Catering Manager
1 month ago
The Catering Manager - Sales is responsible for driving catering sales, developing new client relationships, and maintaining the accounts. This role involves creating custom event proposals, managing client communications, and ensuring seamless event execution in collaboration with kitchen and service staff.
The Catering Manager will also play a key role in achieving revenue goals and ensuring client satisfaction.
**Key Responsibilities**
- **Sales and Client Relations**:
- Identify and target new business opportunities for catering services, including corporate, private, and social events.
- Maintain and grow existing client accounts through consistent follow-ups and relationship management.
- Conduct sales calls, client presentations, and site visits to secure new catering contracts.
- Develop customized catering proposals based on client needs, budget, and event objectives.
- Negotiate contracts and pricing to ensure profitability while meeting client expectations.
- **Event Planning and Execution**:
- Work closely with clients to understand their catering needs and preferences for food, beverages, and overall service experience.
- Collaborate with kitchen staff to ensure menu offerings align with client expectations and event themes.
- Coordinate with service staff, vendors, and other departments to ensure smooth and successful event execution.
- Attend and oversee catering events as needed to ensure quality and client satisfaction.
- **Sales Strategy and Reporting**:
- Develop and implement sales strategies to achieve catering revenue goals.
- Monitor sales performance metrics and prepare regular sales reports for management review.
- Stay updated on industry trends, competitors, and client preferences to maintain a competitive edge.
- Assist in developing marketing materials, promotional campaigns, and digital strategies to enhance catering sales.
- **Team Collaboration**:
- Work closely with the kitchen, operations, and service teams to ensure seamless coordination for catering events.
- Train and mentor junior staff on sales techniques, customer service, and catering processes.
**Qualifications**
- **Education**:
- Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred.
- **Experience**:
- Minimum 3-5 years of experience in catering sales, event planning, or a related hospitality role.
- Proven track record of achieving sales targets in a catering or food service environment.
- **Skills**:
- Excellent communication and interpersonal skills.
- Strong negotiation and contract management abilities.
- Ability to work under pressure, handle multiple tasks, and meet deadlines.
- Knowledge of catering operations, menu planning, and event logistics.
**Work Environment**
This role requires flexibility with working hours, including nights, weekends, and holidays, depending on the event schedule.
Application Question(s):
- Do you have 3-5 years of experience in catering sales, event planning, or a related hospitality role?
- This role required you to meet targets in a catering or food service environment. Do you have experience of meeting targets before?
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