Service Manager, Dammam

6 months ago


Hofuf, Saudi Arabia ABB Full time

**Service Manager, Dammam**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably.

**Your responsibilities**:

- Creates, plans and implements service sales strategy by increasing the installed base (IB) penetration, effectively utilizing ServIS (the approved Service database). Promotes value add service product offerings supporting Life Cycle Management (LCM).
- Runs the day to day Service business to ensure profitable growth and improvement of Service productivity. Implements agreed delivery and performance standards to ensure consistency in quality and customer satisfaction
- Achieves service sales volume by ensuring the team sells entire service portfolio. Participates in negotiations of major contracts to secure service sales volume
- Executes the (global) service and delivery sales channel strategy within the local unit. Implements productized Service offerings and materials for marketing purposes, and invests in Service Sales to increase market penetration. Builds sustainable customer relationships to ensure local client growth, satisfaction and retention together with Sales. Supports Sales resources in customer meetings. Drives consistent development of processes and practices based on customer feedback (Net Promoter Score (NPS).
- Establishes long term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products. Ensures customer satisfaction issues are registered and responded to by team
- Is responsible for health and safety of the local Business Unit/Product Group Service team. Enforces a Service safety and integrity culture throughout the Service organization
- Ensures that the area of responsibility is properly organized, staffed, skilled and directed. Guides, motivates and develops direct and indirect subordinates. Improves service availability, provides training and develops capabilities and competencies.
- Coaches the team in formulating sales plans, in negotiating, and in developing customer segment expertise. Actively demonstrates one ABB approach and guides direct and indirect subordinates.

**Your background**:

- Ideally, you'll hold an Engineering Degree in Electrical / Instrumentation / Chemical.
- with 10+ years of experience in managing service and service sales for analytical and instrumentation business
- Experience in leading analytical service and service sales business and handling P&L
- Good written and verbal communication skills in English Language
- Proficient in speaking and understanding Arabic
- Good command of using computer

**More about us**:



  • Hofuf, Saudi Arabia ABB Full time

    **Service Technician, Drives - Dammam**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are...

  • Airport Services Agent

    6 months ago


    Hofuf, Saudi Arabia Qatar Airways Full time

    About The Role: We are recruiting for an Airport Services Agent based in Dammam, Kingdom of Saudi Arabia. In this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security...


  • Hofuf, Saudi Arabia ABB Full time

    **Senior Electrical Service Engineer, Dammam**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together,...


  • Hofuf, Saudi Arabia ABB Full time

    **Operations Manager, Dammam**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking...


  • Hofuf, Saudi Arabia ABB Full time

    **Project Manager, Dammam**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking on...

  • Maintenance Technician

    6 months ago


    Hofuf, Saudi Arabia Roots Recruitment Service Full time

    Work Experience as a maintenance technician in petrol pump Must know English Language **Salary**: ﷼3,500.00 - ﷼5,000.00 per month Ability to commute/relocate: - Dammam: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)


  • Hofuf, Saudi Arabia 1st Talent Full time

    **- Job Type; Full Time Onsite Job\** **- Job Location; Dammam, KSA** **Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for...


  • Hofuf, Saudi Arabia ABB Full time

    **Project Manager, Dammam**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking on...


  • Hofuf, Saudi Arabia Aramex Full time

    Location: Saudi Arabia, Dammam Grade: E7 **Purpose of the Job** Responsible for achieving revenue growth in Freight Services through the development and acquisition of new businesses, this focuses on the process of finding new business prospects and new markets **Responsibilities**: - Identifying new potential markets for selling products, developing...


  • Hofuf, Saudi Arabia ABB Full time

    **Project Manager, Dammam & Jeddah**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are...

  • Hse Manager

    6 months ago


    Hofuf, Saudi Arabia Aramex Full time

    **Location**: Dammam, Saudi Arabia **Grade**: S2 **Purpose of the Job** To promote a proactive Health, Safety and Environment (HSE) culture by assisting with the implementation and monitoring of core HSE programs, issues, provide direction assistant and training with all aspects of the HSE program and processes in the cost effective...


  • Hofuf, Saudi Arabia ABB Full time

    **Segment Sales Manager, Dammam**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are...

  • Account Lead- Dammam

    6 months ago


    Hofuf, Saudi Arabia Takeda Pharmaceutical Full time

    **JOB PURPOSE** - Promotes the designated products in regular calls to the targeted health care professionals according to the Takeda strategy and action plan - Ensures to achieve and surpass his/her sales and market share targets: by delivering the requested daily number of high quality sales visits to the health care professionals in his/her target list -...


  • Hofuf, Saudi Arabia Radiometer Full time

    In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating...


  • Hofuf, Saudi Arabia ABB Full time

    **Receptionist/Admin Support Officer, Dammam**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together,...

  • Customer Service

    6 months ago


    Hofuf, Saudi Arabia 1st Talent Full time

    **Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for organizing and overseeing the daily activities. - Manage staff...

  • Field Sales Executive

    6 months ago


    Hofuf, Saudi Arabia Aramex Full time

    **Grade**: E7 **Location**:Dammam, Saudi Arabia **Purpose of the Job** Responsible for achieving revenue growth through the development of new business and maintaining existing customers in line with Aramex commercial strategies. **Responsibilities**: - Develop and maintain strong relationship with customers and internal stakeholders. - Constantly...

  • Account Manager

    6 months ago


    Hofuf, Saudi Arabia Aramex Full time

    **Location**:Dammam, Saudi Arabia **Grade**: S1 **Purpose of the Job**: To achieve revenue growth through the development of new business and maintaining existing customers in line with Aramex commercial strategies. **Responsibilities**: - Responsible for achieving the assigned revenue targets by converting opportunities, retaining existing business, and...

  • Sales Associate

    6 months ago


    Hofuf, Saudi Arabia Geekay Gaming Full time

    _**This job is only for Saudi nationals.**_ **Job Profile**: - Greeting customers, responding to questions, improving engagement with our merchandise, and providing outstanding customer service. - Operating our cash registers, managing financial transactions, and balancing drawers. - Achieving established goals. - Directing customers to merchandise within...


  • Hofuf, Saudi Arabia ABB Full time

    **Technical Sales Specialist, Dammam**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are...