Front Desk Officer
2 months ago
**Front Desk officer - (Saudi Nationals Only)**
**Location: Riyadh / Jeddah**
**Responsibilities**:
- **Customer** **Reception**: Greet visitors and clients warmly and direct them to their desired location within the facility.
- **Providing** **Information**: Offer basic information about the products or services provided and answer any inquiries clients may have.
- **Directing** **Phone** **Calls**: Route incoming calls to the appropriate departments within the facility and handle simple inquiries over the phone.
- **Handling** **Complaints**: Address complaints professionally, striving to resolve them promptly or directing them to the appropriate person.
- **Scheduling** **Appointments**: Organize the schedule for pre-booked appointments to ensure there are no overlaps.
- **Problem**-**Solving**: Work to resolve any issues clients may face related to the services or products offered.
- **Offering** **Additional** **Assistance**: Provide extra help to clients by guiding them around the facility or advising on product choices.
**Maintaining a Positive Work** **Environment**: Contribute to a positive work environment by interacting politely and professionally with clients and colleagues
**Qualifications**
- A bachelor's degree is preferred but not mandatory.
- Saudi Nationality only
- Marital Status: Single
- Dedicated and passionate about assisting customers and answering their questions.
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment.
- Polished and professional demeanor
**Benefits**:
- Competitive salaries, benefits, and incentives
- Comprehensive health coverage
- Exceptional work environment
- Specialized training
- Career growth opportunities
- Opportunities on a global level
- Paid annual leave
**Job Types**: Full-time, Permanent
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