Field Technical Consultant

2 weeks ago


Jeddah, Saudi Arabia Hewlett Packard Enterprise Full time

Field Technical Consultant

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

**_
Job Family Definition:_**

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

**_ Management Level Definition:_**

**_ Responsibilities: _**
- Responsible for delivery of assigned tasks within the delivery cycle of a project. Understands a number of the company's technologies in order to provide technical systems management support or deliver part of a detailed technical design which meets customer requirements. Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments.
- Works under supervision of technical lead and with customer nominated representatives to accomplish assigned tasks.
- Acts professionally with the company customers.
- Participates as part of a team and maintains good relationships with team members and customers.
- Understands the company's strategy.
- Participates in chosen technical community or profession, and regularly attends profession or community of interest events.

**_ Education and Experience Required: _**
- 1 - 3 years of technical experience and an Associate of Arts/Science or equivalent degree (two year college program) in computer science or related area of study; without a degree, one additional year of relevant technical experience (2-4 years in total).

**Join us and make your mark**

**We offer**:

- A competitive Tax free salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element

Want to know more about it? Then let’s stay connected

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office

HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

**_ Knowledge and Skills: _**
- Has sufficient technical knowledge to assist with the completion of specific deliverables. and experience in Cray XC40 support.
- Able to communicate concepts with team and to peers.
- Able to produce basic documentation to required standards.
- Demonstrates understanding of assigned discipline or technical area.
- Demonstrate technical knowledge.
- At least 1 year experience in Supporting R&D and Educational Institutes and

**Job**:
Services
**Job Level**:
Entry

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.



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