![Cartier](https://media.trabajo.org/img/noimg.jpg)
Client Service
3 weeks ago
Reference Code: 100683**Client Service & Experience Manager**:
- Riyadh, 01, SA- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
**How will you make an impact?**
As a true ambassador of Cartier, you will lead and audit cllient experience through boutique observation, employee feedback and analysis of our client feedback surverys (CEB). From this, you will define and prioritize action plans to improve client experience such as queue management tools, processes, enhancement of personalization etc. Through interaction with stakeholders you will lead project execution with local office teams, boutique staff, international retail, SDP, VM and client teams. In your role you will define the Client Services strategy and roadmap, integrating local needs and specificities to ensure a client experience methodology is applied to improve all services.
**How will you experience success with us?**
Seeing this opportunity as a long term career with us, you will be fluent in English (Arabic is highly desireable)** **with excellent communication skills to collaborate with both colleagues and clients. Able and willing to travel to different boutiques around Saudi Arabia for business needs and to build strong relationships with the boutique teams through physical presence. You hold 5 - 7 years of previous work experience with luxury, retail, hospitality or FMCG with a strong exposure and experience working with clients and have a strong eye for detail. You're confident in service design, user experience for clients and have previous strategic experience in this area.
**How do we keep you smiling?**
To reward your strong contribution to our team, you can expect a hybrid work environment offering flexible work from our office in Riyadh and home. In addition you will also be provided with annual bonus, medical insurance, schooling allowance & discount on Richemont brands.** **We value our people and you will be provided with an intensive on-boarding and continued training throughout your career to grow with Cartier.
**Your journey with us**:
**WE ARE AN EQUAL OPPORTUNITIES EMPLOYER
-
Client Service
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cartier Full timeReference Code: 100683Client Service & Experience Manager:Riyadh, 01, SAPermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...
-
Client Services/Client Support/Client Care
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Michael Page International (UAE) Full timeAbout Our Client The client is a leading independent financial services firm providing financial advisory services to private investment offices of select families and UHNWI. The client is an outsourced CIO advisory with multi-million AUA. Job DescriptionSupport the Client Advisors in managing client relationships by providing best in class customer service...
-
Client Service Consultant
2 weeks ago
Riyadh, Saudi Arabia Northern Trust Corp. Full time**About Northern Trust**: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our...
-
Client Services Director
3 weeks ago
Riyadh, Saudi Arabia MBR Recruitment Full timeJOB SUMMARY: Manages client expectations and ensures the delivery of business services, products, and solutions to ensure client satisfaction, retention, and brand preservation. Takes responsibility for the quality of service delivered to clients, ensuring clients obtain maximum value from products and services. Answers client queries and collaborates with...
-
Client Services Director
3 weeks ago
Riyadh, Saudi Arabia MBR Recruitment Full timeJOB SUMMARY: Manages client expectations and ensures the delivery of business services, products, and solutions to ensure client satisfaction, retention, and brand preservation. Takes responsibility for the quality of service delivered to clients, ensuring clients obtain maximum value from products and services. Answers client queries and collaborates with...
-
Client Services Director
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia MBR Recruitment Full timeJOB SUMMARY:Manages client expectations and ensures the delivery of business services, products, and solutions to ensure client satisfaction, retention, and brand preservation.Takes responsibility for the quality of service delivered to clients, ensuring clients obtain maximum value from products and services. Answers client queries and collaborates with...
-
Client Services Manager
2 months ago
Riyadh, Saudi Arabia S&P Global, Inc. Full timeClient Services Manager **The Role**:Client Services Manager **The Location**: Riyadh/Dammam, Saudi Arabia S&P Global is a place to learn and grow, surrounded by the best and brightest. A place to challenge yourself and advance your career. If you're a pioneer or a thinker, there's a role for you to play in our mission to help accelerate progress in the...
-
Client Services Manager
3 weeks ago
Riyadh, Saudi Arabia S&P Global, Inc. Full timeClient Services Manager **The Role**:Client Services Manager **The Location**: Riyadh/Dammam, Saudi Arabia S&P Global is a place to learn and grow, surrounded by the best and brightest. A place to challenge yourself and advance your career. If you're a pioneer or a thinker, there's a role for you to play in our mission to help accelerate progress in the...
-
Client Services Manager
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia S&P Global, Inc. Full timeClient Services ManagerThe Role:Client Services ManagerThe Location: Riyadh/Dammam, Saudi ArabiaS&P Global is a place to learn and grow, surrounded by the best and brightest. A place to challenge yourself and advance your career. If you're a pioneer or a thinker, there's a role for you to play in ourmission to help accelerate progress in the world. We...
-
Client Service Department
4 weeks ago
Riyadh, Saudi Arabia Dr. Sulaiman Al habib Medical Group - Dental Department Full time**Client Services Department Job Description** **Responsibilities**: - Schedule appointments, including gathering necessary information and offering reminder calls. - Greet patients warmly and professionally, upon arrival and departure. - Effectively address client inquiries, concerns, and requests in a timely and efficient manner. - Troubleshoot and...
-
Client Service Department
1 day ago
Riyadh, Saudi Arabia Dr. Sulaiman Al habib Medical Group - Dental Department Full time**Client Services Department Job Description** **Responsibilities**: - Schedule appointments, including gathering necessary information and offering reminder calls. - Greet patients warmly and professionally, upon arrival and departure. - Effectively address client inquiries, concerns, and requests in a timely and efficient manner. - Troubleshoot and...
-
Client Services Specialist
4 weeks ago
Riyadh, Saudi Arabia IFS Full timeCompany Description IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...
-
Client Services Specialist
2 weeks ago
Riyadh, Saudi Arabia IFS Full timeCompany Description IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...
-
Client Services Specialist
1 week ago
Riyadh, Saudi Arabia IFS Full timeCompany Description IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...
-
Client Services Manager
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia S&P Global, Inc. Full timeThe Role: Client Services ManagerThe Location: Riyadh/Dammam, Saudi ArabiaS&P Global is a place to learn and grow, surrounded by the best and brightest. A place to challenge yourself and advance your career. If you're a pioneer or a thinker, there's a role for you to play in ourmission to help accelerate progress in the world. We provide the world's leading...
-
Client Services Specialist
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia IFS Full timeCompany DescriptionIFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service.At IFS, we're flexible, we're innovative,...
-
Client Service Officer
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Rentokil Boecker Full timeHandle data collection with high sensitivity of all methods: courtesy calls, call back follow up call, audit calls, and courtesy visits. Receive client complaints and call back data, communicate and follow up with concerned stakeholders to ensure client satisfaction. Record accidents at clients' premises and identify root causes in order to avoid their...
-
Client Service Associate
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Fisher Investments Europe Full timeOverview:The Opportunity:As a Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. Expect a dynamic day-to-day, where you will liaise with Sales Representatives, Investment Counsellors, and many other parties. You will be encouraged to ask questions, improve...
-
Client Services Consultant
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Broadcom Inc. Full timeClient Services Consultant page is loaded Client Services Consultant Apply locations SAU-Riyadh-Olaya Tower time type Full time posted on Posted 9 Days Ago job requisition id R019362 Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have...
-
Seniorr Consultant, Client Services
4 days ago
Riyadh, Saudi Arabia Northern Trust Corp. Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...