Administrator - Field Services

3 weeks ago


Jeddah, Saudi Arabia Microland Full time

Additional details

**Level**
- P2**Requirement location**
- Saudi Arabia - Jeddah**Number of Position**
- 1**Employment type**
- ML**Cluster/Group**
- Microland Delivery**Business Unit**
- EMEA**Department**
- Field Services - Tech Ops**Job Description**:
Required Skill
Technology - Hardware and Networking|Installation, configuration, maintainance & repair
Technology - Windows & MAC Support|OS administration
Technology - Exchange and Mobility Clients|Installation & configuration
Technology - Audio, Video support|Installation & configuration
Technology - End Point Security|Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies
Process - IT Operations Management|Vendor Management
Behavioral - Aptitude|Communication
Details

**Responsibilities**:
Field Services support Engineers 20 primary responsibility is to provide support to an organization 20s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries

1. To support daily technical support activities for computers & all other end point devices
2. Update the support ticket with the progress
3. To set up and test desktop computer peripherals
4. To perform the system changes adhered to organizational policies
5. Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance
6. Maintain technical documentation in association with other functional departments

Technical Skills
Hardware and Networking:
1. Hardware Knowledge on multiple vendor end point products to troubleshoot & isolating hardware issues
2. Ability to install drivers and configure
3. Ability to provide physical support for mounting of DC HW, basic connectivity establishment
4. Ability to Install remote tools like Putty to establish connectivity between two devices
5. Ability to replace allowed HW components (such as HDD, memory)
6. Ability to work with various assessment tools to identify the different hardware models available
7. Ability to test the compatibility of Image with the various hardware models available, where needed

Windows Operating System:
2. Maintain Windows Desktop, VDI, laptop and thin client builds & deploy images on multiple desktops independently
3. Install, configure, and manage end point servers; help troubleshoot server issues on escalated client issues
4. Working knowledge on AD Users & Group administration, FSMO Roles, Site and Subnets
5. Technical understanding of FRS Configuration / Troubleshooting
6. Global Catalog Server, AD Group Policy
7. Technical understanding of AD tools and resource kit tools, Software, service pack installation
8. Install, configure, and manage multiple Client OS; Help troubleshoot client OS issues; Knowledge on various OS servicing tools like DISM, Sysprep etc.

Exchange and Mobility Clients:
2. Ability to configure multiple mailboxes
3. Ability configures rules and calendars, configure extended calendars
4. Ability to customize (such as signature, meeting)

Printer management:
1. Ability to tr



  • Jeddah, Makkah Province, Saudi Arabia Saudi Air Navigation Services Full time

    We are looking for a highly skilled Senior Network Systems Administrator to join our team at Saudi Air Navigation Services. As a senior administrator, you will be responsible for designing, implementing, and maintaining the organization's SANS network infrastructure.About the RoleYou will work closely with the IT team to ensure the reliability, security, and...


  • Jeddah, Makkah Province, Saudi Arabia Schneider Electric Gruppe Full time

    Job DescriptionSchneider Electric Gruppe is seeking a skilled Field Service Specialist to join our team. As a Field Service Specialist, you will play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and...


  • Jeddah, Makkah Province, Saudi Arabia Otis Worldwide Corp Full time

    Job Summary:We are seeking a highly skilled Field Service Technician to join our team in Saudi Arabia. The successful candidate will be responsible for providing expert technical support to customers, ensuring the efficient operation of our equipment and delivering exceptional customer service.Key Responsibilities:Provide technical support and guidance to...

  • HR Manager

    2 weeks ago


    Jeddah, Saudi Arabia Field Solutions Company Full time

    **Job Purpose** The HR & Admin Manager is responsible for developing and directing the Human Resources functions, including manpower planning & recruitment, leadership development, training & development, performance & compensation, succession planning, personnel affairs as well as developing and reinforcing organizational capabilities. - Ensure the...


  • Jeddah, Saudi Arabia BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...


  • Jeddah, Makkah Province, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    About this Opportunity:Saudi Petroleum Services Polytechnic is seeking a highly motivated Supply Chain Administrator to manage the day-to-day operations of our Distribution Centre (DC). This role involves overseeing the receipt and dispatch of products, ensuring accurate inventory records, and maintaining high customer service levels.Responsibilities:Manage...


