Senior Technical Support Engineer

3 weeks ago

Hofuf, Saudi Arabia Baker Hughes Full time

**Senior Technical Support Engineer**:
**Do you enjoy technical challenges?**

**Do you like working in collaborative teams and solving technical problems?**

**Join our Team**

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets and supporting facilities. Our team arranging technical expertise to meet our client expectation. We provide customers with the peace of mind needed to improve their operations reliably and efficiently.

**Partner with the best**

As a Senior Technical Support Engineer. You will be responsible for ensuring Baker Hughes can deliver flawless execution through involvement in pre-planning, job execution, and post-job analysis.

As a Senior Technical Support Engineer, you will be responsible for:

- Ensuring compliance with Manage the Job Cycle (MtJC) process.
- Raising an alert across the Service Delivery organization whenever an unfamiliar technical issue arises on a job.
- Liaise with customer and propose technical solutions to their intervention and stimulation challenges.
- Write technical proposals for customers.
- Promote new technologies to customers and find up-selling opportunities.
- Follow up with client and operations for upcoming jobs.
- Supporting Critical Operations in the field when needed.
- Following up on field failures that requires Technology involvement and ensure that the learning is shared across the field.
- Communicating to Engineering and Technology organization on issues and lessons learned related to different technologies.
- Working on proposals for tenders and new opportunities

**Fuel your passion**

To be successful in this role you will:

- Have a bachelor’s degree in science, Technology, Engineering or Mathematics.
- Have understanding of Pressure Pumping PL technology and Service Delivery requirements.
- Have 10 years of technical support experience in Coiled Tubing and Stimulation.
- Deep knowledge about CT simulation software is a must.
- Advanced knowledge about production enhancement is an added advantage.
- Have full knowledge of drilling and completion process is an advantage.
- Be able to demonstrate strong analytical and communication skills.

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Able to work on Flexible working hours upon business needs.

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs.
- Additional elected or voluntary benefits

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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