Senior I&c Technical Support Engineer

3 weeks ago


Hofuf, Saudi Arabia Siemens Energy Full time

Experienced Professional

**A Snapshot of Your Day**

Technicallyresponsible for the support of the Instrumentation and control systems forLarge Siemens Gas Turbines in KSA. Will provide technical support for ourcustomers in KSA who have Siemens Products along with supporting Sales with newopportunities & field service personnel with field issues. The role willalso involve acting as the interface between KSA, Middle east and GlobalSiemens Engineering.

Rolewill involve office based and customer site-based support and will requiretravel at short notice.

**How you’ll make an impact?**
- Sales Support_
- Supportingadvanced sales opportunities and carryout fleet review of the installed controlsystems in KSA
- Carryout life time assessments of our customers products and suggest improvements tocustomers
- Preparecustomer presentations and participate in Sales meetings across the region
- Provideour customers with sales technical support
- Presenttechnical scope to clients and adjust it with their expectations and sitespecifications
- Operational/Projects Support_
- Technicalsupport in case of a machine shut down or operational issues and liaising withthe Engineering back office as required.
- Sitevisits in case of urgent issues requiring fast feedback and support of customermeetings on I&C related issues.
- Providetechnical trainings to internal teams on expertise areas.
- Capturequality issues from the reported topics and share the lessons learned withother teams
- UtilizingPower Diagnostic center (PDC) to be proactive in supporting our customers unitavailability and first line response.
- Defineand identify suitable service bulletins, modifications and recommendations forclients to improve their performance, availability, reliability and safety
- Resolvecustomer issues in a timely manner and follow up directly with the countrieswith recommendations and action plans.
- Preparetechnical scope to solve clients operational issues and problems
- Supportwith defining site activities, tools and instruments for customer outages

**Whatyou bring?**
- 5years of experience within Commissioning / operation
- Very Good verbal and writtencommunications skills in English
- Collaboration and networkingskills are crucial to perform this role

**Aboutthe Team**

We are a highly motivated team thattakes pride in its work and is known for delivery results. Within our growthand development program, we nurture our competencies by providing continuouscareer coaching, trainings, and mentoring, all whilst working with seniormanagement on high-profile engagements around the world.

Our culture is defined by caring,agile, respectful, authentic, and accountable individuals. We value excellenceof any kind.

**Who is Siemens Energy?**

At Siemens Energy, we are more thanjust an energy technology company. We meet the growing energy demand across 90+countries while ensuring our climate is protected. With more than 92,000dedicated employees, we not only generate electricity for over 16% of theglobal community, but we’re also using our technology to help protect peopleand the environment.

Our global team is committed tomaking sustainable, reliable, and affordable energy a reality by pushing theboundaries of what is possible. We uphold a 150-year legacy of innovation thatencourages our search for people who will support our focus on decarbonization,new technologies, and energy transformation.

**Our Commitment to Diversity**

Luckyfor us, we are not all the same. Through diversity we generate power. We run oninclusion and our combined creative energy is fueled by over 130 nationalities.Siemens Energy celebrates character - no matter what ethnic background, gender,age, religion, identity, or disability. We energize society, all of society,and we do not discriminate based on our differences.

LI-NS3


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