Sme - Service Desk

supporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the “one-face” of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction...

Masader is looking for a Service Desk Agent to be placed for one of the clients based in KSA Riyadh Role : Service Desk Agent CService Desk - Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team. COVID-19 considerations: yes

Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...

Service Desk Engineer Riyadh 20k SAR Due to Saudisation must be KSA national **Your new company** An innovative defence solution provider at the forefront of modern technology based in Riyadh **Your new role** - You will be responsible for being the primary communications interface between the customer and the assigned support department for all Level 1 -...

Additional details **Level** - P2**Requirement location** - Saudi Arabia - Riyadh**Number of Position** - 1**Employment type** - EPD**Cluster/Group** - Microland Delivery**Business Unit** - EMEA**Department** - Service Desk & Service Mgmt.**Job Description**: Required Skill Technology - End User Issues|Printer+Scanner+Outoook+MS Office+Applications Process...

JASARA PMC is currently seeking a Subject Matter Expert (SME) in Electrical/Low Voltage (LV)/Dry Services/ICT to join our team. As an SME, you will play a critical role in providing technical expertise and guidance in the field of electrical, low voltage, dry services, and information and communication technology (ICT) for various projects. You will...

**Job Description**: Required Skill Technology - End User Issues|Printer+Scanner+Outoook+MS Office+Applications Process - IT Service Management|Service Desk Process - IT Service Management|Incident Management Details 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4....

As a Service Desk Analyst you will play a crucial role in delivering exceptional IT support services to clients in Saudi Arabia. Your primary responsibilities will include: **1. L1 Service Desk Support**: - Address and resolve user issues in a timely and customer-friendly manner. - Document all service desk interactions and resolutions accurately. **2. IT...

The Role - Acting as a single point of contact to support service users and customers reporting issues, requesting information, access, or other services, for all users in RAC, KKIA and outsiders - Identify and diagnose issues and problems - Categorize and record reported queries and provide solutions on L1 support - Advise users on appropriate course of...

**Job Description**: Required Skill Technology - End User Issues|Printer+Scanner+Outoook+MS Office+Applications Process - IT Service Management|Service Desk Process - IT Service Management|Incident Management Details 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4....

A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

Ready to put your IT skills to work on urban construction projects? Are you great with people and have willingness to work hard to get the job done? Parsons is now hiring an IT Support Technician, Lead with a desire to work in a support role alongside the Project Manager on various IT projects that enhance the fabric of our...

**Position: Mainframe SME Architecture** **Location: Riyadh, Saudi Arabia** **Duration: Yearly Renewable** **Role and Responsibilities** - Provide technical support for customer. Own and action requests for service, implementing changes and resolving assigned problems (may involve some after hours and weekend work). - Provide 24x7 after hours on-call...

**Are you a Help Desk Technician with a passion for providing exceptional IT support? Join us!** **About Our Client**: We are hiring for a reputable software company in KSA known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients. **The Role**: As a Help Desk Technician, you...

Responsible for managing a book of business for SME existing accounts. Resolves complex customer issues. Identifies improvements to prevent issues from re-occurring. Educates clients on plan design and renewal options. Completes day-to-day Account Management tasks without immediate supervision. Tasks involve a degree of forward planning and anticipation of...

**ABOUT ASTROLABS** AstroLabs is a capability-building company developing the digital ecosystem of the MENA region. We run the largest digital skills Academy in the region and have upskilled over 10,000 people in entrepreneurship, digital, and tech. We support the expansion of organizations through our company incorporation services in the UAE and KSA,...

**Job Number** 24018688 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

**NEO FIT SPORTS CLUB EMS RIYADH** is looking for the following Certified and experienced **Front Desk Receptionist** to join immediately: **Full-Time Front Desk Receptionist (FEMALE)** This is a full-time, on-site role for a Front Desk Receptionist located in Riyadh, Saudi Arabia. The Front Desk Receptionist will be responsible for welcoming and greeting...

**Main Tasks for Front Desk Agent**: - **Greeting Guests**: Welcome guests with a warm and friendly demeanor upon their arrival. - **Check-In/Check-Out**: Efficiently handle the check-in and check-out process, ensuring all guest information is accurately recorded. - **Reservations Management**: Manage room reservations, including processing new bookings,...

**Join us in engineering a better future for our planet and its people.** AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers,...