Customer Technical Support

As a **Customer Support** for a bulk SMS company, your role would involve a combination of customer engagement, technical support, and sales support activities. Here's a general description of the responsibilities you might have in such a position: **Key Roles & Responsibilities**: - Serve as a primary point of contact for existing customers, providing...

As a **Customer Support** for a bulk SMS company, to be responsible and accountable for the smooth running of the computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of the company’s computing needs position: **Key Roles & Responsibilities**: - Serve as a primary...

**About this opportunity**: We are now looking for a CTM Customer Support that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support...

Job Summary: This role is a Customer Support Engineer role based in our Riyadh office. The role will be required to work with the Operations Manager and is required to provide technical support for a software product, as well as to hardware supporting system, that is in use by a large government organization. **Job Description**: Role Objective To provide...

Technical Support Coordinator RoleDell Technologies is seeking a highly motivated and detail-oriented Technical Support Coordinator to join our team in Riyadh, Saudi Arabia.As a Technical Support Coordinator, you will play a vital role in ensuring the delivery of high-quality technical support to our customers.You will work closely with our sales teams to...

Rentokil Initial Plc is a FTSE 50 global leader in support services, operating in c.80 countries and employing around 40,000 people.Voted a Management Times top 25 most admired company, we’re a business services company known for protecting people and enhancing lives worldwide. - Design training materials and programs necessary to meet training needs. -...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? We are looking for a Technical Support Agent who plays a crucial role in providing technical assistance and resolving customer issues related to a...

**Responsibilities** - Manage all on site repairs and troubleshooting works of lockers. - Diagnose and determine proper solutions for technical & system problems. - Liaise with different internal stakeholders for solution support. - Plan and carry out routine inspection and maintenance of lockers. - Assist project team with system testing. - Maintain...

**Purpose**: chat, or in-person to provide support and information on Lucidya's products. Ensure that appropriate actions are taken to resolve customers problems and concerns by processing Internal complaints, bugs, and issues related to our products. To excel in this role, you should be excellent in verbal and written communication. You are expected...

**AlGooru is hunting for the next generation of CX talents!** **We’re looking for a Customer Support Representative** **A bit about us** **Main responsibilities** - Managing customer queries and complaints - Processing modifications for deals and escalate complaints across a number of communication channels - Building a healthy relationship between...

We are currently seeking a **Technical Support Engineer** to join our team at **ZIWO - KSA Team**.** About ZIWO: **ZIWO** connects users across 145 countries, including the GCC, enabling instant expansion into new markets. **Technical/Interpersonal Competencies**: - Knowledge of Object-Oriented Programming (OOP) - Outstanding customer-service skills and a...

**AlGooru is hunting for the next generation of CX talents!** **We’re looking for a Customer Support Representative** **A bit about us** **Main responsibilities** - Managing customer queries and complaints - Processing modifications for deals and escalate complaints across a number of communication channels - Building a healthy relationship between...

**Mozn is the leading AI solutions and product firm and a trusted analytics partner for the largest corporate and government organizations in the region. Through our work and proprietary technology in Risk and NLU, we transform the way our clients work and build long-lasting institutional AI knowledge within Mozn and the region.**: **As a Technical Support...

Role Description **Qualifications**: Saudi Nationality Only. Diploma degree in Information Technology, Computer Science or related field Technical Support and Troubleshooting skills Analytical skills to collect, analyze, and interpret data Customer Support skills with a focus on customer satisfaction Excellent written and verbal communication skills in...

At TalPod, we are a team of exceptional Software Engineers who thrive on solving complex software challenges. Our passion lies in building great software and nurturing the brightest talent to become world-class engineers. We are looking to hire a junior-level engineer for this role for one of our partners, one of Saudi's most successful and large...

**Purpose**: **Requirements**: - Solve customers’ issues and problems. - Follow up with customers to ensure their technical issues are resolved. - Assist in creating training courses and educational materials. - Review customer complaints and concerns and seek to improve the customer experience. - Maintain the customers satisfaction and a good...

Identify and present company hardware, software, and website problems The right solution. - Troubleshooting computer and systems technical problems and solving them - Work with senior developers to manage large and complex projects to manage the project. - Provide accurate and timely customer feedback. - To provide electrical safety from any kind of...

Junior Technical Support Engineer **Responsibilities**: - Respond to customer technical assistance requests for network security and endpoint products - Diagnose and report product issues for a Linux-based network security appliance - Diagnose and report product issues for Windows-based server, Linux-based server and multi-platform endpoints - Advise...

Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices...

**Job Purpose** We are looking for a **Tamheer Trainee** (**training program for six months**) as a Technical Support Specialist. You will play a crucial role in providing exceptional technical support and assistance to our customers. You will be responsible for troubleshooting software issues, resolving customer inquiries, and ensuring a positive customer...