Service Desk Analyst

Riyadh, Saudi Arabia - Tech Hiring - 3122634 **Job Description**: **Job summary**: - Responsibilities:_ - Manage and monitor problem ticket trends. - Maintain and monitor incident records within the tracking system and provide assistance in their resolution when reviewing incident records. - Provide notifications to responsible managers/account managers of...

**Job Summary**: **Key Responsibilities**: **Service Desk Management**: Lead and manage the service desk team, ensuring efficient handling of incidents, service requests, and escalations. Oversee the day-to-day operations of the service desk, including ticket management, resource allocation, and performance monitoring. Implement and enforce ITIL best...

**About Nintex**: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their...

IT Service Desk Engineer The job role is responsible for supporting the employees with all IT-related technical support issues to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. He/she must be knowledgeable in a broad, constantly evolving assortment of...

The Role **Requirements**: Minimum Job Specific Skills/Qualifications Required for Support Desk Support Staff: - Saudi National (Female employee preferred) - 3+ years of experience with large service desk operations - 3+ years of experience with ITIL compliance and practices - 3+ years of experience providing service delivery for service desk operations. -...

Overview: Abacus Technology is seeking a Help Desk Technician to provide technical support for the U.S. military in the Kingdom of Saudi Arabia (KSA). This is a full-time OCONUS position. **Responsibilities**: - Create trouble tickets in the appropriate incident and request system (e.g., on the specified designated classified network) to include the...

**Responsibilities**: - Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction. - Oversee in-house inventory management and stock count to maintain adequate supplies. - Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work. - Coordinate repairs and maintenance tasks promptly to...

**Job Summary** Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI...

**Front Desk officer - (Saudi Nationals Only)** **Location: Riyadh / Jeddah** **Responsibilities**: - **Customer** **Reception**: Greet visitors and clients warmly and direct them to their desired location within the facility. - **Providing** **Information**: Offer basic information about the products or services provided and answer any inquiries clients...

It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together,...

Job Description**:Risk Management Analyst** Reporting to: Risk Management Director **Job Overview** In today's rapidly evolving business landscape, identifying, assessing, and mitigating potential risks is paramount to ensuring an organization's long-term success and stability. A Risk Management Analyst plays a pivotal role in safeguarding out client’s...

About the Role: An exciting opportunity to join the Qatar Airways Outstations Team to support our operations in Riyadh, Kingdom of Saudi Arabia. we are currently recruiting for the role of Senior Airport Services Agent in Ground Services. The successful applicant will be responsible for providing quality service to passengers in respect to check-in,...

**Main duties and responsibilities**: - Provide technical support to onsite and remote users. - Manage / monitor IT Service Desk Incidents via call management system. - Prioritise and allocate within IT Support teams all requests. - Identify ways to improve the quality of the service provided and / or the efficiency of the processes within the IT Service...

**Company Description** Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth** The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but...

Equities Operations Analyst (Saudi Arabia brokerage) Citigroup Saudi Arabia (CSA) is located in the city of Riyadh and licensed by the Capital Market Authority. CSA is offering an exciting opportunity to kick start your financial career. We are looking for an enthusiastic and energetic team player, with strong work ethics to join Markets Operations Citi...

Every day, thousands of patients worldwide suffer harm from preventable care delivery errors. RLDatix is committed to changing this reality. Our mission is to enhance healthcare by creating a world where patients consistently receive the best and safest care possible. Trusted by numerous clients globally, our integrated healthcare operations platform...

JLL supports the Whole You, personally and professionally. About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. We’re a Fortune 500 company. We work across 80 countries, in 280...

**ob description** Are you passionate about cybersecurity and eager to gain hands-on experience in a dynamic Security Operations Center (SOC) environment? We have an exciting opportunity for a _**SOC Analyst Intern**_ to join our team and learn from some of the industry's top security professionals. **Company Description**: **IT Butler e Services** is a...

**Who we are**: P2H Inc. is a global software development and consulting company focused on complex, high-load, scalable web solutions for Enterprise and Government clients. Founded in 2006, P2H Inc. rapidly expanded globally. We have branches in the USA, Poland, Portugal, Ukraine, Saudi Arabia, and Nepal, providing extensive expertise and services across...

Supply Chain Analyst **Location**:Riyadh, SA, 3734**Date Posted**:13 Aug 2024**Contract type**: **Accountabilities** - Should be able to perform Spend Analysis and Prepare Baseline for Cost Saving - To, Perform Gap Analysis and suggest management to take action to fill the gap in work flow in order to have better performance / productivity than the existing...