Head of Delivery

2 weeks ago


Riyadh, Saudi Arabia Ericsson Full time

**About this Opportunity**

As a Head of Service Delivery within the Digital Services organisation, you will support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies.

In this people leadership role in the operational organization, you will collaborate to ensure that work is executed within the scope of the agreed customer contract & requirements and provide performance feedback, recognition and remuneration management using existing Ericsson tools and processes.

**You will**
- Be accountable for the overall delivery of Digital Services
- Be accountable for the overall financial forecast accuracy specifically on NS and UM
- Improve Margins: Benchmark services (delivery and support) costing with engagements in the region and continue to optimize
- Be able to maintain and develop Customer Relationship at C-Level.
- Manage risks in delivery implementation and work for hand in hand with the Head of Project Management to secure in-time and >=SDP3 Margins
- Be responsible for monitoring and reporting of program-related trends, capability development and performance against project plans and budgets.
- Ensure project outcomes are achieved and project management capability is maintained across the program.
- Be responsible for overall accountability for Program financial results including cost center management, utilization and billability and empower the organization to seek to achieve business outcomes.
- Develop a positive & productive culture within the programs.
- Develop a long-term strategy and plan for the business
- Generate and seek out potential new opportunities.
- Drive operational performance, innovation, and continuous perfection.

**To be successful in the role you must have**
- 10+ years’ experience within the Telco/Systems Integration Industry in driving IT and Network transformation programs or projects of high complexity.
- Proven experience to transform customer requirements and expectations at a high level into a solution draft that Ericsson can realize as a customer engagement.
- Deep experience in leading teams in a multicultural environment.
- Demonstrated ability and experience in several of the following domains: BSS, Mobile Core, Packet Core, OSS, and Systems Integration.
- Experience advising multi-million dollar projects, growing profitability, driving cost efficiency, and building top-line and bottom-line growth.
- Proven experience in project portfolio governance
- Proven experience in working for a supplier towards major telecom operators.

.**Why join Ericsson?**

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Saudi Arabia (SA) || Saudi Arabia : Riyadh : Riyadh
Req ID: 713729


  • Delivery Head

    2 months ago


    Riyadh, Saudi Arabia world-hire Full time

    Role : Delivery Head - Saudi Arabia Experience : 15 + yrs. Location : Riyadh (Saudi Arabia) Designation : Vice President Reporting : Delivery Head - MEA Role Responsibility - Program Manager, managing implementation of Transaction Banking and Payments Processing products - Monitor and track multiple projects within a program - Good domain knowledge in...

  • Delivery Head

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia world-hire Full time

    Role : Delivery Head - Saudi ArabiaExperience : 15 + yrs.Location : Riyadh (Saudi Arabia)Designation : Vice PresidentReporting : Delivery Head - MEARole Responsibility Program Manager, managing implementation of Transaction Banking and Payments Processing products Monitor and track multiple projects within a program Good domain knowledge in Transaction...


  • Riyadh, Saudi Arabia BAE Systems Full time

    **Job Title: Head of Programme Delivery** **Salary: Competitive** **Location: Riyadh** *** **JOB PURPOSE** BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force aircraft...


  • Riyadh, Ar Riyāḑ, Saudi Arabia BAE Systems Full time

    Job Title: Head of Programme DeliverySalary: CompetitiveLocation: Riyadh***JOB PURPOSEBAE Systems is the UK Government's nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force aircraft and train RSAF personnel...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ericsson Full time

    About this OpportunityAs a Head of Service Delivery within the Digital Services organisation, you will support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies.In this people leadership role in the operational organization, you will collaborate to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia ITDS Business Consultants Full time

    Looking to relocate? Join one of the biggest bank of Saudi ArabiaRiyadh-based opportunity with the possibility to work up to 20% remotely.As a Solution Delivery Design Section Head, you will be working for our client, a prominent financial institution in Saudi Arabia. This position requires a partial relocation to Saudi Arabia. You will become responsible...


