing officials on calls, follow-ups, and visits. - Monitoring and following up the plans and policies established by the company for dealing with customer data - Follow up on the report of phone calls to the...

**Job Requirements**: - **Job Summary** - Contact customers and receive their questioner. اجراء الاتصالات الهاتفية بالعملاء واستقبالها منهم - Enter the required information into the system correctly. إدخال المعلومات المطلوبة الى نظام إدارة خدمة العملاء بشكل...

Key ResponsibilitiesCustomer Service: Respond to customer inquiries via phone, email, or in-person, providing accurate information and resolving issues promptly.Communication: Collaborate with healthcare providers to ensure seamless communication and resolve any issues that may arise.Problem-Solving: Identify and resolve customer complaints and concerns in a...

Job DescriptionWe are seeking a highly skilled Quality Assurance Specialist to join our team at Emdad Al Khebrat.About the JobThe ideal candidate will have a strong background in quality assurance and customer service.A minimum of 1-3 years of experience in a similar role is required.The selected candidate will be responsible for ensuring high-quality...

**إعلان توظيف: تسويق هاتفي- كول سنتر** **وصف الوظيفة**: **المسؤوليات الرئيسية**: - إجراء مكالمات هاتفية للترويج لمنتجات وخدمات الشركة. - تقديم معلومات وتفاصيل عن المنتجات والعروض بشكل مفصل وجذاب. - تحقيق...

Job SummaryWe are seeking a highly skilled Call Center Quality Assurance Specialist to join our team at Emdad Al Khebrat.About the RoleThe ideal candidate will have 1-3 years of experience in quality assurance and customer service, with a strong focus on delivering exceptional results.The selected candidate will be responsible for reviewing and evaluating...

المهام الوظيفية: - القيام بالمكالمات المطلوبة للعملاء. - استقبال مكالمات العملاء والرد عليها بشكل جيد. - الحرص على الحفاظ على عملاء الشركة وزيادتهم. - محاولة تقدم معلومة مفيدة للعميل أو تحويله للقسم...

المهام الوظيفية: - القيام بالمكالمات المطلوبة للعملاء. - استقبال مكالمات العملاء والرد عليها بشكل جيد. - الحرص على الحفاظ على عملاء الشركة وزيادتهم. - محاولة تقدم معلومة مفيدة للعميل أو تحويله للقسم...

عمليات إجراء المكالمات، وعمليات استقبال والرد على الاتصالات الهاتفية، والإبلاغ عن المشكلات، وعمليات تسجيل الرسائل الموجهة إلى الموظفين أو العملاء وترحيلها. **المهام الرئيسية** - الرد على...

**موظف\ة كول سنتر - التسويق عبر الاتصال** **مهام الوظيفة** التسويق عبر الاتصال تتصلي على 100+ رقم يوميًا و تسوقي لمشاريع عقارية خراج المملكة **الشروط** للسعوديين فقط في مدينة جدة للنساء فقط نوع الوظيفة:...

RequirementsEducation: Bachelor's degree in a related field (e.g., healthcare administration, business administration)Experience: 1-2 years of experience in customer service, call center operations, or a related fieldSkills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment

Medical Center located in Dammam looking for Clients Relations Officer**: Job Descriptions** Welcoming custome_rs tactfully and responding to their requirements._ - Booking appointments & follow up_ - Answering phone calls and taking the required actions_ - Daily response and follow-up to customer inquiries on all deferent platforms_ - Write the daily...

Job OverviewEmdad Al Khebrat is committed to delivering exceptional customer experiences through our call center operations.Key AccountabilitiesReview and evaluate employee performance to ensure quality standards are met.Analyze customer interactions to identify areas for improvement.Develop and implement strategies to enhance customer...