Technology Support Analyst

5 days ago


الرياض, Saudi Arabia JPMorgan Chase Full time

Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.

**Job responsibilities**
- Assist in the improvement of operational stability and availability through participation in problem management
- Assist in monitoring production environments for anomalies and address issues using standard observability tools
- Identify and document basic issues and potential solutions for business and technology stakeholders

**Required qualifications, capabilities, and skills**
- 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services

**Preferred qualifications, capabilities, and skills**
- Exposure to one or more general-purpose programming languages or automation scripting
- Exposure to Information Technology Infrastructure Library (ITIL) framework

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


  • IT Support Analyst

    1 week ago


    الرياض, Saudi Arabia Mozn Full time

    **Job Summary** Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI...


  • الرياض, Saudi Arabia Mozn Full time

    **Job Summary** Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI...

  • SOC Analyst Level 1

    3 days ago


    الرياض, Saudi Arabia CCDS Full time

    CCDS is a leading provider of Information Technology and Services. We are currently seeking a Saudi SOC Analyst Level 1 to join our team. As a SOC Analyst Level 1, you will be responsible for monitoring and analyzing security events and alerts, assisting in incident response activities, and providing support to the SOC team. This is an excellent opportunity...


  • الرياض, Saudi Arabia Nets-international Communication Full time

    Job Requirements Key Responsibilities - Monitor network systems and respond to alerts and events. - Troubleshoot and resolve incidents according to SLAs. - Document and track issues using ticketing systems. - Collaborate with cross-functional teams to resolve complex problems. - Conduct root cause analysis and implement corrective actions. - Provide...

  • Business Analyst

    2 weeks ago


    الرياض, Saudi Arabia Master-Works Full time

    Master-Works is seeking a skilled and motivated Business Analyst to join our talented team. In this role, you will act as a bridge between our clients and the technical teams, helping to identify business needs, gather requirements, and develop solutions that drive positive business outcomes. Your analytical skills will play a crucial role in enhancing our...


  • الرياض, Saudi Arabia Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • System Analyst

    4 weeks ago


    الرياض, Saudi Arabia Arabic Computer Systems Full time

    ACS is seeking a skilled software analyst to join our team. As a software analyst, you will be responsible for analyzing, designing, and improving software solutions that meet business and customer needs.. **Requirements**: Gather and analyze business and technical requirements for software development projects. Work closely with stakeholders to understand...

  • Business Analyst

    3 weeks ago


    الرياض, Saudi Arabia Fama Technologies Pvt Ltd Full time

    **Role: BA - Business Analyst** Business analysts are the drivers of our continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced business analyst to help guide our organization to the...

  • Business Analyst

    2 weeks ago


    الرياض, Saudi Arabia ADAA' أداء Full time

    **Job Summary** The Business Analyst will oversee and drive the gathering of detailed requirements for projects, system enhancements, and change requests, particularly focusing on SAP systems and other related technologies. This role ensures alignment with our financial client’s strategic goals by analyzing business operations, drafting key performance...


  • الرياض, Saudi Arabia The Cigna Group Full time

    **Job Title**: Technical Analyst (Production Support & QA) **Location**: Riyadh **Reports to**: CIO - KSA **Job Summary**: **Key Responsibilities**: **Production Support Management**: - Act as the primary point of contact for production incidents, ensuring prompt investigation and resolution. - Monitor and maintain system performance, addressing issues...

  • Business Analyst

    2 weeks ago


    الرياض, Saudi Arabia Master-Works Full time

    Master-Works is looking for a dedicated and detail-oriented Business Analyst to join our dynamic team. In this role, you will be the key liaison between stakeholders and project teams, responsible for gathering and analyzing requirements to ensure the successful delivery of projects. Your insights will help shape business strategies and improve processes...


  • الرياض, Saudi Arabia Mastercard, Inc. Full time

    Sales Analyst, Customer Solutions Center, & Technology Account Management Intern, Summer 2025 - Riyadh, Saudi Arabia **Our Purpose** Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of...


  • الرياض, Saudi Arabia Obrela Full time

    **Job Purpose** Contributes to the execution of the 24x7 security event management procedures in SOC and assists to the development of new use cases and content to improve threat detection and incident response for OBRELA MDR Clients. **Accountabilities** - Real-Time Event & Log monitoring and analysis using leading SIEM Technologies. - Escalation to Level...


  • الرياض, Saudi Arabia Nets-international Communication Full time

    For L1 Engineers, the focus is on providing initial triage and resolution of incidents. L2 Engineers are expected to handle more advanced troubleshooting and escalate complex issues to L3 Engineers. L3 Engineers should possess deep technical expertise and experience in resolving complex network problems and leading root cause analysis efforts. Certifications...


  • الرياض, Saudi Arabia Mastercard Full time

    Our Purpose - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation,...


  • الرياض, Saudi Arabia Flow Financial & Technology - Flow Talent Full time

    The Role **Company Overview**: Flow Talent is working with a leading technology company who are recruiting a Technology Strategy Manager to be based in Riyadh. **Key aspects of the role include**: - Translate and align the company strategy into transformation initiatives and develop a strategic plan to achieve objectives. - Build and maintain good working...


  • الرياض, Saudi Arabia JPMorgan Chase Full time

    This role provides a great opportunity to work with all levels of senior management providing general support of day to day business functions. As a Business Support Management Analyst within Business Management team, you will work with a wide range of front office lines of business and support functions to ensure the smooth day-to-day running of the office...

  • Planning Analyst

    2 weeks ago


    الرياض, Saudi Arabia Unipart Logistics Full time

    **_Planning Analyst_** **Riyadh, KSA** **_ Competitive salary and benefits package_** **About the Job** Unipart Logistics is proud to support Saudi Arabia’s Vision for 2030, supporting growth in logistics and technology, providing opportunities for development and improvement. We would like you to join us as a Planning Analyst supporting the planning...


  • الرياض, Saudi Arabia CodeNinja Full time

    About the Role We are looking for a detail-oriented and proactive Digital & Technology Support Technician to provide comprehensive IT and digital support services. In this role, you will be responsible for managing service desk operations, offering end-user support, and ensuring the smooth operation of smart office technologies. You will collaborate with a...

  • Data Analyst

    3 weeks ago


    الرياض, Saudi Arabia P2H Arabia Full time

    **Who we are**: P2H Inc. is a global software development and consulting company focused on complex, high-load, scalable web solutions for Enterprise and Government clients. Founded in 2006, P2H Inc. rapidly expanded globally. We have branches in the USA, Poland, Portugal, Ukraine, Saudi Arabia, and Nepal, providing extensive expertise and services across...