Customer Experience Consultant

Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...

**Responsibilities**: - Responsible for customer service in the Middle East region; Develop and implement customer service procedures and service standards; - Summarize customer complaints, send product defect problems to product, R & D department in time, and promote optimization; - Have the ability to deal with customer emergencies, crisis coordination...

Overview: **Customer Success Consultant - Saudi Nationals Only** When was the last time you experienced the impact of your work? Our Customer Success team thrive on building meaningful relationships with educators and learners. Due to continued growth across our Middle East operation, we are seeking a self-motivated and pro-active **Customer Success...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a passionate and customer-focused Customer Experience Manager to join our team. RedBox Technologies is revolutionizing the way parcels are sent, received, and returned through our innovative smart locker solutions. We are committed to providing exceptional customer service and...

We are seeking a skilled and experienced Customer Care Consultant to join our team in Riyadh, Jeddah, Saudi Arabia. As a Customer Care Consultant, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the main point of contact for customers, ensuring their needs are met and issues are resolved in a...

3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...

**Join the Sweater Revolution as our Head of Customer Experience (CX)** **Location**: Riyadh, Saudi Arabia **Employment Type**: Full-time **Who We Are**: At Sweater, we're redefining car care in Riyadh with a focus on quality, convenience, and sustainability. Our mission is to deliver top-tier car care experiences that not only meet but exceed customer...

Persistence Recruitment, in collaboration with Jawraa, a leading Saudi Digital Transformation company, is actively recruiting for Saudi Arabia’s Public Investment Fund's Sovereign Fund Culture and Tourism Destination Giga-Project. This ambitious project aims to revolutionize the tourism and cultural landscape through multi-billion USD Giga...

Persistence Recruitment, in collaboration with Jawraa, a leading Saudi Digital Transformation company, is actively recruiting for Saudi Arabia’s Public Investment Fund's Sovereign Fund Culture and Tourism Destination Giga-Project. This ambitious project aims to revolutionize the tourism and cultural landscape through multi-billion USD Giga...

On behalf of our client, we are looking for a **Customer & Creator Experience Specialist** *** **Job Summary** The Customer & Creator Experience Specialist will be responsible for ensuring that the company's clients and content creators have a positive experience throughout the ad creation and execution process. The specialist will handle feedback and...

**We are Hiring "Customer and Creator Experience Specialists ( Account Manager)" for a Shopping And Sntertainment Company.**: **Background**: **.**Role**: Entertainment Providers. **Location work in Riyadh.** **Responsibilities and Duties**: **The position involves**: - Supervises the development of advertising concepts and the implementation of marketing...

Make a difference every day Job Opportunity Aligned to KSA’s vision on Tourism, Serco is partnering with our prestigious client to enhance the tourism experience across all key customer touchpoints at selected destinations. This opportunity allows you to make a real impact by bringing national visions to life to enhance and attract tourists to the...

As we continue to grow our digital offering, we are seeking a highly self-motivated, resilient, and energetic Business Development Consultant to join our team to help in the growth of our digitalization services. Below are the listed responsibilities of the Business Development Consultant **Core Responsibilities** - Generate leads for our digitalization...

Job Opportunity with Al Akbani Recruitment ConsultantWe are seeking a highly skilled Medical Consultant to join our esteemed client's team in the field of healthcare.Key Responsibilities:Provide expert medical advice and guidance to patients and healthcare professionals.Conduct thorough medical assessments and develop effective treatment plans.Collaborate...

KFA Consultant is a leading UAE-based Immigration Consultant Agency specializing in providing Immigration Services with the expertise of experienced lawyers. With our personalized approach, commitment to excellence, and in-depth knowledge of the immigration process in the Middle East and South Asia (MEA-SA), we guide our clients through the intricacies of...

Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

**Responsibilities**: - Conduct business-to-business research using telephone interviews and secondary sources, analyze industry trends and data, and create client-focused reports, briefings, presentations, and other project materials. - Generate high-quality project deliverables, including market sizing, forecasts, competitive analysis (market share), and...

Al Borg Diagnostics, a reputable healthcare company, is currently seeking a highly motivated and experienced individual to join our team as a Customer Experience Lead for the Central Region. As the Customer Experience Lead, you will be responsible for driving customer satisfaction and loyalty by implementing and managing customer-centric strategies and...

Will be responsible for bank wise metrics and target that enables through the design ands service level indicators which is taken into positive change to our customers - Work closely with internal stakeholders to build Customer Experience dashboards and KPIs/OKRs needs with insights from all other stakeholders - To build and work on the needed Market...

Starting July 7th, take part of Japamura E-Gamers event in Boulevard City Riyadh. Experience little Tokyo while you meet & greet Japanese lovers. Japamura is back in Riyadh with Anime, ninjas, sushi, and matcha/ As a Customer Experience Captain and Cashier, you will be welcoming guests warmly, recommending dishes, and addressing inquiries about Japanese...