Business Operations Specialist

2 days ago

Riyadh, Saudi Arabia IBM Full time

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

**Your Role and Responsibilities**
This role responsible for aspects of operations management and support - which can include facilitating elements of business unit or function management review processes and systems; operational support for overall financial performance; revenue / profit performance analysis; account growth and erosion analysis; cost and expense budget management / analysis; working with the business to analyze and optimize operations for peak performance; and analysis of key initiatives and gaps. Additional responsibilities can include development and management of business processes including quality assurance, business controls and procedures; client satisfaction deployment and ratings; plan administration; and outreach to geographies and global counterparts to advance standard processes and deliverables. Employees in this role can be evaluated in a variety of ways - via measures such as client satisfaction, process performance and satisfactory audits.

**Required Technical and Professional Expertise**

**Skills**:Environment:
Business unit, country, or international professional mastery related to operations, strategies, and objectives in leading edge or critical situations.

Communication/Negotiation:
Teamwork at highest levels. Plan and conduct complex negotiations reaching lasting agreements and commitments.

Problem Solving:
Anticipate, create and define innovative and visionary concepts in strategic environment.

Contribution/Leadership:
Develops and implements product, market, business, or technology strategies with executive review. Has vision of overall strategies. Contributes to policy making. Recognized as an expert and leader by members of a field, related functions, and multi -country organizations. Leads business unit, country, or international teams, conducts special projects, or manages functions or strategic departments.

Impact on Business/Scope:
Accountable for business unit, major country, or international projects or programs. Responsible for committing multiple resources and achieving customer satisfaction, cost, expense, revenue and other business measurements of critical importance. Responsible for quality output/value add for highly visible products, services and future business development.

**Preferred Technical and Professional Expertise**

**Skills**:Environment:
Business unit, country, or international professional mastery related to operations, strategies, and objectives in leading edge or critical situations.

Communication/Negotiation:
Teamwork at highest levels. Plan and conduct complex negotiations reaching lasting agreements and commitments.

Problem Solving:
Anticipate, create and define innovative and visionary concepts in strategic environment.

Contribution/Leadership:
Develops and implements product, market, business, or technology strategies with executive review. Has vision of overall strategies. Contributes to policy making. Recognized as an expert and leader by members of a field, related functions, and multi -country organizations. Leads business unit, country, or international teams, conducts special projects, or manages functions or strategic departments.

Impact on Business/Scope:
Accountable for business unit, major country, or international projects or programs. Responsible for committing multiple resources and achieving customer satisfaction, cost, expense, revenue and other business measurements of critical importance. Responsible for quality output/value add for highly visible products, services and future business development.

**About Business Unit**

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a

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