Boutique Manager

2 weeks ago

Riyadh, Saudi Arabia Montblanc Full time

Reference Code: 94247**Boutique Manager - Montblanc**:

- Riyadh, 01, SA- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

**MONTBLANC**

Job title: Boutique Manager.

Location: Riyadh, KSA

**Main Purpose**:
The boutique manager is responsible to develop and maximise the performance of the boutique throughou achievement of sales, profit and strategic objectives.

**Key Responsibility**:

- Sales_
- Maximise turnover and profitability development of the boutique.
- Sales generated inside the boutique.
- Sales generated outside the boutique (presentations made in places and to VIP clients).
- Discounts management: Control pf discount and general ex[enses in the boutique.
- Performance analysis, KPI development and SWOT analysis of the boutique.
- Customer focus & services_
- Direct contact with Royals and Collecters.
- Implementation of customer relationship programs with boutique teams.
- Improvement of database registration (quantity and quality).
- Professional Customer Service/ After Sales Service execution in boutique.
- Team Management and Leadership_
- Set KPIs and Target for team
- Personal development and talent management
- Motivation of the team
- Monitoring and appraisal of the team
- Integration and training of new sales associates in the team
- Support retail director in recruitment process of new team members.

Operations and administration
- Main contact for all requests related to the boutique.
- Strict adherenece to Richemont & Montblanc specific Retail Procedures.
- Optimising stock management in boutiques (replenishment, rotation, inventory).
- Proper execution and timely delivery of boutique reports.
- Proper maintenance in the boutique.
- Implementation of security concept.
- Execution of promotion and incentives on boutique level.

**The Boutique Manager Ensures**:
With Retail Directors
- Definition of objectives for the boutique.
- Definition, support and realizations of marketing activities (commercial).
- Develop a merchandising concept.

In Coordination with Visibility Manager
- Excellence at POS as any time and control of quality of displays.
- Adhesion to appropriate dosplay and product guidlines at all times.

In Coordination with Sales Trainer
- Coaching of the boutique teams.
- Monitor self-learning progress of team.

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