Call Center

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. - Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Manage...

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Manage...

Role Purpose: Handle inbound and outbound customer service calls and provide world-class service in every interaction for optimal call center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high level of...

**Location: Jeddah, Jeddah, Saudi Arabia** **Requisition ID: 74177** Schindler stands for mobility. Mobility needs experts. Join our team in Jeddah. Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the...

**Location: Jeddah, Jeddah, Saudi Arabia** **Requisition ID: 74177** Schindler stands for mobility. Mobility needs experts. Join our team in Jeddah. Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the...

Al Borg Diagnostics, a leading provider of diagnostic health services, is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for answering incoming calls and providing exceptional customer service to our clients. At Al Borg Diagnostics, we value the importance of reliable and efficient...

Company Description **What is in it for you**: - ALL Heartist benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to earn qualifications while you work - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference in the local...

Al Borg Diagnostics, a leading provider of diagnostic health services, is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for answering incoming calls and providing exceptional customer service to our clients. At Al Borg Diagnostics, we value the importance of reliable and efficient...

Job Description - Manage inbound and outbound calls in a timely manner. - Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness. - Explain all the essential details of the organization's products and services to captivate the customer's attention. - Contribute to the company's growth by improving the...

Job Summary: Responsibilities and Tasks: - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. -...

**Job Description**: - Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. - Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation,...

**Job Description and Responsibilities**: - ** Inbound Customer Support**: - Handle incoming calls from customers professionally and courteously. - Assist customers with product or service-related inquiries, concerns, and issues. - Provide accurate information and solutions to resolve customer problems. - ** Problem Resolution**: - Identify and analyze...

**Job Description**: - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting,...

**Job Description**: - Deal with the organization's telephonic conversations with utmost diligence and punctuality. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Provide information to the customer about our products and create lead using proper lead type. - Develop long-term contacts...

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. - Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Ensure...

Job Description Purpose of Role: To lead the direction of the contact center within the contact center department. To ensure that high-performance standards are achieved through creating a high caliber, quality-focused Contact Center Department as well as educating and motivating staff to attain high levels of productivity and future management...

Job Description: - Supervising the telemarketing team and following up on the work entrusted to him - Follow-up the daily report of telemarketing officials on calls, follow-ups, and visits. - Monitoring and following up the plans and policies established by the company for dealing with customer data - Follow up on the report of phone calls to the...

Role Purpose: Handle all cases received from the outbound related channels and provide world-class service in every interaction for Health Care Center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high...

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you’ll mostly...

**مجمع طبي بجدة حي النسيم يبحث عن**: - مشرفة قسم مركز الاتصال **المتطلبات**: - وضع مبادئ وضوابط لإدارة وتوجيه العمليات في الفرع - تقييم مكالمات الموظفينش شهريا - متابعة خطط العمل والتأكد من تحقيق...