Sales Advisor

2 months ago

Hofuf, Saudi Arabia Alpha Data Recruitment Full time

Job Title: Sales Advisor - Automotive Industry

**Job Description**:
As a Sales Advisor in the automotive industry, your primary role is to assist customers in making informed decisions and facilitate the sales process. You will be responsible for providing exceptional customer service, showcasing automotive products, understanding customer needs, and guiding them through the purchase journey. Your goal is to achieve sales targets, build customer relationships, and contribute to the overall success of the sales team.

**Responsibilities**:
Customer Engagement and Consultation:Greet customers and engage in professional and friendly conversations to understand their automotive needs.
Actively listen to customers, ask relevant questions, and provide accurate product information.
Guide customers through the selection process, explaining features, benefits, and specifications of various vehicles.
Conduct test drives to showcase vehicle performance and features.
Address customer inquiries, concerns, and objections promptly and effectively.

Sales and Business Development:Achieve sales targets by converting inquiries into sales and maximizing upselling opportunities.
Utilize effective sales techniques to promote automotive products and services.
Present and negotiate prices, financing options, and trade-in values.
Maintain a thorough knowledge of current inventory, pricing, and promotions.
Proactively follow up with prospective customers to nurture leads and secure sales.

Customer Relationship Management:Build and maintain strong relationships with customers, ensuring a high level of customer satisfaction.
Stay in contact with existing and potential customers, providing personalized assistance and post-sales support.
Conduct follow-up communications to gather feedback and address any concerns.
Collaborate with the aftersales team to ensure smooth after-sales service and customer retention.

Market Research and Product Knowledge:Stay updated on the latest trends, features, and advancements in the automotive industry.
Conduct market research to identify customer preferences and competitive offerings.
Attend training sessions and workshops to enhance product knowledge and sales skills.
Share insights and customer feedback with the sales team and management.

Administration and Documentation:Maintain accurate and up-to-date records of customer interactions, sales activities, and vehicle inventory.
Prepare sales contracts, invoices, and other necessary documentation.
Coordinate with finance and administrative departments to ensure smooth sales transactions.

Qualifications and Requirements:

- High school diploma or equivalent (Bachelor's degree in Business, Marketing, or a related field is a plus).
- Proven experience in automotive sales or a customer-focused sales role.
- Excellent interpersonal and communication skills.
- Strong customer service and negotiation abilities.
- Passion for automobiles and a sound knowledge of automotive products.
- Results-oriented with a track record of achieving sales targets.
- Ability to work in a fast-paced and dynamic sales environment.
- Proficiency in using sales and CRM software.
- Valid driver's license.

Note: The above job description provides a general outline of the key responsibilities and qualifications expected for a Sales Advisor in the automotive industry. The specific job requirements and duties may vary depending on the organization, dealership, or brand you are associated with.

**Job Types**: Full-time, Permanent

**Salary**:

- 12,000.00 - ﷼15,000.00 per month

Ability to commute/relocate:

- Dammam: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- are you Saudi national?

**Experience**:

- automotive industry: 5 years (required)

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