Customer Relations Manager

3 weeks ago


المملكة العربية السعودية, Saudi Arabia Foreground LLC Full time

Our client is one of the fastest growing fintech start-ups providing invoice discounting services in Kingdom of Saudi Arabia, they are looking to hire a Customer Relationship Manager for Al Riyadh office.

In addition to supply chain finance, our client will soon start offering B2B Buy Now Pay Later which would be the first of its kind offering in the region. They are also planning to expand in Egypt, UAE and Qatar in next few months.

Duties & Responsibilities

Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve customer complaints quickly and effectively
Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors
**Requirements**:
Proven experience as a Client Relationship Manager
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset
BSc/BA in Business Administration or similar field



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