Customer Service Agent
6 months ago
**Job Description and Responsibilities**:
- ** Inbound Customer Support**:
- Handle incoming calls from customers professionally and courteously.
- Assist customers with product or service-related inquiries, concerns, and issues.
- Provide accurate information and solutions to resolve customer problems.
- ** Problem Resolution**:
- Identify and analyze customer issues, ensuring timely and effective resolution.
- Collaborate with relevant departments to address complex problems and escalate issues when necessary.
- ** Communication**:
- Communicate with empathy, patience, and clarity to build positive customer relationships.
- Keep customers informed about the status of their inquiries and resolutions.
- ** Documentation**:
- Accurately document customer interactions and details in the customer relationship management (CRM) system.
- Maintain organized records of customer communications for future reference.
- ** Product/Service Knowledge**:
- Develop a comprehensive understanding of [Company Name]'s products and services to better assist customers.
- Stay informed about updates, changes, and promotions to provide relevant information to customers.
**Qualifications**:
- High school diploma or equivalent.
- Previous experience in customer service or a call center is advantageous.
- Excellent English verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficient computer skills
-
Guest Service Agent
7 months ago
Jeddah, Saudi Arabia Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Reservations Agent
7 months ago
Jeddah, Saudi Arabia Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Call Center Agent
7 months ago
Jeddah, Saudi Arabia AlBorg Diagnostics Full timeAl Borg Diagnostics, a leading provider of diagnostic health services, is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for answering incoming calls and providing exceptional customer service to our clients. At Al Borg Diagnostics, we value the importance of reliable and efficient...
-
Call Center Agent
7 months ago
Jeddah, Saudi Arabia Talent Pal Full timeAl Borg Diagnostics, a leading provider of diagnostic health services, is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for answering incoming calls and providing exceptional customer service to our clients. At Al Borg Diagnostics, we value the importance of reliable and efficient...
-
Call Center Customer Service Representative
6 months ago
Jeddah, Saudi Arabia Talent Pal Full timeJob Description - Manage inbound and outbound calls in a timely manner. - Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness. - Explain all the essential details of the organization's products and services to captivate the customer's attention. - Contribute to the company's growth by improving the...
-
Senior Airport Services Agent
5 months ago
Jeddah, Saudi Arabia Qatar Airways Full timeAbout the Role An exciting opportunity to join the Qatar Airways Outstations Team. To support our operations in Jeddah, Kingdom of Saudi Arabia. we are currently recruiting for the role of Senior Airport Services Agent in Ground Services. The successful applicant will be responsible for providing quality service to passengers in respect to check-in,...
-
Sales Agent
7 months ago
Jeddah, Saudi Arabia Mega Food Full timeWe are seeking a highly motivated and experienced Sales Agent with a background in the construction industry to join our dynamic team. As a Sales Agent, you will play a crucial role in driving sales growth, building relationships with clients, and promoting our construction products and services. Your industry knowledge and sales expertise will be essential...
-
Customer Service Agent
5 months ago
Jeddah, Saudi Arabia سري Full timeHealth care medical services is lunching a new job vacancy: **Requirements**: - Excellent English speakers. - IFCE Certificate. - At least 1 year of experience in the same field. - Able to work in a team Work Location: Jeddah - Saudi Arabia نوع الوظيفة: دوام كامل الراتب: ﷼6,000.00 لكل شهر القدرة على...
-
Call Center Agent
7 months ago
Jeddah, Saudi Arabia Talent Pal Full timeAl Borg Diagnostics, a leading provider of diagnostic health services, is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for answering incoming calls and providing exceptional customer service to our clients. At Al Borg Diagnostics, we value the importance of reliable and efficient...
-
Customer Service Specialist
5 months ago
Jeddah, Saudi Arabia Sandoz Saudi Ltd Full timeSandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines. Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture...
-
Fresh Customer Care Agent 2 Months Project
5 months ago
Jeddah, Saudi Arabia Salla Full timeA Customer Care Agent will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems our customer accounts might face accurately and efficiently as project for 2 months. The best CSAs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and...
-
Community Agent
5 months ago
Jeddah, Saudi Arabia Andalusia Group For Medical Services Full timeA community agent is responsible for: account management public events b2b contracts engaging face-to-face with service users to identify specific needs and appropriate interventions. Ability to commute/relocate: - Jeddah: Reliably commute or planning to relocate before starting work (required) Application Question(s): - what is your...
-
Reservations Agent
5 months ago
Jeddah, Saudi Arabia M Hotel Makkah by Millennium Full timeAs a Reservations Agent at Millennium Place Makkah, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. **Key Job Responsibilities**: - Provide information about room...
-
Swiss Service Agent
5 months ago
Jeddah, Saudi Arabia Swissôtel Makkah Full timeCompany Description “A passion for perfection” Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career...
-
Head of Customer Experience and Digital Services
5 months ago
Jeddah, Saudi Arabia DP World Full time**KEY ACCOUNTABILITIES** Customer Experience - Develop and manage the overall strategy of the Customer Service, digital service function of the company and its alignment to the overall business strategies. - Manages the effective achievement of departmental accountabilities through the achievement of its targets and objectives as per its alignment to the...
-
Reservations Agent
5 months ago
Jeddah, Saudi Arabia Habitat hotel All Suites Full time**Reservations Agent** **Job Summary** **Duties and Responsibilities** - Answer phones and assist customers in making, altering, or canceling reservations - Ensuring guests’ satisfaction by responding to any concerns they may have during their stay - Advise customers regarding ongoing promotions or available upgrades that may enhance their experience -...
-
Reception Agent
5 months ago
Jeddah, Saudi Arabia IBIS Full timeCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Reception Agent
5 months ago
Jeddah, Saudi Arabia IBIS Full time**Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Supervisor Airport Services
5 months ago
Jeddah, Saudi Arabia The Emirates Group Full timeJob Purpose: Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various...
-
Mea Customs Operations Leader
5 months ago
Jeddah, Saudi Arabia Renewable Energy Grid Solutions Full time**Job Description Summary**: The Regional Customs Leader will work with the Customs and Compliance team to secure the efficiency, competence and compliance of the import and export activities for Grid Solutions within the MEA region and secures the collaboration and integration of the operations with individual country operations within the Region such as...