Customer Success Manager

**Job Information**: Company Name **MDS For Computer Systems** *** Department Name **SI - Professional Services** *** Industry **IT Services** *** Work Experience **4-5 years** *** City **Riyadh** *** State/Province **Ar Riyad** *** Country **Saudi Arabia** *** Zip/Postal Code **11564** **About us**: With more than 4500 professionals, over 50...

Manage a portfolio of customers serving as their primary business point of contact throughout their CX journeyUnderstand customers’ business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Customer Success Manager and customers can achieve mutual success)Prescribe the adoption and use of...

Manage a portfolio of customers serving as their primary business point of contact throughout their CX journeyUnderstand customers’ business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Customer Success Manager and customers can achieve mutual success)Prescribe the adoption and use of...

· Act as a trusted advisor to our customers, providing guidance and support to help them achieve their business goals· Lead complex customer onboardings and training initiatives to ensure successful adoption of products and services· Develop and maintain strong relationships with key stakeholders within customer organization·...

Manage a portfolio of customersserving as their primary business point of contact throughout theirCX journeyUnderstand customers’business value drivers, success criteria, and KPIs to developCustomer Success Plans (actionable blueprints by which the CustomerSuccess Manager and customers can achieve mutualsuccess)Prescribe the adoption and use ofproduct...

● Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction● Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services● Develop and maintain customer-success strategies and best practices, as well as...

**Position Name -** **Customer Success Manager **Location**: - Riyadh, Saudi Arabia **Experience Range -** **4 to 7 years **Work Model -** **Work from Office **Mandatory Requirement**: - Minimum of 5 years of quota-carrying sales experience at a software/technology company - Track record of qualifying and closing consultative / service-led sales,...

**Who we are**: Known as the Work Life Platform, Bayzat is one of the leading employee benefits SaaS platforms that is on a constant mission to **make a world class employee experience accessible to every company**. We are redefining the way work works for the better, making automated HR, Payroll, Employee Benefits and Insurance a possibility for all...

Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions.Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer’s critical issuesWorks closely with the Account Management and Sales teams to support...

● Own the entire relationship with assignedclients, including onboarding, implementation, training, adoption,retention, and satisfaction● Establishrelationships as a trusted and strategic advisor to help ensure thecontinued value of our products and services●Develop and maintain customer-success strategies and bestpractices, as well as customer-support...

Develop and execute a comprehensive customer success strategy, including account management and support plans, to drive customer satisfaction, retention, and expansion.Drive best practices for your department which in turn would help drive consistency and support future scale.Serve as the executive point of contact for key customer accounts, building strong...

Job SummaryThe Customer Success Specialist enables customers to achieve their desired outcomes by providing support. This is achieved by supporting customer team.Essential Responsibilities Support customer success managers and analyst with their customers Assist in monitoring the health of covered accounts Support the onboarding process of customers Review...

Job SummaryThe Customer Success Specialist enables customers to achieve their desired outcomes by providing support. This is achieved by supporting customer team.Essential ResponsibilitiesSupport customer success managers and analyst with their customers Assist in monitoring the health of covered accounts Support the onboarding process of customers Review...

Develop long-term partnership withcustomers to ensure they remain successful by realizing the fullvalue of their investment to ensure renewals andexpansions.Act as the main point of contactfor Oracle customers and acts as a point of escalation for yourcustomer’s critical issuesWorksclosely with the Account Management and Sales teams to supportstrategic...

7+ years experience in B2B SaaSwithin Customer Success, Account Management, and/or ManagementConsulting.Experience overseeing 5M+ ARR bookof business including direct responsibility for customer churn,product usage/utilization, renewal, health, andsatisfaction.Has managed enterprise requestsfor proposals (RFP) for 1000+ user accounts including working...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting.Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction.Has managed enterprise requests for proposals (RFP) for 1000+ user accounts including working...

Develop and execute acomprehensive customer success strategy, including accountmanagement and support plans, to drive customer satisfaction,retention, and expansion.Drive best practicesfor your department which in turn would help drive consistency andsupport future scale.Serve as the executivepoint of contact for key customer accounts, building...

Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer''s goals and objectives to form a cooperative strategy....

**Customer Success Specialist**: - Riyadh- Work Type: Full Time- We are looking for someone passionate about building the next big thing and making a true impact in the region. **Key Responsibilities** - Providing extraordinary service aligned with the company’s culture and objectives. - Support users with onboarding and Know-Your-Client documentation. -...

Client Onboarding: Guide clientsthrough a seamless onboarding process, with a focus onunderstanding their needs in the context of Web3technologies.Relationship Management: Developand maintain strong relationships with clients, leveraging yourexpertise in Web3 to understand their goals and provide tailoredsolutions.Product Knowledge: Possess in-depthknowledge...