Cluster Ebc Supervisor

7 months ago


Riyadh, Saudi Arabia Marriott International, Inc Full time

**Job Number** 23132423

**Job Category** Reservations

**Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.



  • Riyadh, Saudi Arabia Hilton Full time

    A Cluster Category Procurement Supervisor F&B Serve as the local champion for all the Food & Beverage category internally and externally. **What will I be doing?** Cluster Category Procurement Supervisor F&B, Consolidation of spend within the cluster, kingdom and region. Centralize all purchasing processes. Preparing necessary bids and RFP document for the...


  • Riyadh, Saudi Arabia Hilton Full time

    Cluster Credit Supervisor The role aims to be recognized as a trusted advisor to finance team members and other hotel business partners. This role supports the finance lead to retain and train best-in-class finance professionals and assists in developing their finance team. This role ensures a robust control and compliance environment and supports the hotel...


  • Riyadh, Saudi Arabia Hilton Full time

    Cluster Purchasing Supervisor (Engineer) A Purchasing Supervisor will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. **What will I be doing?** As Purchasing Supervisor, you will supervise the purchase of goods and materials required by the hotel in adherence to...


  • Riyadh, Saudi Arabia Hilton Full time

    The role aims to be recognized as a trusted advisor to finance team members and other hotel business partners. This role supports the finance lead to retain and train best-in-class finance professionals and assists in developing their finance team. This role ensures a robust control and compliance environment and supports the hotel / hotels to maximize...


  • Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24094712 **Job Category** Sales & Marketing **Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management - Marriott International is an equal opportunity employer. We believe in hiring a diverse...

  • Head of People

    7 months ago


    Riyadh, Saudi Arabia Nomac Full time

    To act as an HR business partner for the cluster and manage the effective development and implementation of P&C strategies, policies and procedures in order to attract, motivate, and retain high caliber employees and ensure the provision of best-in-class HR services in line with ACWA NOMAC business objectives. **Strategy & Plans**: - Develop P&C strategy...


  • Riyadh, Saudi Arabia Hilton Full time

    A Purchasing Supervisor will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. **What will I be doing?** As Purchasing Supervisor, you will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and...

  • Ebc Executive

    1 week ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23017983 **Job Category** Sales & Marketing **Location** Aloft Riyadh, 2385 Olaya Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role model. Follow all company...

  • Ebc Executive

    4 days ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 22144935 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role model. Follow...


  • Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23198102 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Calculate figures for food inventories, orders, and costs....


  • Riyadh, Saudi Arabia voco Full time

    FINANCIAL RETURNS - Develops and maintains current payroll processing procedures - Performs payroll processing and month end closing of payroll - Ensure overtime claims are supported by proper approval and authorization - Prepares input for payroll run including hours worked, terminations, adjustments, annual, sick and recreation leave - Prepares manual...

  • Call Center Agent

    7 months ago


    Riyadh, Saudi Arabia Allianz Partners Full time

    The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to correspond with Call...


  • Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23160285 **Job Category** Sales & Marketing **Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Designs and produces marketing materials including, but not limited to, advertisements,...