Customer Success Manager

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise. At Uniphore, we...

At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...

Note: Google’s hybrid workplace includes remote roles. **Remote location: Saudi Arabia.** **Minimum qualifications**: - Bachelor’s degree or equivalent practical experience. - Experience working with cross-functional teams, executive clients, and key stakeholders within matrixed environments. - Ability to speak and write in English and Arabic...

**Introduction** As a Customer Success Manager - Account Specialist, your mission is to collaboratively lead the way for the deployment and adoption of IBM's solutions within large, complex accounts. Highly organized, with a natural flare for spotting growth opportunities, you'll identify and secure projects, whilst orchestrating the necessary resources for...

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer,...

Success Services Engineer, DB-230003BI **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Customer Success Services (CSS)/ Success Services Engineer (SSE)** **Location**:Saudi Arabia *** **Oracle Customer Success Services (CSS)** Oracle Customer Success Services is a One...

Senior Principal / Principal Success Services Engineer, DB-230003BK **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Customer Success Services (CSS)/ Success Services Engineer (SSE)** **Location**:Saudi Arabia** **Oracle Customer Success Services (CSS)** Oracle Customer...

In the world of customer success, many teams rely on reactive measures, responding to issues only after they arise. Data shows that only 33% of businesses proactively leverage technology to anticipate customer needs and increase engagement, which leaves money on the table. With today’s SaaS market demanding innovation, businesses are constantly challenged...

**About this opportunity!** We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract. **What you will do** - You will establish the project plan...

Fancy building out a customer service function the way you want? You’ll be managing customer service in the Saudi branch of a mobile-first fintech company from Bahrain as they continue their expansion in the region. You’ll be supported by the Bahrain team that’s currently in place and you’ll be building out the team underneath you, so it’s a good...

Ref: JO-2212-110574 | Negotiable | Location:Riyadh, Saudi Arabia | Added:20/01/23 **Responsibilities** - Ensure that the Order to Cash process exceeds customers’ expectations in terms of Customer Experience and cost efficiency - Proactively manage 3PL in terms of SLA, making sure that the partners deliver a superior D&I Customer Experience - Guarantee the...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. The Customer Engineer 1 (CE1) is the owner of...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. TITLE: Customer Engineer...

About NCR NCR Corporation (NYSE: NCR) is a leading software - and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. TITLE: Customer Engineer Representative LOCATION:...

You’re energized by challenges, creative brand-buildingand great coffee? The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee - just like a skilled barista. From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish...

Ref: JO-2212-110573 | Negotiable | Location:Saudi Arabia, Saudi Arabia | Added:10/07/23 On behalf of our client, we are seeking a Customer Service Specialist with exceptional communication and organizational skills to join their team based in Riyadh. This role is central to providing premium customer experiences, managing customer touchpoints, and ensuring...

**Job Summary**: The Customer Service Supervisor will oversee and assist customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. - **Supervisory Responsibilities**:_ - Hires entry-level customer service employees. - Trains new employees in the company’s customer service...

Role Summary The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group’s products and services and encouraging customers to increase their business with the Group. Greets and answers inquiries...

MUST BE SAUDI NATIONAL PLEASE ONLY SAUDIS APPLY ***: The position of Customer Quality Specialist is a client-facing role. This person must have the ability to engage clients in a positive and professional way through the client support process. They must be willing to work in a team environment and have strong communication skills with clients and fellow...

This role is responsible for providing direct customer service needs, responds to customer inquiries and requests for a range of standard transactions and services, selling retail products and services, cross-sells investment banking and treasury products. This role’s requirement is also to understand retail products to help in identifying and promoting...