Client Manager
2 weeks ago
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.
**Your day at NTT DATA**
This role possesses advanced planning skills to coordinates the interaction of a number of company role-players in different geographies during the sales engagement.
The Client Manager displays strategic thinking capabilities, a high level of business acumen and deep knowledge of the latest trends in terms of technology sales methods and approaches.
**What you'll be doing**
**Key Responsibilities**:
- Manages and grows relationships to drive expansion and renewals across all solution areas within assigned regional clients.
- Builds relationships and influences stakeholders.
- Works with and through company's network of offices to deliver an excellent client experience in each relevant market.
- Realizes revenue and margin targets and maximizes sales opportunities through connecting client needs with company offerings and solutions.
- Develops and drives organization strategy with local client managers within assigned regional accounts.
- Uses engagement skills to establish account strategies with key stakeholders (focus of power, focus of receptivity, focus of dissatisfaction).
- Minimizes churn and maximizes retention in assigned accounts.
- Be fully aware of and understand the International Trade Policy.
- Meets or exceeds quota targets through comprehensive account management.
- Grows the profitability, revenues and client satisfaction levels for company’s regional clients’ portfolio.
- Drives passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.
- Generates demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulating how company can add value through services and solutions.
- Approaches the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably.
- Performs vulnerability analysis of company's position in comparison to that of competitors and vendors to ensure the client’s requirement is at the heart of the proposed solution.
- Positively influences and enables financial control, governance and compliance in a region throughout area of specialization to prevent and reduce financial costs.
- Acts as first point of contact for client issues.
**Knowledge and Attributes**:
- Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
- Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor.
- Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
**Academic Qualifications and Certifications**:
- Bachelor's degree or equivalent in business or a sales related field.
- Relevant vendor certifications would be advantageous
**Required Experience**:
- Seasoned experience in a global partner management role.
- Seasoned experience in a sales environment and/or customer service role.
- Seasoned experience in the IT or professional services industry with a focus on business development and/or sales.
- Seasoned experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth.
- Seasoned sales orientation with experience working with clients and business teams to create sales-orientated solutions and services.
- Seasoned experience gained in a similar client manager role.
**Workplace type**:
On-site Working
**About NTT DATA**
**Equal Opportunity Employer
-
Leafy Greens Farm Manager
2 weeks ago
الرياض, Saudi Arabia Farm Manager SA Full time**Riyadh Area - Saudi Arabia**: Our client is looking for a Leafy Greens Farm Manager to join the team. **MINIMUM REQUIREMENTS** - Degree in Agriculture or related discipline (not necessary but valued) - Proven experience in farming, specifically with leafy greens, herbs, or similar crops. - Knowledge of modern and traditional agricultural techniques,...
-
Client Manager
2 weeks ago
الرياض, Saudi Arabia NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Senior Client Manager
2 weeks ago
الرياض, Saudi Arabia NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Client Experience Manager
6 days ago
الرياض, Saudi Arabia Etoile Group Full timeThe Role CHANEL continuously evolves in its search for perfection. In a demanding and constantly evolving context, as a true ambassador of the brand and guarantor of excellence in our CHANEL Fashion boutique, the Client Experience Manager will be responsible for ensuring the ultimate client experience throughout the client journey. The Client Experience...
-
Client Partner Manager
3 weeks ago
الرياض, Saudi Arabia Aleph Holding Full time**Are you ready to join our digital revolution journey?** At Aleph Holding, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower...
-
Client Relationship Management
7 days ago
الرياض, Saudi Arabia Marsh & McLennan Companies, Inc. Full timeClient Relationship Management - Analyst **Company**: Guy Carpenter **Description**: If you are passionate about client relationships and have a proven track record in managing client accounts, we would love to hear from you! **Client Relationship Management - Analyst** **What can you expect?** As a Client Relationship Analyst, you will support the team...
-
Client Executive
2 weeks ago
الرياض, Saudi Arabia Marsh & McLennan Companies, Inc. Full timeClient Executive **Company**: Marsh **Description**: **Client Executive** **What can you expect?** As a Client Executive, you will serve as the first point of contact for day-to-day communication with numerous and complex accounts, up on correspondences, and manage/maintain communications. - Develop and communicate an understanding of client businesses...
-
Client Relationship Management
7 days ago
الرياض, Saudi Arabia Marsh McLennan Full timeClient Relationship Management - Analyst **Company**: Marsh **Description**: Serves as the first point of contact for day-to-day communications with designated low-risk accounts, follows up on correspondences and works to strengthen and grow account relationships. Develops an understanding of client businesses by conducting account research, research on...
-
Managing Consultant, Advisors Client Services
2 weeks ago
الرياض, Saudi Arabia Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Consultant, Client Success
1 week ago
الرياض, Saudi Arabia Visa Full time**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
-
Client Lead
2 weeks ago
الرياض, Saudi Arabia Talent Pal Full timeAssembly is made of the ingredients of the modern agency, bringing together data, talent, and technology to deliver a connected set of solutions for media + more to the best brands on the planet. We’re home to more than 1,800 of the industry’s top talent across 25+ offices, who bring unmatched global omnichannel media expertise + data, technology, and...
-
Client Relationship Manager
7 days ago
الرياض, Saudi Arabia Mercer Full time**What can you expect**: The role is to act as focal point for a large book of business in both the Cyber and Credit Specialties areas, bringing together the different areas of Marsh to deliver superior service and advice to the client from a technical standpoint and also growing the portfolio. Embedded within a team of colleagues and in a collaborative...
-
الرياض, Saudi Arabia BlackRock Investments Full time**Associate - Relationship Manager (Client Experience)**: **Location**: **Riyadh, Riyadh Region** Team: **Client Service** Job Requisition #**:R246888** Date posted**:Jan. 15, 2025
-
Client Partner
3 weeks ago
الرياض, Saudi Arabia Aleph Holding Full time**Are you ready to join our digital revolution journey?** **Aleph** represents the world’s leading platforms in 130+ markets, across new and existing geographies, enabling platforms like Tiktok, Amazon, Google, and nearly 55 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities....
-
الرياض, Saudi Arabia Mastercard, Inc. Full timeSenior Managing Consultant, Advisors Client Services **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...
-
الرياض, Saudi Arabia Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Client Partner
2 weeks ago
الرياض, Saudi Arabia Qureos Inc Full time**Client Partner - Endava**: Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...
-
Client Services Assistant
2 weeks ago
الرياض, Saudi Arabia Pinsent Masons Full time**Client Services Assistant **Riyadh, Kingdom of Saudi Arabia **Role Overview** Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll...
-
Creative Client Solutions Coordinator
2 weeks ago
الرياض, Saudi Arabia Qureos Inc Full time**Role Overview**: As a Client Solutions Coordinator, you will join our team to enhance client engagement through creative content. You will be the creative liaison for our clients, responsible for developing engaging content and visuals that meet their needs and project objectives. You will use Microsoft Office, Photoshop, and other CAD tools to produce...
-
Associate Director Client Success
3 weeks ago
الرياض, Saudi Arabia Marsh & McLennan Companies, Inc. Full timeAssociate Director Client Success **Company**: Mercer **Description**: **Associate Director Client Experience - Saudi National** **Location**:Saudi Arabia (Mercer Office) **Company**: Mercer **Industry**: Human Capital Consulting **About the Role**: Mercer is seeking a dynamic **Associate Director Client Experience** to lead and manage client engagements...
