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Customer Relation Executive
3 weeks ago
ROLE AND RESPONSIBILITIES
- Develop and maintain strong relationships with clients, acting as the main point of contact for all their needs and inquiries.
- Understand clients' business objectives and provide strategic guidance and solutions to help them achieve their goals.
- Manage and resolve any issues or concerns raised by clients in a timely and satisfactory manner.
- Collaborate with sales and marketing teams to develop and implement strategies for acquiring new clients.
- Conduct regular business reviews with clients to assess satisfaction levels and identify areas for improvement.
- Stay up-to-date with industry trends and best practices, and share relevant insights with clients to add value to the relationship.
- Prepare and present reports on key metrics and performance indicators to clients and internal stakeholders.
- Maintain comprehensive client records and documentation, including contracts, agreements, and communication history
**Qualifications**:
- Excellent verbal and written communication skills are critical for effective customer interaction
- Strong interpersonal skills, active listening, and the ability to empathize with customers are essential.
- Ability to work independently and as part of a team.
- Effective time management skills to handle multiple customer inquiries and tasks simultaneously.
- Bachelor's degree in Business, Marketing, or a related field (preferred but not required).
**Salary**: ﷼4,000.00 - ﷼9,000.00 per month
**Experience**:
- Medical field: 1 year (required)
License/Certification:
- KSA driving license (required)
Application Deadline: 09/02/2024
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