  • Jeddah, Saudi Arabia Microland Full time

    Additional details **Level** - P1**Requirement location** - Saudi Arabia - Jeddah**Number of Position** - 1**Employment type** - ML**Cluster/Group** - Microland Delivery**Business Unit** - EMEA**Department** - Field Services - Tech Ops**Job Description**: Required Skill Technology - Hardware and Networking|Installation, configuration, maintainance &...


  • Jeddah, Saudi Arabia Leica Biosystems Full time

    Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our...


  • Jeddah, Saudi Arabia Rawaj - Human Capital Management Full time

    Leverage your abilities and join the dynamic team of a leading Saudi Group operating across 14 sectors specializing in heavy machinery, industrial manufacturing, energy & utilities, financial services, transport, and hospitality. **Job Context**:The service Engineer is responsible for carrying out accurate repairs in the allotted time frame, and diagnosing...


  • Jeddah, Makkah Province, Saudi Arabia Perfect Presentation (2P) Full time

    Join to apply for the Database Administrator role at 2P Perfect PresentationWe are seeking an experienced Database Administrator (DBA) to manage and maintain our database systems according to required specifications. The ideal candidate will possess a strong technical background and will be responsible for ensuring the performance, security, and availability...

  • Customer Service

    7 days ago


    Jeddah, Saudi Arabia Rahal National Co. For Services Ltd. Full time

    Customer service representative job description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Requires a high school diploma or...


  • Jeddah, Saudi Arabia Alfa Laval Full time

    Service Operations Department is looking for a Field Service Engineer to be located in Jeddah KSA. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets. The position will be responsible for the Preventive maintenance, repair, fault...


  • Jeddah, Saudi Arabia Thermo Fisher Scientific Full time

    When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $35 billion and the largest investment in R&D in the industry, we give our people the...


  • Jeddah, Makkah Province, Saudi Arabia AZAD PROPERTIES Full time

    We are seeking an experienced IT Specialist to support the efficient operation and security of our IT systems.About the RoleThe ideal candidate will have a strong background in IT system administration and network security.The successful candidate will be responsible for troubleshooting hardware and software issues, providing timely resolutions to all...


  • Jeddah, Makkah Province, Saudi Arabia al futtaim group Full time

    Hold a bachelor's degree in business administration or a related field.Excellent organizational skills and time management ability.Ability to communicate effectively with various parties inside and outside the organization.Computer skills and modern technology.The ability to handle confidential information with complete confidentiality.Ability to work under...


  • Jeddah, Makkah Province, Saudi Arabia Bupa Arabia Full time

    Education: Bachelor's degree in business administration, marketing, or related field.Leadership ss: The ability to lead work teams and motivate them to achieve goals.Communication: Excellent verbal and written communication ss.Strategic Thinking: The ability to develop and implement strategies to enhance a culture of service.Relationship Management: Ability...


  • Jeddah, Saudi Arabia BAE Systems Full time

    **Typhoon GSS Systems Administrator** - 00095521 **Ground Support Systems (GSS) Administrator** **Competitive Salary** **Location: Taif** **JOB PURPOSE** BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide...


  • Jeddah, Saudi Arabia Aggreko, LLC Full time

    We’re the global leader in providing energy solutions that help business grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities and towards sustainable future for the world. We're looking for an Office Administrator (Saudi National) for Jeddah, Saudi Arabia to support the service...


  • Jeddah, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Responsible for managing, overseeing, and directing the functions under the Support Services to ensure effective implementation of organizational policies and procedures and the optimal utilization of the Hospital resources. **Essential Responsibilities and Duties**: 1. Audits, monitors and approves the Support Services departments operating and capital...


  • Jeddah, Saudi Arabia Islamic Development Bank Full time

    Job Purpose Perform verification of all payments related to staff, contractors and vendors, including consultants, to ensure correctness and compliance with the internal financial controls and Bank rules. Provide expert level technical and professional inputs and advice in developing, enhancing and implementing internal controls, policies and procedures...