Service Desk Analyst

**Job Summary**: **Key Responsibilities**: **Service Desk Management**: Lead and manage the service desk team, ensuring efficient handling of incidents, service requests, and escalations. Oversee the day-to-day operations of the service desk, including ticket management, resource allocation, and performance monitoring. Implement and enforce ITIL best...

**About Nintex**: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their...

IT Service Desk Engineer The job role is responsible for supporting the employees with all IT-related technical support issues to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. He/she must be knowledgeable in a broad, constantly evolving assortment of...

The Role **Requirements**: Minimum Job Specific Skills/Qualifications Required for Support Desk Support Staff: - Saudi National (Female employee preferred) - 3+ years of experience with large service desk operations - 3+ years of experience with ITIL compliance and practices - 3+ years of experience providing service delivery for service desk operations. -...

**Company Description** Al Foadia Company Ltd. specializes in facility management, offering a diverse range of services to enhance and maintain your environment. With a commitment to quality, we provide: - General Building Maintenance - Janitorial Services - Hospitality Services - Washroom & Hygiene Services - Gardening & Landscaping Services - Pest...

**Front Desk officer - (Saudi Nationals Only)** **Location: Riyadh / Jeddah** **Responsibilities**: - **Customer** **Reception**: Greet visitors and clients warmly and direct them to their desired location within the facility. - **Providing** **Information**: Offer basic information about the products or services provided and answer any inquiries clients...

**Job Summary** Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI...

It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together,...

**Company Description** Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth** The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but...

About the Role: An exciting opportunity to join the Qatar Airways Outstations Team to support our operations in Riyadh, Kingdom of Saudi Arabia. we are currently recruiting for the role of Senior Airport Services Agent in Ground Services. The successful applicant will be responsible for providing quality service to passengers in respect to check-in,...

**Main duties and responsibilities**: - Provide technical support to onsite and remote users. - Manage / monitor IT Service Desk Incidents via call management system. - Prioritise and allocate within IT Support teams all requests. - Identify ways to improve the quality of the service provided and / or the efficiency of the processes within the IT Service...

Equities Operations Analyst (Saudi Arabia brokerage) Citigroup Saudi Arabia (CSA) is located in the city of Riyadh and licensed by the Capital Market Authority. CSA is offering an exciting opportunity to kick start your financial career. We are looking for an enthusiastic and energetic team player, with strong work ethics to join Markets Operations Citi...

JLL supports the Whole You, personally and professionally. About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. We’re a Fortune 500 company. We work across 80 countries, in 280...

**ob description** Are you passionate about cybersecurity and eager to gain hands-on experience in a dynamic Security Operations Center (SOC) environment? We have an exciting opportunity for a _**SOC Analyst Intern**_ to join our team and learn from some of the industry's top security professionals. **Company Description**: **IT Butler e Services** is a...

Supply Chain Analyst **Location**:Riyadh, SA, 3734**Date Posted**:13 Aug 2024**Contract type**: **Accountabilities** - Should be able to perform Spend Analysis and Prepare Baseline for Cost Saving - To, Perform Gap Analysis and suggest management to take action to fill the gap in work flow in order to have better performance / productivity than the existing...

**Who we are**: P2H Inc. is a global software development and consulting company focused on complex, high-load, scalable web solutions for Enterprise and Government clients. Founded in 2006, P2H Inc. rapidly expanded globally. We have branches in the USA, Poland, Portugal, Ukraine, Saudi Arabia, and Nepal, providing extensive expertise and services across...

**Job Purpose** Contributes to the execution of the 24x7 security event management procedures in SOC and assists to the development of new use cases and content to improve threat detection and incident response for OBRELA MDR Clients. **Accountabilities** - Real-Time Event & Log monitoring and analysis using leading SIEM Technologies. - Escalation to Level...

In this role you will be responsible for various customer service and relationship management activities, as well as operational controls for an assigned portfolio of clients. In this role, you will serve as the primary point of service contact for each client within your assigned portfolio. The assigned client portfolio may be comprised of operating...

CCDS is a leading provider of Information Technology and Services. We are currently seeking a Saudi SOC Analyst Level 1 to join our team. As a SOC Analyst Level 1, you will be responsible for monitoring and analyzing security events and alerts, assisting in incident response activities, and providing support to the SOC team. This is an excellent opportunity...

The Analyst is an entry-level member of the real estate investment team, reporting directly to the Senior Associate. In this role, they provide analytical and operational support for the management and execution of the firm's regulated real estate investment funds. **The key responsibilities of the Analyst include**: - Conducting sophisticated financial...