  • Riyadh, Saudi Arabia Antal International Full time

    **Qualifications**: - Bachelor Degree in nursing. - 3 years of experience in the same Field and same position as head nurse**.**: - Masters or diploma in Management is preferable. - Managerial skills is a must. - Dataflow is a must. - Saudi license holder is a plus. - Fluent in English.***Job description and responsibilities** - Monitor, organize and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Antal International Full time

    Qualifications: Bachelor Degree in nursing. 3 years of experience in the same Field and same position as head nurse: Masters or diploma in Management is preferable. Managerial skills is a must. Dataflow is a must. Saudi license holder is a plus. Fluent in English.Job description and responsibilities Monitor, organize and update hospital patient records...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Informa Connect of Informa PLC Full time

    Tahaluf - Head of Logistics Full-timeCompany Descriptionis rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented. Tahaluf is scaling to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue. To scale at this pace...

  • Head of PMO

    4 weeks ago


    Riyadh, Saudi Arabia Keir International Company (CJS) Full time

    **General Job Description** Head of PMO will support in the successful delivery of projects undertaken by Keir through effective facilitation, tracking and reporting of projects. **Specific Job Description** 1. Facilitate Project Planning Head of PMO - will lead in implementation of all aspects of project management, towards successful completion and...

  • Delivery Director

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Celfocus Full time

    Make an impact by working for sectors where technology is the enabler everything is groundbreaking and theres a constant need to be innovative. Be part of the team that combines business knowledge technological edge and a design experience. Our different backgrounds and knowhow are key in developing solutions and experiences for digital clients. Face...

  • Head of Legal

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Voda Cleaning & Restoration of Kennett Square Full time

    Head of Legal Head of Legal Department: Legal Employment Type: Full Time Location: KSA Description Tabby creates financial freedom in the way people shop, earn, and save, by reshaping their relationship with money. The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000...


  • Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Oversees the delivery of portfolio, program and project management across the organization and guide thedelivery of complex projects within Enterprise Project Management Office (EPMO) Delivery Department, and alldepartment activities.Essential Responsibilities and Duties:Develops, implements, continuously monitors and updates as necessary the division's...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Dmk Consultancy International Full time

    Head of Mechanical Division would report to MD/CEO and would lead a team of Jr. Engineers and mechanical supervisors under him.Would help Mechanical supervisor/Jr.Mechanical Engineers in preparation of Instruction Manual for Equipment, Job Instructions and Maintenance Manuals as part of QMS (Quality Management System) documents and update them from time to...

  • Head Waiters

    3 weeks ago


    Riyadh, Saudi Arabia brilliant mind events Full time

    **Responsibilities**: - Supervise and train wait staff - Ensure timely and efficient delivery of food and drinks - Manage and maintain the cleanliness and organization of the dining area - Address any customer concerns or complaints in a professional manner - Coordinate with the kitchen to ensure that all orders are prepared correctly - Ensure that all...

  • Delivery Manager

    3 weeks ago


    Riyadh, Saudi Arabia Tools&solutions Full time

    Tools & Solutions is an A-to-Z Business Solutions, initiating win-win business solutions for over 500 Organizations, including governmental organizations, for the last ten years. T&S communication team members turn opportunities into action every day, whether they are developing brand-new accounts or expanding on existing ones. Whatever their product,...


  • Riyadh, Saudi Arabia ICT Services, Inc. Full time

    **What will you be doing?** - Architecting and driving the development and implementation of testing strategies and solutions - Building and transforming the quality engineering team into full stack testers - Defining and building transformation strategy and developing testing frameworks - Designing and developing strategic engineering solutions to expand...


  • Riyadh, Saudi Arabia Alex Staff Agency Full time

    Alex Staff Agency- The team at Saudi Arabia's Leading Online Delivery, Logistics and M-Commerce Platform is looking for an ambitious and goal-oriented Head of IT Enterprise Operations. - The company has far-reaching plans to gain a leading position in its segment throughout the MENA region and become the No.1 technology company in the Middle East, and later...

  • Head of Technology

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Informa Connect of Informa PLC Full time

    Head of Technology Full-timeCompany Descriptionis rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented. Tahaluf is scaling to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue. To scale at this pace requires...


  • Riyadh, Ar Riyāḑ, Saudi Arabia ICT Services, Inc. Full time

    What will you be doing? Architecting and driving the development and implementation of testing strategies and solutions Building and transforming the quality engineering team into full stack testers Defining and building transformation strategy and developing testing frameworks Designing and developing strategic engineering solutions to expand Environment as...