Local HR Services Consultant for Ksa/ 6 Months
6 months ago
**We help the world run better**
**Job Family Definition**
**Key Responsibilities and Tasks**
**Employee Lifecycle Support**
- The Local HR Services delivers unique country support playing a fundamental local role:
- Onboarding (New hire day 1 onboarding sessions)
- Work and Life events (local HR policy validation of contractual changes and absence management, and benefits operations)
- Offboarding (involuntary and voluntary end of employment).
- Offers a broad 1:1 HR consultancy to our customers on local HR policies.
- Ensures accurate knowledge and content management on all-relevant platforms are in place as well as SAP One updates for Local HR Services specific portfolio items.
- Acts as a 2nd level case manager for local HR policy queries in a service orientated and compliant way.
- Manages non digital employee files and HR documentation wet signatures in countries where it is a legal and/or language requirement.
- Supports local regulatory activities to ensure country compliance.
**SAP's Organizational Support**
- Support HR activities which relate to SAP's business development such as company restructurings, company code creation, and SAP location consolidation.
- Takes a key role in M&A projects based on unique country expertise and manages post-Merger activities to support a successful integration.
**Drives Process Improvement & Innovation**
- Continuously monitors SLAs, KPIs and customer feedback seeking ways to improve work and processes, assessing service efficiency, risks, utilization, and customer experience.
- Takes a key role in the roll-out of new processes, tools and/or technology connected with Local Services Portfolio.
- Work with project/ process owner on project scope, project plan, coordinate with IT on technology updates, testing, training, communication and change management to all stakeholders.
- Take proper risk and issue assessment. Ensure project deadlines are met ensuring a quality output.
**Partnership with other HR teams**
- In exceptional cases may represent other HR teams who are not located onsite, where on-site HR presence is essential for compliance reasons (examples: wet signature documentation - in/voluntary termination notice, salary deduction; in-person SAP HR representation at government offices, embassies, etc.).
**Experience & Educational Requirements**
**Experience & Language Requirements**
- 4-5 years working experience in HR, preferably in a multinational company in IT sector.
- Local employment legislation knowledge essential.
- Bi-lingual skills (English + Arabic).
- HR experience in the following areas: staffing, benefits, compensation, employee relations, payroll and data maintenance.
- Experience working within a customer orientated environment preferred.
**Education**
Bachelor’s degree in Business Administration or related field.
**Professional Training & Certification**
HR certificate and technical skills certificate (MS Office)
**We build breakthroughs together**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 386524 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.
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