Head of The Technical Support Department
6 days ago
Information technology job duties:
Overseeing the network infrastructure and available systems.
Manage teams of technicians, system engineers, and other IT personnel.
Follow up on computer problems and provide advice on appropriate solutions.
Follow-up employee and customer data and maintain records in an organized manner.
Analyze call logs so you can spot common problems Update self-help files so customers/employees can try to fix problems themselves.
Testing and repairing technical equipment and devices.
Maintain and improve the organization's local networks and servers.
Oversee data backups and system security.
Manage installations, upgrades, and hardware and software configurations used. Evaluate system performance and recommend required improvements.
Providing solutions and recommendations to avoid problems related to devices and data systems.
Ensure that data is processed or transferred in accordance with legal guidelines and organization guidelines.
Control costs and budgets related to IT hardware and systems.
Manage contracts with suppliers such as development platforms, telecom companies, and software and systems licenses.
Develop IT policies and practices.
Skills needed for the IT job:
Strong knowledge of network management and information systems.
Proficiency in dealing with cloud computing operations.
Knowledge of data protection processes and legal legislation.
Leadership and organizational skills and the ability to manage multiple projects.
The ability to provide different solutions to problems.
Good communication process and the ability to build good relationships.
Information technology job requirements:
Obtaining a university degree in computers and information systems.
Certificate of experience in information technology management.
Obtaining information technology certificates such as (Comp TIA, A+, MCITP, MCTS) Full understanding of computer hardware and network equipment View developments and updates related to information technology.
**Salary**: From ﷼8,500.00 per month
Ability to commute/relocate:
- Riyadh: Reliably commute or planning to relocate before starting work (required)
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