Rooms Controller Supervisor

6 months ago


Riyadh, Saudi Arabia Marriott International, Inc Full time

**Job Number** 24025847

**Job Category** Rooms & Guest Services Operations

**Location** JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.


  • Control Room Operator

    5 months ago


    Riyadh, Saudi Arabia Nomac Full time

    JOB PURPOSE: To monitor and control the operations and parameters of the power and water units through the plant’s control room and maintain a steady state of operations of the units, to meet the required production targets, in accordance with NOMAC’s work instructions and quality and HSSE standards. Key Accountabilities: Control Room Operations -...

  • Controller-Rooms

    4 weeks ago


    Diriyah, Riyadh, Saudi Arabia Marriott Full time

    Additional Information Job Number 24158405 Job Category Rooms & Guest Services Operations Location Bab Samhan a Luxury Collection Hotel Diriyah, 7628 King Faisal Ibn Abd Al Aziz Road, Diriyah, Riyadh, Saudi Arabia, Saudi Arabia, 13712 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management POSITION...

  • Rooms Controller

    5 months ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24051824 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest request and preferences...


  • Riyadh, Saudi Arabia Talent Pal Full time

    When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security and...


  • Riyadh, Saudi Arabia Hilton Full time

    Housekeeping Supervisor Housekeeping Supervisor **What will I be doing?** As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: - Allocate work duties to Team Members -...

  • Laundry Supervisor

    7 months ago


    Riyadh, Saudi Arabia Hilton Full time

    Laundry Supervisor A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries. **What will I be doing?** As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver...


  • Riyadh, Saudi Arabia G D Mobile Securities Full time

    When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security and...


  • Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23194060 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in successfully planning, developing,...


  • Riyadh, Saudi Arabia Hilton Full time

    Housekeeping Floor Supervisor / Accommodation Supervisor Housekeeping Floor Supervisor **What will I be doing?** As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest...


  • Riyadh, Saudi Arabia Hilton Full time

    Housekeeping Supervisor / Pre - Opening Housekeeping Supervisor **What will I be doing?** As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: - Allocate work duties to...

  • Laundry Supervisor

    7 months ago


    Riyadh, Saudi Arabia Hilton Full time

    Laundry Supervisor / Pre-Opening A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries. **What will I be doing?** As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry...

  • Room Controller

    5 months ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23199641 **Job Category** Rooms & Guest Services Operations **Location** Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Director of Rooms

    5 months ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24039924 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the...

  • Director of Rooms

    5 months ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23204678 **Job Category** Rooms & Guest Services Operations **Location** Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business...

  • Rooms Inspector

    5 months ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24101855 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Enter status of rooms cleaned. Complete checklists to report cleanliness...

  • Room Attendant

    7 months ago


    Riyadh, Saudi Arabia Hilton Full time

    Room Attendant / Pre - Opening A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner. **What will I be doing?** As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an...


  • Riyadh, Saudi Arabia Unique Closets Full time

    We are currently seeking a Data Control Supervisor skilled in web integrations, APIs, and webhooks. Proficiency in Arabic and English preferred. Key requirements include: - Experience with data visualization tools like Tableau or Power BI. - Knowledge of data modelling and database design principles. - Familiarity with data security best practices. - Strong...


  • Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Supports the Supervisor of the area for the daily function of the stores for Operating Rooms (OR) Level 2 and 4, Post Anesthesia Care Unit (PACU), Day Surgery Unit, and other outlying areas (Dental OR, Dermatology OR, DMU OR, CCC-OR). **Essential Responsibilities and Duties**: 1. Works as a team leader to effectively perform all duties and distribute work...


  • Riyadh, Saudi Arabia BAE Systems Full time

    **Al Majma'ah** **Air** **Engineering** **Experienced professionals** Maintenance Operations Control Supervisor **Salary**: Competitive Location: Al-Majma’ah JOB PURPOSE BAE Systems is the UK Government’s nominated Prime Contractor (PC) under the Government-to-Government arrangements that are in place to provide equipment, support and training to...

  • Banquets Supervisor

    7 months ago


    Riyadh, Saudi Arabia Hilton Full time

    Banquets Supervisor A Conference and Banquet Operations Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience while assisting with meeting department targets. **What will I be doing?** As a Conference and Banquet Operations Supervisor, you are responsible for supervising...