Developer Experience Consultant
2 weeks ago
As a Tapster you will;
- Troubleshoot technical issues via online meeting
- Analyse requirements of merchants and coordinate with their development team for product integration
- Build, enhance and maintain on a progressive basis all technical documentation
- Provide gateway and feature functionality training as required to merchants and partners
- Provide technical product support and help resolve merchant account or gateway issues
- Coordinate between customer care, sales and technical team for product integrations
- Organise training sessions regarding developments in product
- Understand the payment domain within the local, regional and global markets
- Work with engineers across the company to build new features at large-scale
- Scope projects, build business cases and assist with the integration of our products and other platforms
- Improve engineering standards, tooling, and processes
- Other duties, as assigned based on the demands of the business and growth of the role
What you will bring to the party;
- 1-2 years of experience in the product/software development or production environment
- A bachelor's degree in IT or Computer Science or equivalent (B Tech/B.E/Equivalent)
- Strong technical understanding with proven experience working with leading industry methodologies, languages, and architectures in mobile and web technologies
- The ability to understand code and scripts
- Basic understanding of APIs, SDKs, Web and Mobile technologies
- Fluent in both English & Arabic, verbal and written
- An ability to work remotely with a team across the region.
- An organised, proactive, and enthusiastic attitude
- A willingness to work on a shift basis. (remote outside of business hours)
**Tap is a rapidly growing payment services business, expanding internationally at an extraordinary pace. We are hiring exceptional talent to work with high-performing global teams with one common goal: Making payments easy, quick and secure for our clients all around the world.**
**Are you ready?
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