Call Center Manager

**Summary**: The Healthcare Call Center Agent is a vital point of contact for patients within a healthcare organization. This role provides excellent customer service by assisting patients with various inquiries and tasks related to their healthcare needs. **Responsibilities**: - Answer high volumes of inbound and outbound calls promptly and...

Summary:The Healthcare Call Center Agent is a vital point of contact for patients within a healthcare organization. This role provides excellent customer service by assisting patients with various inquiries and tasks related to their healthcare needs.Responsibilities: Answer high volumes of inbound and outbound calls promptly and professionally. Effectively...

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Manage...

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. - Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Manage...

About Our Client Our client is in the healthcare industry based in Jeddah. Job DescriptionEndeavours to enhance the impact of the Call Center from basic to world-class across industries.Develops and implements a comprehensive Call Center strategy aligned with organizational goals.Provides leadership and direction to achieve key performance indicators and...

Job Description Endeavours to enhance the impact of the Call Center from basic to world-class across industries. Develops and implements a comprehensive Call Center strategy aligned with organizational goals. Provides leadership and direction to achieve key performance indicators and the development of service level agreements (SLAs) to key internal and...

Al Borg Diagnostics, a leading provider of diagnostic health services, is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for answering incoming calls and providing exceptional customer service to our clients. At Al Borg Diagnostics, we value the importance of reliable and efficient...

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. Manage and...

Al Borg Diagnostics, a leading provider of diagnostic health services, is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for answering incoming calls and providing exceptional customer service to our clients.At Al Borg Diagnostics, we value the importance of reliable and efficient...

Job Description Ensure prompt, accurate, and courteous responses to customers' requests received either telephonically or electronically. Provide required information to a customer inquiry. Receive accurate data input when logging and updating a task into Call Center System. Receive and escalate customer complaints. Conduct customer surveys. Escalate...

**Location: Jeddah, Jeddah, Saudi Arabia** **Requisition ID: 74177** Schindler stands for mobility. Mobility needs experts. Join our team in Jeddah. Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the...

Company DescriptionWhat is in it for you: ALL Heartist benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world Ability to make a difference in the local community through our...

Location: Jeddah Jeddah Saudi Arabia Requisition ID: 74177Schindler stands for mobility. Mobility needs experts. Join our team in Jeddah.Founded in Switzerland in 1874 the Schindler Group is a leading global provider of elevators escalators and related services. Schindler mobility solutions move two billion people every day all over the world. Behind the...

Role Purpose: Handle inbound and outbound customer service calls and provide world-class service in every interaction for optimal call center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high level of...

Location: Jeddah, Jeddah, Saudi ArabiaRequisition ID: 74177Schindler stands for mobility. Mobility needs experts.Join our team in Jeddah.Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the world. Behind the...

Job DescriptionPlan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. Monitor and report team day to day activities such as attending training or coaching sessions Kaizen validation submission etc....

**Location: Jeddah, Jeddah, Saudi Arabia** **Requisition ID: 74177** Schindler stands for mobility. Mobility needs experts. Join our team in Jeddah. Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the...

Al Borg Diagnostics, a leading provider of diagnostic health services, is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for answering incoming calls and providing exceptional customer service to our clients. At Al Borg Diagnostics, we value the importance of reliable and efficient...

**Job Description**: - Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. - Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation,...

Location: Jeddah Jeddah Saudi Arabia Requisition ID: 74177Schindler stands for mobility. Mobility needs experts. Join our team in Jeddah.Founded in Switzerland in 1874 the Schindler Group is a leading global provider of elevators escalators and related services. Schindler mobility solutions move two billion people every day all over the world. Behind the...