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Account Manager

4 weeks ago

Hofuf, Saudi Arabia International Flavors & Fragrances Full time

**Role Overview**:
Create and sustain successful partnerships with IFF Customers within KSA and deliver profitable sales growth by meeting customer needs and solving customer issues.

**Job Requirements**:

- Meet or exceed financial metrics; drive for results
- Be Subject Matter Expert (SME) of assigned customers representing them within IFF
- Understand customer strategy, brands, IFF portofolio potential and how IFF will deliver value to their business partners.
- Deeply understand IFF’s organization, capabilities, proprietary technologies, resources, product and service offerings
- Position IFF as a trusted partner by co-creating winning value propositions that satisfy customers’ needs
- Identify customer needs and challenges aligned with IFF solutions
- Maximize profit levers under his/her control (e.g. prices)
- Create, present and professionally execute strategic account plans aligning with Global, Regional and Sub-Regional business objectives. Keep them updated for relevancy
- Be the face of IFF - Primary contact for customers, maintain and improve IFF’s position and image. Develop deep customer relationships at all levels through intensive networking and providing best in class customer service
- Identify/create new business opportunities for IFF and develop and execute strategies to generate new sales
- Accountable for accurate sales forecasts periodically
- Prepare sales reports and new business activity for IFF Management

Leadership competencies
- Customer Focus
- Cultivating Innovation
- Interpersonal Savvy
- Courage
- Strategic Agility

**Key Competencies**:

- Ability to manage projects from a brief through to submission with thorough understanding of IFF’s strengths, resources and competencies
- Business and results driven; proactive personality; customer service oriented
- Persistence to execute long term strategy and patience to deliver results with long development cycles
- Excellent networking, collaborative and problem solving skills with the ability to coordinate activities of cross functional teams at all levels in the organization
- Strong entrepreneurial, influencing and negotiating skills
- Ability to connect customer needs to IFF solutions
- Industry knowledge of trends, companies, technology with passion for food Categories. (Ideally Dairy, Beverages, Bakery & confectinary)
- Experience in food additaives ideally flavors, inclutions, as 1st perrority and then texturizers, sweetners and Emulsifires.
- Lead the activites of the Supporting teams by engaging, listening, mentoring and developing
- Excellent oral/written English communication and presentation skills
- Personality, confidence, enthusiasm and dynamism
- Emotionally intelligent professional with ability to generate trust by delivering on commitments.
- IT acumen and ability to leverage big data points to enhance commercial performance and customer engagement.
- Track record in Distribution Mangment.

**Paths of Opportunity**:
Parallel with your performance, there would be opportunities in accordance with your and company expectations.

Online Learning Tools - Courses such as;
- Drive for results
- Planning & organizing
- Emotional intelligence
- Customer focus
- Listening
- Self-starter Adapt & learn

**IFF is an Equal Opportunity Employer**: