Regional Airport Services Manager

5 days ago


Jeddah, Saudi Arabia Qatar Airways Full time

We have an open position for Regional Airport Services Manager based in Jeddah
- KSA. The role is responsible for ensuring that Airport and other airport operations falling under jurisdictions run smoothly, cost effectively and aligned with the safety and security requirement. You will ensure to provide customers with Qatar Airways 5-star service promise. You will manage stations performance within your portfolio and ensure that service consistency is adhered based on set KPIs and targets. You will manage the Airport Manager performance and will liaise closely with Senior Management.

Specific accountabilities for the role include
- Implementing Ground Services strategy at a grass roots level.
- Accountable for stations overall Operational requirements including Safety & Security, Business and Contingency plans and Emergency and Accident response.
- Ensuring that overall airport operations meet QR’s standard, policies and procedures whilst satisfying local and international standards and conforming to aviation regulatory requirements.
- Responsible for all areas of Airport operations.
- Ensuring that QR staff, service providers and handling agencies always provide highest level of service to both customers and colleagues whilst delivering QR’s product and services at a 5-star level.
- Managing the services and day-to-day operations within the respective Lounges.
- Ensuring that Lounge usage policy and standards are maintained across the respective Lounges and are reviewed regularly.
- Managing the station’s budget and operating costs.
- Enhancing and protecting revenue without compromising customer’s satisfaction, safety and security.
- Optimizing the work force at stations level to minimize cost and ensure adequate coverage.
- Managing the Handling agent and Suppliers to ensure that they deliver services and products as stipulated in the contract.
- Establishing the department or teams’ objectives and priorities to align with and support business objectives.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
To be successful in this role you will need.
- Relevant College or University qualification to minimum Bachelor’s degree
- Minimum 7years of job-related experience
- Experience within an airline, customer service environment or GHA operations environment
- Experience as an Airport Manager with a major airline.
- Extensive overall knowledge of all areas and the airline/ airport operation
- Work experience in a multi-cultural environment.
- Leadership/ Management skills

About Qatar Airways Group:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.



  • Jeddah, Saudi Arabia Qatar Airways Full time

    We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Jeddah, Kingdom of Saudi Arabia as Airport Services Manager. Job Purpose Ensures safe, secure and cost effective QR airport operations at the station to achieve regulatory compliance, operational efficiency and 5-star customer service. Liaises with local...


  • Jeddah, Saudi Arabia Qatar Airways Full time

    About the Role: We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Taif, Kingdom of Saudi Arabia as Airport Services Manager. Job Purpose: Ensures safe, secure and cost effective QR airport operations at the station to achieve regulatory compliance, operational efficiency and 5-star customer service. Liaises...


  • Jeddah, Saudi Arabia The Emirates Group Full time

    Job Purpose: To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the company's commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per...


  • Jeddah, Saudi Arabia The Emirates Group Full time

    Job Purpose: Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various...


  • Jeddah, Saudi Arabia Qatar Airways Full time

    About the Role An exciting opportunity to join the Qatar Airways Outstations Team. To support our operations in Jeddah, Kingdom of Saudi Arabia. we are currently recruiting for the role of Senior Airport Services Agent in Ground Services. The successful applicant will be responsible for providing quality service to passengers in respect to check-in,...


  • Jeddah, Saudi Arabia Qatar Airways Full time

    About the role: We are pleased to announce an exciting opportunity to join Qatar Airways Ground Services to be based in Jeddah, Kingdom of Saudi Arabia. Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned...


  • Jeddah, Saudi Arabia Atkins Full time

    Atkins are looking for an Principal Airport Planner with ten or more years of experience. This includes individuals who are looking to take a step-up into a mid-level position with the opportunity to grow. The role will suit an ambitious and enthusiastic individual who is looking to progress their career within an exciting and successful consultancy...


  • Jeddah, Saudi Arabia Qatar Airways Full time

    About the role We are recruiting for an Airport Services Duty Officer based in Jeddah, Kingdom of Saudi Arabia. In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time department of...


  • Jeddah, Saudi Arabia Gulf Air Full time

    MAIN OBJECTIVES To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures. MAIN DUTIES - Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit & Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as...


  • Jeddah, Saudi Arabia SMEC Full time

    **Responsibilities**: - Lead the airport planning and design process for the project, including airside and landside facilities, terminal buildings, and associated infrastructure. - Develop airport layouts and ensure compliance with international aviation standards - Utilize expertise in airport design principles and best practices to ensure the project is...


  • Jeddah, Saudi Arabia The Emirates Group Full time

    Job Purpose: To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per...


  • Jeddah, Saudi Arabia HCP International Full time

    **Category**:Management, Passenger Car Dealership **Location**:Jeddah **Salary**:SR 20,000 plus benefits and competitive bonus scheme **ROLE DETAILS**: Our client is a franchised dealer with several branches in key locations across the Kingdom of Saudi Arabia. They have excellent aftersales facilities, and their teams have won multiple awards. The...

  • Regional Sales Manager

    7 months ago


    Jeddah, Saudi Arabia Khayira Holding Company Full time

    Regional Sales Manager Job Summary: As the Regional Sales Manager for our Air Compressor Division, you will be responsible for leading and expanding our sales operations within the region. This role requires a combination of technical knowledge in compressed air systems and strong sales acumen, targeting industries such as oilfield and petrochemical,...

  • Regional Sales Manager

    8 months ago


    Jeddah, Saudi Arabia Khayira Holding Company Full time

    Job Summary: As the Regional Sales Manager for our Air Compressor Division, you will be responsible for leading and expanding our sales operations within the region. This role requires a combination of technical knowledge in compressed air systems and strong sales acumen, targeting industries such as oilfield and petrochemical, pharmaceutical, food and...

  • Sales Regional

    7 months ago


    Jeddah, Saudi Arabia Alghanem Industries Full time

    **Company Description** ALGHANEM INDUSTRIES CO. is a company based in Saudi Arabia that offers a diverse range of high-quality products that cater to various preferences and uses. The company aims to achieve leadership and excellence through attention to detail, creativity, continuous innovation, and comprehensive quality control. The company's ambition is...


  • Jeddah, Saudi Arabia Afaq - Warehouse Branch Full time

    A degree or degree equivalent - Relevant advanced security - or risk-related experience (e.g., security services, asset protection, loss prevention, risk management, inventory management, investigations, supply chain, auditing, compliance, or similar) and capability to translate security concepts into actions - Relevant experience managing multiple teams...


  • Jeddah, Saudi Arabia The Emirates Group Full time

    Job Purpose: To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the companys commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per...

  • Department Manager

    1 week ago


    Jeddah, Saudi Arabia Chalhoub Group Full time

    **Who we are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...

  • Regional Sales Manager

    7 months ago


    Jeddah, Saudi Arabia HCP International Full time

    **Category**:Passenger Cars: Management **Location**:Jeddah, Saudi Arabia **Salary**:SR 480,000 per annum OTE plus Benefits **Job Ref**:1314 **ROLE DETAILS**: **Are you an exceptional and experienced Sales Manager seeking a new challenge? We want you to join our client's prestigious dealership in Jeddah, Saudi Arabia, as a Regional Sales Manager.**: We...

  • Regional Marketing

    4 days ago


    Jeddah, Saudi Arabia Abeer Medical Group Full time

    **Regional Marketing Manager Responsibilities**: - Identifying specific regional marketing goals and objectives. - Assisting the marketing director to develop creative strategies. - Recommending strategies to implement in regional marketing plans. - Analyzing local competition and strengthening the company’s brand position in assigned regional areas. -...